2002 DODGE RAM seats

SPRING
REMOVAL
(1) Raise and support the vehicle. Position a
hydraulic jack under the axle to support it.
(2) Paint or scribe alignment marks on lower sus-
pension arm cam adjusters and axle bracket for
installation reference.
(3) Remove the upper suspension arm and loosen
lower suspension arm bolts.
(4) Mark and disconnect the front propeller shaft
from the axle 4x4 models.
(5) Disconnect the track bar from the frame rail
bracket.
(6) Disconnect the drag link from pitman arm.
(7) Disconnect the stabilizer bar link and shock
absorber from the axle.
(8) Lower the axle until the spring is free from the
upper mount. Remove the coil spring.
INSTALLATION
(1) Position the coil spring on the axle pad.
(2) Raise the axle into position until the spring
seats in the upper mount.
(3) Connect the stabilizer bar links and shock
absorbers to the axle bracket. Connect the track bar
to the frame rail bracket.
(4) Install the upper suspension arm.
(5) Install the front propeller shaft to the axle 4x4
model.(6) Install drag link to pitman arm and tighten
nut to specifications. Install new cotter pin.
(7) Remove the supports and lower the vehicle.
(8) Tighten the following suspension components
to specifications:
²Link to stabilizer bar nut.
²Lower shock bolt.
²Track bar bolt at axle shaft tube bracket.
²Upper suspension arm nut at axle bracket.
²Upper suspension nut at frame bracket.
²Align lower suspension arm reference marks and
tighten cam nut.
²Lower suspension nut at frame bracket.
STABILIZER BAR
REMOVAL
(1) Raise and support the vehicle.
(2) Hold the stabilizer link shafts with a wrench
and remove the link nuts at the stabilizer bar.
(3) Remove the retainers and grommets from the
stabilizer bar links.
(4) Remove the stabilizer bar link nuts from the
axle brackets.
(5) Remove the links from the axle brackets with
Puller C-3894-A (Fig. 24).
(6) Remove the stabilizer bar clamps from the
frame rails and remove the stabilizer bar.
INSTALLATION
(1) Position the stabilizer bar on the frame rail
and install the clamps and bolts. Ensure the bar is
centered with equal spacing on both sides.
(2) Tighten the clamp bolts to 54 N´m (40 ft. lbs.).
(3) Install links to the axle bracket and tighten
nut to 47 N´m (35 ft. lbs.).
Fig. 23 Shock Absorber Axle Mount
1 - SHOCK
2 - SPRING
3 - FLAG NUT
4 - SHOCK BOLT
Fig. 24 Stabilizer Link
1 - PULLER
2 - LINK
BR/BEFRONT - 4WD 2 - 23
SHOCK (Continued)

ing diagrams, proper wire and connector repair
procedures, details of wire harness routing and
retention, connector pin-out information and location
views for the various wire harness connectors, splices
and grounds. Following are general descriptions of
the remaining major components in the standard and
optional factory-installed audio systems.
OPERATION
See the owner's manual in the vehicle glove box for
more information on the features, use and operation
of each of the available audio systems.
CENTRAL TIMER MODULE
The high-line or premium Central Timer Module
(CTM) can also control some features of the audio
system when the vehicle is equipped with the
optional RAZ radio receiver and remote radio
switches. A high-line CTM is used on high-line ver-
sions of this vehicle. A premium CTM is used on
vehicles equipped with the optional heated seats. The
CTM combines the functions of a chime/buzzer mod-
ule, an intermittent wipe module, an illuminated
entry module, a remote keyless entry module, and a
vehicle theft security system module in a single unit.
The high-line or premium CTM also controls and
integrates many of the additional electronic functions
and features included on models with this option.
The RAZ radio receiver with a remote radio switch
option is one of the features that the CTM controls.
The CTM is programmed to send switch status mes-sages over the Chrysler Collision Detection (CCD)
data bus to control the volume, seek, and pre-set sta-
tion advance functions of the RAZ radio receiver. The
CTM monitors the status of the remote radio
switches located on the steering wheel through a
hard wired circuit. The CTM then sends the proper
switch status messages to the radio receiver. The
electronic circuitry within the radio receiver responds
to the switch status messages it receives by adjusting
the radio settings as requested.
Refer to Electrical, Body Control/Central Timer
Module for more information on the high-line CTM.
Refer to Remote Radio Switch in Description and
Operation for more information on this component.
In addition, radio receivers connected to the CCD
data bus have several audio system functions that
can be diagnosed using a DRBIIItscan tool. Refer to
the proper Diagnostic Procedures manual for more
information on DRBIIIttesting of the audio systems.
DIAGNOSIS AND TESTING - AUDIO
WARNING: ON VEHICLES EQUIPPED WITH AIR-
BAGS, REFER TO ELECTRICAL, RESTRAINTS
BEFORE ATTEMPTING ANY STEERING WHEEL,
STEERING COLUMN, OR INSTRUMENT PANEL
COMPONENT DIAGNOSIS OR SERVICE. FAILURE
TO TAKE THE PROPER PRECAUTIONS COULD
RESULT IN ACCIDENTAL AIRBAG DEPLOYMENT
AND POSSIBLE PERSONAL INJURY.
Audio System Diagnosis
CONDITION POSSIBLE CAUSE CORRECTION
NO AUDIO 1. Fuse faulty. 1. Check radio fuses in junction block. Replace faulty
fuses, if required.
2. Radio connector faulty. 2. Check for loose or corroded radio connections. Repair,
if required.
3. Wiring faulty. 3. Check for battery voltage at radio connector. Repair
wiring, if required.
4. Ground faulty. 4. Check for continuity between radio chassis and a
known good ground. There should be continuity. Repair
ground, if required.
5. Radio faulty. 5. Refer to Radio in the Diagnosis and Testing section of
this group.
6. Speakers faulty. 6. Refer to Speaker in the Diagnosis and Testing section
of this group.
7. Amplifier faulty (if
equipped).7. Refer to Speaker in the Diagnosis and Testing section
of this group.
8A - 2 AUDIOBR/BE
AUDIO (Continued)

The features that the CTM supports or controls
include the following:
²Automatic Door Lock- The high-line/premium
CTM provides an optional automatic door lock fea-
ture (also known as rolling door locks). This is a pro-
grammable feature.²Central Locking- The high-line/premium CTM
provides an optional central locking/unlocking fea-
ture.
²Chimes- All versions of the CTM provide chime
service through an integral chime tone generator.
²Courtesy Lamps- The high-line/premium CTM
provides courtesy lamp control with timed load shed-
ding.
²Door Lock Inhibit- The high-line/premium
CTM provides a door lock inhibit feature.
²Enhanced Accident Response- The high-line/
premium CTM provides an optional enhanced acci-
dent response feature. This is a programmable
feature.
²Heated Seats- The premium CTM controls the
optional heated seat system by controlling the opera-
tion of the heated seat relay.
²Illuminated Entry- The high-line/premium
CTM provides a timed illuminated entry feature.
²Intermittent Wipe Control- All versions of
the CTM provide control of the intermittent wipe
delay, and wipe-after-wash features.
²Panic Mode- The high-line/premium CTM pro-
vides support for the optional RKE system panic
mode features.
²Power Lock Control- The high-line/premium
CTM provides the optional power lock system fea-
tures, including support for the automatic door lock
and door lock inhibit modes.
²Programmable Features- The high-line/pre-
mium CTM provides support for certain programma-
ble features.
²Remote Keyless Entry- The high-line/pre-
mium CTM provides the optional Remote Keyless
Entry (RKE) system features, including support for
the RKE Lock (with optional horn chirp), Unlock,
Panic, and illuminated entry modes, as well as the
ability to be programmed to recognize up to four
RKE transmitters. The RKE horn chirp is a program-
mable feature.
²Remote Radio Switch Interface- The high-
line/premium CTM monitors and transmits the sta-
tus of the optional remote radio switches.
²Speed Sensitive Intermittent Wipe Control-
The high-line/premium CTM provides the speed sen-
sitive intermittent wipe feature.
²Vehicle Theft Alarm- The high-line/premium
CTM provides control of the optional Vehicle Theft
Alarm features, including support for the central
locking/unlocking mode.
Hard wired circuitry connects the CTM to the elec-
trical system of the vehicle. These hard wired circuits
are integral to several wire harnesses, which are
routed throughout the vehicle and retained by many
different methods. These circuits may be connected to
each other, to the vehicle electrical system and to the
Fig. 1 Central Timer Module (Base)
1 - SCREWS
2 - BRACKET
3 - WIRE HARNESS CONNECTOR
4 - CENTRAL TIMER MODULE
Fig. 2 Central Timer Module (High-Line/Premium)
1 - SCREWS
2 - BRACKET
3 - WIRE HARNESS CONNECTORS
4 - CENTRAL TIMER MODULE
8E - 2 ELECTRONIC CONTROL MODULESBR/BE
CENTRAL TIMER MODULE (Continued)

To avoid possible voltage spike damage to the
PCM, ignition key must be off, and negative battery
cable must be disconnected before unplugging PCM
connectors.
(1) Disconnect negative battery cable(s) at bat-
tery(s).
(2) Remove cover over electrical connectors. Cover
snaps onto PCM.
(3) Carefully unplug the three 32±way connectors
from PCM.
(4) Remove three PCM mounting bolts and remove
PCM from vehicle.
INSTALLATION
USE THE DRB SCAN TOOL TO REPROGRAM
THE NEW POWERTRAIN CONTROL MODULE
(PCM) WITH THE VEHICLES ORIGINAL IDEN-
TIFICATION NUMBER (VIN) AND THE VEHI-
CLES ORIGINAL MILEAGE. IF THIS STEP IS
NOT DONE, A DIAGNOSTIC TROUBLE CODE
(DTC) MAY BE SET.
(1) Install PCM and mounting bolts to vehicle.
(2) Tighten bolts to 4 N´m (35 in. lbs.).
(3) Check pin connectors in the PCM and the three
32±way connectors for corrosion or damage. Repair
as necessary.
(4) Install three 32±way connectors.
(5) Install cover over electrical connectors. Cover
snaps onto PCM.
(6) Install battery cable(s).
(7) Use the DRB scan tool to reprogram new PCM
with vehicles original Identification Number (VIN)
and original vehicle mileage. If this step is not done,
a Diagnostic Trouble Code (DTC) may be set.
HEATED SEAT MODULE
DESCRIPTION
The heated seat module is also known as the Seat
Heat Interface Module. The heated seat module (Fig.
19) is located under the front seat center cushion,
where it is secured to a mounting bracket that also
serves as the support for the slide-out rear seat cup
holder unit. The mounting tabs that are molded into
the plastic housing of the heated seat module are
inserted through holes in the mounting bracket and
then secured by push on retainers. The heated seat
module has a single connector receptacle that allows
the module to be connected to all of the required
inputs and outputs through the seat wire harness.
The heated seat module is an electronic micropro-
cessor controlled device designed and programmed to
use inputs from the heated seat relay, the two heated
seat switches and the two heated seat sensors to
operate and control the heated seat elements in both
front seats and the two heated seat indicator lamp
Light-Emitting Diodes (LEDs) in each heated seat
switch. The heated seat module is also programmed
to perform self-diagnosis of certain heated seat sys-
tem functions and provide feedback of that diagnosis
through the heated seat switch indicator lamps.
The heated seat module cannot be repaired. If the
heated seat module is damaged or faulty, the entire
module must be replaced.
OPERATION
The heated seat module operates on fused battery
current received from the heated seat relay. The
module is grounded at all times through a ground
screw located below the left rear speaker in the cab
Fig. 18 PCM Location and Mounting
1 - PCM MOUNTING BOLTS (3)
2 - POWERTRAIN CONTROL MODULE (PCM)
3 - (3) 32±WAY CONNECTORS
Fig. 19 Heated Seat Module
1 - MOUNTING TABS
2 - HEATED SEAT MODULE
3 - CONNECTOR RECEPTACLE
8E - 20 ELECTRONIC CONTROL MODULESBR/BE
POWERTRAIN CONTROL MODULE (Continued)

RIGHT SEAT HEATER INOPERATIVE
(1) If a heated seat heats but one or both indicator
lamps (LED's) on the heated seat switch fail to illu-
minate, check the driver circuit with the inoperative
LED for a short to ground. If OK, replace the heated
seat switch. If NOT OK repair the short to ground as
required and than replace the heated seat switch.
NOTE: IF THE RIGHT SEAT CUSHION IS ALREADY
WARM THE FOLLOWING STEP WILL NOT PROVE
CONCLUSIVE.
(2) Back-probe the heated seat module wire har-
ness connector (Fig. 20) , do not disconnect. Check
cavity #3 for battery voltage when the right heated
seat switch is turned ªONº, voltage should be
present, If OK go to Step 3 If NOT OK, test the right
heated seat switch (Refer to 8 - ELECTRICAL/
HEATED SEATS/PASSENGER HEATED SEAT
SWITCH - DIAGNOSIS AND TESTING). If the
switch tests OK, check for continuity between the
switch and control module on the MUX circuit, If OK
replace the heated seat control module. If NOT OK,
repair the open or shorted MUX circuit as required.
NOTE: BE CERTAIN THE BATTERY IS FULLY
CHARGED BEFORE TESTING. FAILURE TO DO SO
CAN RESULT IN INCORRECT READINGS.
(3) Back-probe the heated seat module wire har-
ness connector (Fig. 20) , do not disconnect. Check
cavity #10 for battery voltage, while observing the
voltmeter depress the right heated seat switchlow
setting twice, voltage should toggle between
approx.12v and 8v, If OK go to Step 4. If NOT OK
check for continuity between the switch and control
module on the low heat driver circuit, If OK replace
the heated seat control module.
(4) Back-probe the heated seat module wire har-
ness connector (Fig. 20) , do not disconnect. Check
cavity #11 for battery voltage, while observing the
voltmeter depress the right heated seat switchhigh
setting twice, voltage should toggle between
approx.12v and 8v, If OK go to Step 5. If NOT OK
check for continuity between the switch and control
module on the high heat driver circuit, If OK replace
the heated seat control module.
(5) Back-probe the heated seat module wire har-
ness connector (Fig. 20) , do not disconnect. Check
cavity #2 for approx. 5v, voltage should be present, If
OK go to Step 6. If NOT OK replace the heated seat
control module.
(6) Back-probe the heated seat module wire har-
ness connector, do not disconnect. Check cavity #7 for
a range in voltage from 1.72v (warm seat) ± 3.0v
(cold seat). It should be within this range, If OK
replace the heated seat module. If NOT OK test theHeated Seat Sensor. If NOT OK, replace the right
heated seat element and sensor assembly. If the
heated seat sensor tests OK, check for continuity
between the right heated seat cushion connector and
control module connector on the 5v supply circuit, If
NOT OK, repair the open or shorted 5v supply circuit
as required. If OK check for continuity between the
right heated seat cushion connector and control mod-
ule connector on the temperature sensor input cir-
cuit. If NOT OK, repair the open or shorted
temperature sensor input circuit as required. If OK
replace the heated seat control module.
LEFT SEAT HEATER INOPERATIVE
(1) If a heated seat heats but one or both indicator
lamps (LED's) on the heated seat switch fail to illu-
minate, check the driver circuit with the inoperative
LED for a short to ground. If OK, replace the heated
seat switch. If NOT OK repair the short to ground as
required and than replace the heated seat switch.
NOTE: IF THE LEFT SEAT CUSHION IS ALREADY
WARM THE FOLLOWING STEP WILL NOT PROVE
CONCLUSIVE.
(2) Back-probe the heated seat module wire har-
ness connector (Fig. 20) , do not disconnect. Check
cavity #5 for battery voltage when the left heated
seat switch is turned ªONº, voltage should be
present, If OK go to Step 3 If NOT OK, test the left
heated seat switch (Refer to 8 - ELECTRICAL/
HEATED SEATS/DRIVER HEATED SEAT SWITCH
- DIAGNOSIS AND TESTING). If the switch tests
OK, check for continuity between the switch and con-
trol module on the MUX circuit, If OK replace the
heated seat control module. If NOT OK, repair the
open or shorted MUX circuit as required.
(3) Back-probe the heated seat module wire har-
ness connector (Fig. 20) , do not disconnect. Check
cavity #12 for battery voltage, while observing the
voltmeter depress the left heated seat switchlow
setting twice, voltage should toggle between
approx.12v and 8v, If OK go to Step 4. If NOT OK
check for continuity between the switch and control
module on the low heat driver circuit, If OK replace
the heated seat control module.
(4) Back-probe the heated seat module wire har-
ness connector (Fig. 20) , do not disconnect. Check
cavity #14 for battery voltage, while observing the
voltmeter depress the left heated seat switchhigh
setting twice, voltage should toggle between
approx.12v and 8v, If OK go to Step 5. If NOT OK
check for continuity between the switch and control
module on the high heat driver circuit, If OK replace
the heated seat control module.
8E - 22 ELECTRONIC CONTROL MODULESBR/BE
HEATED SEAT MODULE (Continued)

(5) Back-probe the heated seat module wire har-
ness connector (Fig. 20) , do not disconnect. Check
cavity #2 for approx. 5v, 5 voltage should be present,
If OK go to Step 6. If NOT OK replace the heated
seat control module.
(6) Back-probe the heated seat module wire har-
ness connector, do not disconnect. Check cavity #8 for
a range in voltage from 1.72v (warm seat) ± 3.0v
(cold seat). It should be within this range, If OK
replace the heated seat control module. If NOT OK,
test the Heated Seat Sensor. If NOT OK, replace the
left heated seat element and sensor assembly. If the
heated seat sensor tests OK, check for continuity
between the left heated seat cushion connector and
control module connector on the 5v supply circuit, If
NOT OK, repair the open or shorted 5v supply circuit
as required. If OK check for continuity between the
left heated seat cushion connector and control mod-
ule connector on the temperature sensor input cir-
cuit. If NOT OK, repair the open or shorted
temperature sensor input circuit as required. If OK
replace the heated seat control module.
BOTH SEATS INOPERATIVE
If both seats (driver and passenger) fail to heat
and the indicator lamps on the heated seat switches
for both seats fail to operate, test the heated seat
relay and/or fuses. Refer toRelay Diagnosis and
Testingin the Power Distribution section for heated
seat relay diagnosis and testing procedures. If the
heated seat relay checks OK, go to Step 1.
(1) Back-probe the heated seat module wire har-
ness connector (Fig. 20) , do not disconnect. Check for
continuity between the ground circuit cavity #13 of
the heated seat module connector and a good ground.
If OK go to Step 2. If NOT OK, repair the open or
shorted ground circuit as required.
(2) Back-probe the heated seat module wire har-
ness connector (Fig. 20) , do not disconnect. Check
cavity #4 and #6 for battery voltage, voltage should
be present, If OK go to Step 3. If NOT OK repair the
open or shorted fused B(+) circuit as required.
(3) Back-probe the heated seat module wire har-
ness connector, do not disconnect. Check cavity #2 for
approx. 5v, voltage should be present, replace the
heated seat control module with a known good mod-
ule and verify system operation.
REMOVAL
(1) Working under the center front seat console,
cut the tiestrap and remove the two push-on retain-
ers that secure the mounting tabs of the heated seat
module to the of the mounting bracket.
(2) Position the driver seat to the full forward and
inclined position and working under the center of the
front seat, from behind the seat, disconnect the seat
wire harness connector from the connector receptacle
on the back of the heated seat module (Fig. 21).
(3) Remove the heated seat module from under the
front seat.
INSTALLATION
(1) Working under the front seat connect the seat
wire harness connector to the connector receptacle on
the back of the heated seat module.
(2) Position the driver seat in the full rearward
and reclined position, and working under the front of
the seat, install the two push-on retainers onto the
heated seat module mounting tabs to secure the mod-
ule to the top of the mounting bracket or install
tiestrap.
Fig. 21 Heated Seat Module Remove/Install
1 - MOUNTING BRACKET
2 - HEATED SEAT MODULE
3 - MOUNTING TABS
4 - PUSH-ON RETAINERS
BR/BEELECTRONIC CONTROL MODULES 8E - 23
HEATED SEAT MODULE (Continued)

HEATED SYSTEMS
TABLE OF CONTENTS
page page
HEATED MIRRORS......................... 1 HEATED SEATSYSTEM..................... 5
HEATED MIRRORS
TABLE OF CONTENTS
page page
HEATED MIRRORS
DESCRIPTION - HEATED MIRROR SYSTEM . . . 1
OPERATION - HEATED MIRROR SYSTEM.....2
DIAGNOSIS AND TESTING - HEATED
MIRROR SYSTEM......................2
MIRROR SWITCH
DESCRIPTION..........................2
OPERATION............................3DIAGNOSIS AND TESTING - HEATED
MIRROR SWITCH......................3
HEATED MIRROR GRID
DESCRIPTION..........................4
OPERATION............................4
DIAGNOSIS AND TESTING - HEATED
MIRROR GRID.........................4
HEATED MIRRORS
DESCRIPTION - HEATED MIRROR SYSTEM
Electrically heated outside rear view mirrors are
an additional factory-installed option on models that
are equipped with factory-installed dual power mir-
rors. Vehicles with this option can be visually identi-
fied by the International Control and Display Symbol
icon for rear window defogger, which appears on the
lower inboard corner of each outside mirror glass
(Fig. 1); or, by the heated mirror switch that is
located in the lower left corner of the a/c heater con-
trol unit face plate. The heated mirror system helps
the vehicle operator maintain outside rear view mir-
ror visibility during inclement operating conditions
by keeping both outside mirror glasses clear of ice,
snow, or fog. The heated mirror system for this vehi-
cle includes the following major components:
²The heated mirror switch, including the heated
mirror system solid state electronic control logic and
timer circuitry, the heated mirror relay and the
heated mirror system indicator lamp. All of these
components are integral to the a/c heater control unit
on the instrument panel.
²The two outside mirror heating grids, which are
integral to the power outside mirror units.
Following are general descriptions of the major
components in the heated mirror system. See the
owner's manual in the vehicle glove box for more
information on the features, use and operation of the
heated mirror system.
Fig. 1 HEATED MIRROR- TYPICAL
1 - POWER HEATED OUTSIDE REAR VIEW MIRROR
2 - REAR WINDOW DEFOGGER ICON
BR/BEHEATED SYSTEMS 8G - 1

HEATED SEAT SYSTEM
TABLE OF CONTENTS
page page
HEATED SEAT SYSTEM
DESCRIPTION..........................5
OPERATION............................6
DIAGNOSIS AND TESTING - HEATED SEAT
SYSTEM.............................6
DRIVER SEAT HEATER SWITCH
DESCRIPTION..........................7
OPERATION............................8
DIAGNOSIS AND TESTING - HEATED SEAT
SWITCH.............................8
REMOVAL.............................9
INSTALLATION.........................10
HEATED SEAT ELEMENT
DESCRIPTION.........................10
OPERATION...........................11
DIAGNOSIS AND TESTING - HEATED SEAT
ELEMENT AND SENSOR................11REMOVAL.............................13
INSTALLATION.........................13
HEATED SEAT RELAY
DESCRIPTION.........................14
OPERATION...........................15
DIAGNOSIS AND TESTING - HEATED SEAT
RELAY..............................15
REMOVAL.............................16
INSTALLATION.........................16
PASSENGER SEAT HEATER SWITCH
DESCRIPTION.........................16
OPERATION...........................17
DIAGNOSIS AND TESTING - HEATED SEAT
SWITCH............................17
REMOVAL.............................18
INSTALLATION.........................19
HEATED SEAT SYSTEM
DESCRIPTION
Individually controlled electrically heated front
seats are available factory-installed optional equip-
ment on the Ram quad cab models that are also
equipped with the optional SLT Plus (leather) trim
package. Vehicles with this option can be visually
identified by the two separate heated seat switches
mounted in a bezel located in the lower right corner
of the instrument cluster bezel, next to the radio
receiver (Fig. 1). The heated seat system allows the
front seat driver and passenger to select from two
different levels of supplemental electrical seat heat-
ing, or no seat heating to suit their individual com-
fort requirements. The heated seat system for this
vehicle includes the following major components,
which are described in further detail later in this sec-
tion:
²Heated Seat Switches- Two heated seat
switches are used per vehicle, including two Light-
Emitting Diode (LED) indicator lamps and an incan-
descent back lighting bulb for each switch. One
switch for the driver and one for the passenger front
seats. The switches are mounted in the instrument
panel, next to the radio.
²Heated Seat Module- also referred to as the
Seat Heat Interface Module (SHIM), this module con-
tains the solid state electronic control and diagnostic
logic circuitry for the heated seat system. One heated
seat module is used per vehicle and is mounted
under the center front seat cushion. Refer to the
Electronic Control Modules section of the service
manual for heated seat module information.
Fig. 1 Heated Seat System Switches
1 - Radio Receiver
2 - Heated Seat Switches
BR/BEHEATED SEAT SYSTEM 8G - 5