2002 FORD CROWN VICTORIA steering

If you are driving down a long or steep hill, shift to a lower gear.
Do not apply your brakes continuously, as they may overheat
and become less effective.
Anti-lock brake system (ABS) (if equipped)
On vehicles equipped with an anti-lock braking system (ABS), a noise
from the hydraulic pump motor and pulsation in the pedal may be
observed during ABS braking events. Pedal pulsation coupled with noise
while braking under panic conditions or on loose gravel, bumps, wet or
snowy roads is normal and indicates proper functioning of the vehicle's
anti-lock brake system. The ABS performs a self-check after you start
the engine and begin to drive away. A brief mechanical noise may be
heard during this test. This is normal. If a malfunction is found, the ABS
warning light will come on. If the vehicle has continuous vibration or
shudder in the steering wheel while braking, the vehicle should be
inspected by a qualified service technician.
The ABS operates by detecting the
onset of wheel lockup during brake
applications and compensates for
this tendency. The wheels are
prevented from locking even when
the brakes are firmly applied. The
accompanying illustration depicts
the advantage of an ABS equipped
vehicle (on bottom) to a non-ABS
equipped vehicle (on top) during hard braking with loss of front braking
traction.
Using ABS
²In an emergency or when maximum efficiency from the four-wheel
ABS is required, apply continuous force on the brake. The four wheel
ABS will be activated immediately, thus allowing you to retain full
steering control of your vehicle and, providing there is sufficient
space, will enable you to avoid obstacles and bring the vehicle to a
controlled stop.
²The anti-lock system does not reduce stopping distance. Always leave
enough room between your vehicle and the vehicle in front of you to
stop.
²We recommend that you familiarize yourself with this braking
technique. However, avoid taking any unnecessary risks.
Driving
142

If you should become stuck in snow
or ice or on a very slippery road
surface, try switching the Traction
Controlysystem off. This may allow
excess wheel spin to ªdigº the
vehicle out and enable a successful
ªrockingº maneuver.
The traction control indicator
flashes during a Traction Controly
system event.
If the traction control indicator
comes on and stays lit, either:
²the Traction Controlysystem requires service, or
²the customer has disabled the system using the traction control switch
located on the left side of the instrument panel.
The Traction Controlysystem will be on every time you turn the ignition
key from OFF to ON until you deactivate the system using the traction
control switch on the instrument panel left of the steering column.
STEERING
Your vehicle is equipped with power steering. Power steering uses energy
from the engine to decrease the driver's effort in steering the vehicle.
To prevent damage to the power steering pump:
²Never hold the steering wheel to the extreme right or the extreme left
for more than a few seconds when the engine is running.
²Do not operate the vehicle with the power steering pump fluid level
below the MIN mark on the reservoir.
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, the condition could be caused by any of
the following:
²Underinflated tire(s) on any wheel(s)
²Uneven vehicle loading
²High crown in center of road
²High crosswinds
²Wheels out of alignment
²Loose or worn suspension components
TRAC
CNTL
Driving
145

Speed sensitive steering (except police vehicles)
The steering in your vehicle is speed sensitive. At high speeds, steering
assist will decrease to improve steering feel. At lower speeds,
maneuverability will be increased.
If the amount of effort required to steer your vehicle changes at a
constant vehicle speed, have the power steering system checked by your
dealer or a qualified service technician.
AIR SUSPENSION SYSTEM (IF EQUIPPED)
The air suspension system is designed to improve ride, handling and
general vehicle performance during:
²Certain road conditions
²Steering maneuvers
²Braking
²Accelerations
This system keeps the rear of your vehicle at a constant level by
automatically adding air or releasing air from the springs.
If you exceed the load limit, the rear air suspension may not operate.
The air suspension shut-off switch is
located on the left side of the trunk.
If this switch is in the OFF position,
the rear air suspension will not
operate.
On vehicles equipped with
Air Suspension, turn OFF
the Air Suspension switch prior to
jacking, hoisting or towing your
vehicle.
Normal vehicle operation does not
require any action by the driver.
AUTOMATIC TRANSMISSION OPERATION (IF EQUIPPED)
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the ON position unless the brake pedal is depressed.
AIR SUSPENSION
SWITCH
INTERRUPTEUR DE
LA SUSPENSION
PNEUMATIQUE
WARNING
AVERTISSEMENTOFF-ARRET
To prevent sudden
vehicle movement,
turn off air suspen-
sion switch prior to
jacking, hoisting or
towing vehicle.
Pour prévenir tout mouvement soudain du véhi-
cule, placer à l'arrêt l'interrupteur de la suspension
pneumatique avant de lever to véhicule (cric ou
pont élévateur) ou de le remorquer.
OFF
Driving
146

U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1±800±241±3673; Lincoln vehicle customers call 1±800±521±4140.
Canadian customers who require roadside assistance, call
1±800±665±2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1±800±521±4140.
Canadian customers who need to obtain reimbursement information, call
1±800±665±2006.
ROADSIDE COVERAGE BEYOND BASIC WARRANTY
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty's Roadside
Assistance expiring. For more information and enrollment, contact
1±877±294±2582 or visit our website at www.ford.ca.
HAZARD FLASHER
Use only in an emergency to warn traffic of vehicle breakdown,
approaching danger, etc. The hazard flashers can be operated when the
ignition is off.
²The hazard lights control is
located on top of the steering
column.
²Depress hazard lights control to
activate all hazard flashers
simultaneously.
²Depress control again to turn the
flashers off.
Roadside Emergencies
157

Passenger compartment fuse panel
The fuse panel is located below and to the left of the steering wheel by
the brake pedal. Remove the panel cover to access the fuses.
To remove a fuse use the fuse puller tool provided on the fuse panel
cover.
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
1 Ð Not Used
2 Ð Not Used
3 Ð Not Used
4 10A Air Bags
5 Ð Not Used
6 15A Instrument Cluster, Warning
Lamps Module, Transmission
Control Switch, Lighting Control
Module (LCM)
7 Ð Not Used
27 25
26 2423 21
2219
20
18 16
17 1514 12
131030
32
31
28
29
11
97
8653
41
2
Roadside Emergencies
160

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
8 25A Power Train Control Module
(PCM) Power Relay, Coil-on
-Plugs, Radio Noise Capacitor,
Passive Anti-theft System (PATS)
9 Ð Not Used
10 10A Rear Window Defrost
11 Ð Not Used
12 Ð Not Used
13 5A Radio
14 10A Traction Control Switch, Anti-lock
Brakes (ABS), Instrument Cluster
15 15A Speed Control Servo, Main Light
Switch Illumination, Lighting
Control Module (LCM), Clock,
Police Power Relay
16 15A Reversing lamps, Turn Signals,
Shift Lock, DRL Module, EVO
Steering, Electronic Day/Night
Mirror
17 30A Wiper Motor, Wiper Control
Module
18 30A Heater Blower Motor
19 20A Auxiliary Power Point
20 Ð Not Used
21 15A Multifunction Switch, Lighting
Control Module (LCM), PATS
Indicator, Parking Lamps,
Instrument Panel Light
22 15A Speed Control Servo, Hazard
Lights
Roadside Emergencies
161

Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
10 50A** See Fuses 1, 2, 6, 7, 10, 11, 13
and Circuit Breaker 14
11 50A** See Fuses 4, 8, 16 and Circuit
Breaker 12
12 30A** PCM Power Relay, PCM, Natural
Gas Vehicle Module
13 50A** High Speed Cooling Fan Relay
14 40A** Rear Window Defrost Relay, Also
see Fuse 17
15 40A** Anti-Lock Brake Module
16 50A** Police Option Fuse Holder
17 30A CB Cooling Fan Relay
Relay 1 Ð Rear Defrost Relay
Relay 2 Ð Horn Relay
Relay 3 Ð Cooling Fan Relay
Relay 4 Ð Air Suspension Pump Relay,
Police Power Relay
* Mini Fuses ** Maxi Fuses
Relays
Relays are located in the power distribution box and should be replaced
by qualified technicians.
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
The use of tire sealants is not recommended and may compromise the
integrity of your tires. The use of tire sealants may also affect your tire
pressure monitoring system (if equipped).
Temporary spare tire information
Your vehicle may have a temporary or full-size spare tire. The temporary
spare tire for your vehicle is labeled as such. It is smaller than a regular
tire and is designed for emergency use only. Replace this tire with a
full-size tire as soon as possible.
Roadside Emergencies
164

CLEANING THE INSTRUMENT PANEL
Clean the instrument panel with a damp cloth, then dry with a dry cloth.
Avoid cleaners or polish that increase the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the driver
from undesirable windshield reflection.
Your vehicle is designed with painted controls and features which
are particularly sensitive to certain products such as insect
repellent and suntan lotion. When operating the various features
on your vehicle, be certain to wash or wipe your hands clean if
you have been in contact with any of these types of products in
order to avoid possible damage to the painted surfaces.
Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the air bag system.
Cleaning the instrument cluster lens
Wipe the cluster area with a soft, damp cotton towel. Dry the area with a
clean, dry towel.
CLEANING SEATS EQUIPPED WITH SIDE AIR BAGS
Remove dust and loose dirt with a vacuum cleaner. In order to remove
stains and soil, clean with Extra Strength Upholstery Cleaner
(E8AZ-19523±AA).
Never saturate the seat covers with any cleaning solution.
Do not use chemical solvents or strong detergents when cleaning
the seat where the side air bag is mounted. Such products could
contaminate the side air bag system and affect performance of the side
air bag in a collision. The air bag may not function correctly and not
provide injury reduction benefits.
CLEANING THE INTERIOR FABRIC, CARPETS AND CLOTH SEATS
Remove dust and loose dirt with a vacuum cleaner. Remove light stains
and soil with Extra Strength Upholstery Cleaner (E8AZ-19523±AA).
Never saturate the seat covers with cleaning solution.
Do not use household cleaning products or glass cleaners, which
can stain and discolor the fabric and affect the flame retardant
abilities of the seat materials.
Cleaning
188