2002 CHRYSLER CARAVAN instrument cluster

SPEEDOMETER DIAGNOSIS
CONDITION POSSIBLE CAUSES CORRECTION
NO POINTER
MOVEMENT.1. INTERNAL CLUSTER
FAILURE.1.A. PERFORM CLUSTER SELF-DIAGNOSTIC TEST
AND CHECK FOR FAULT CODES.
²IF SPEEDOMETER POINTER MOVES TO
CALIBRATION POINTS DURING TEST LOOK FOR
ANOTHER POSSIBLE CAUSE OF FAILURE.
²IF THE POINTER DOESN'T MOVE DURING TEST,
CHECK FOR POWER AND GROUND TO THE MIC. IF
POWER AND GROUND ARE PRESENT GO TO STEP
1.B.
1.B. REPLACE CLUSTER. GO TO STEP 1.C.
1.C. CONNECT CLUSTER INTO INSTRUMENT
PANEL WIRING HARNESS. PLACE IT BACK INTO
THE PROPER POSITION IN THE INSTRUMENT
PANEL. PUT IN THE TOP FOUR MOUNTING
SCREWS AND SECURE THE CLUSTER TO THE
INSTRUMENT PANEL.
2. NO SPEED PCI BUS
MESSAGE OR ZERO
MPH PCI SPEED BUS
MESSAGE.2.A. CHECK THE PCM (CODE 10) USING A DRB IIIT
SCAN TOOL. IF OK, GO TO STEP 2.B. IF NOT OK,
REFER TO THE PROPER POWERTRAIN
DIAGNOSTIC PROCEDURES MANUAL TO REPAIR
THE PCM.
2.B. CHECK THE SPEED SIGNAL INPUT INTO THE
PCM. THE SPEED SIGNAL ORIGINATES FROM ONE
OF THE FOLLOWING SOURCES:
²A DISTANCE SENSOR FOR VEHICLES WITH 3
SPEED AUTOMATIC TRANSMISSION. CHECK
CONTINUITY FROM DISTANCE SENSOR TO PCM. IF
OK, REPLACE DISTANCE SENSOR. IF NOT OK,
REPAIR WIRING.
²THE TCM FOR VEHICLES WITH THE 4 SPEED
ELECTRONIC TRANSMISSIONS. CHECK
CONTINUITY FROM TCM TO PCM. IF OK, USE A
DRB IIITSCAN TOOL TO CHECK TCM. REFER TO
THE PROPER TRANSMISSION DIAGNOSTIC
PROCEDURES MANUAL TO REPAIR THE TCM. IF
NOT OK, REPAIR WIRING.
8J - 4 INSTRUMENT CLUSTERRS
INSTRUMENT CLUSTER (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
ERRATIC POINTER
MOVEMENT.1. ERRATIC MESSAGE
FROM ANOTHER
MODULE.1.A. CHECK THE BCM USING A DRB IIITSCAN TOOL
IF OK, GO TO STEP 1.B. IF NOT OK, REFER TO THE
PROPER BODY DIAGNOSTIC PROCEDURES
MANUAL TO REPAIR THE BCM.
1.B. CHECK THE PCM USING A DRB IIITSCAN
TOOL. IF OK, GO TO STEP 1.C. IF NOT OK, REFER
TO THE PROPER POWERTRAIN DIAGNOSTIC
PROCEDURES MANUAL TO REPAIR THE PCM.
1.C. CHECK THE SPEED SIGNAL INPUT INTO THE
PCM. THE SPEED SIGNAL ORIGINATES FROM ONE
OF THE FOLLOWING SOURCES:
²A DISTANCE SENSOR FOR VEHICLES WITH 3
SPEED AUTOMATIC TRANSMISSION. CHECK
CONTINUITY FROM DISTANCE SENSOR TO PCM. IF
OK, REPLACE DISTANCE SENSOR. IF NOT OK,
REPAIR WIRING.
²THE TCM FOR VEHICLES WITH THE 4 SPEED
ELECTRONIC TRANSMISSIONS. CHECK
CONTINUITY FROM TCM TO PCM. IF OK, USE A
DRB IIITSCAN TOOL TO CHECK TCM. REFER TO
THE PROPER TRANSMISSION DIAGNOSTIC
PROCEDURES MANUAL TO REPAIR THE TCM. IF
NOT OK, REPAIR WIRING.
2. INTERNAL CLUSTER
FAILURE.2.A. PERFORM CLUSTER SELF-DIAGNOSTIC TEST
AND CHECK FOR FAULT CODES.
²IF THE POINTER MOVES DURING TEST BUT
STILL APPEARS ERRATIC, THEN GO TO STEP 2.B.
2.B. REPLACE CLUSTER ASSEMBLY.
RSINSTRUMENT CLUSTER8J-5
INSTRUMENT CLUSTER (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
SPEEDOMETER
INACCURATE.1. SPEEDOMETER OUT
OF CALIBRATION.1. PERFORM CLUSTER SELF-DIAGNOSTIC TEST.
²IF SPEEDOMETER IS ACCURATE TO THE
CALIBRATION POINTS THEN LOOK FOR ANOTHER
POSSIBLE CAUSE OF INACCURACY.
²IF SPEEDOMETER IS NOT ACCURATE TO THE
CALIBRATION POINTS, REPLACE CLUSTER
ASSEMBLY.
2. WRONG
SPEEDOMETER PINION
FOR TIRE SIZE.2.A. IF VEHICLE HAS A 4 SPEED ELECTRONIC
TRANSMISSION GO TO STEP 2.C. OTHERWISE GO
TO STEP 2.B.
2.B. CHECK IF CORRECT SPEEDOMETER PINION IS
BEING USED WITH TIRES ON VEHICLE. REFER TO
TRANSMISSION FOR DIAGNOSIS AND TESTING.
²IF THE INCORRECT PINION IS IN TRANSMISSION
THEN REPLACE WITH CORRECT PINION.
²IF THE CORRECT PINION IS IN THE
TRANSMISSION, CHECK TIRE SIZE.
2.C. USE A DRB IIITSCAN TOOL TO CHECK THE
TCM TO SEE IF THE CORRECT TIRE SIZE HAS
BEEN PROGRAMMED INTO THE TCM.
²IF THE INCORRECT TIRE SIZE WAS SELECTED,
SELECT THE PROPER TIRE SIZE.
²IF THE CORRECT TIRE SIZE WAS SELECTED,
CHECK SPEED SENSOR.
3. BAD SPEED SENSOR. 3. REFER TO TRANSMISSION, SPEED SENSOR,
DIAGNOSIS AND TESTING.
TACHOMETER DIAGNOSIS
CONDITION POSSIBLE CAUSES CORRECTION
NO POINTER
MOVEMENT.1. INTERNAL
CLUSTER FAILURE.1.A. PERFORM CLUSTER SELF-DIAGNOSTIC TEST AND
CHECK FOR FAULT CODES.
²IF TACHOMETER POINTER MOVES TO CALIBRATION
POINTS DURING TEST, LOOK FOR ANOTHER POSSIBLE
CAUSE OF FAILURE.
²IF THE POINTER DOESN'T MOVE DURING TEST,
CHECK FOR POWER AND GROUND TO THE MIC. IF
POWER AND GROUND ARE PRESENT GO TO STEP 1.B.
1.B. REPLACE CLUSTER. GO TO STEP 1.C.
2.9NO RPM9PCI BUS
MESSAGE OR9ZERO
RPM9PCI BUS
MESSAGE FROM
PCM.2. CHECK THE PCM USING A DRB IIITSCAN TOOL.
REFER TO THE PROPER POWERTRAIN DIAGNOSTIC
PROCEDURES MANUAL TO PROPERLY DIAGNOSE AND
REPAIR.
8J - 6 INSTRUMENT CLUSTERRS
INSTRUMENT CLUSTER (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
ERRATIC POINTER
MOVEMENT.1. BAD PCI BUS
MESSAGE FROM
PCM.1. CHECK THE PCM USING A DRB IIITSCAN TOOL.
REFER TO THE PROPER POWERTRAIN DIAGNOSTIC
PROCEDURES MANUAL TO PROPERLY DIAGNOSE AND
REPAIR.
2. INTERNAL
CLUSTER FAILURE.2. PERFORM CLUSTER SELF-DIAGNOSTIC TEST AND
CHECK FOR FAULT CODES.
²IF THE POINTER MOVES DURING TEST BUT STILL
APPEARS ERRATIC, REPLACE CLUSTER ASSEMBLY.
TACHOMETER
INACCURATE.TACHOMETER OUT
OF CALIBRATION.PERFORM CLUSTER SELF-DIAGNOSTIC TEST.
²IF TACHOMETER IS ACCURATE TO THE CALIBRATION
POINTS, LOOK FOR ANOTHER POSSIBLE CAUSE OF
INACCURACY.
²IF TACHOMETER IS NOT ACCURATE TO THE
CALIBRATION POINTS, REPLACE CLUSTER ASSEMBLY.
FUEL GAUGE DIAGNOSIS
CONDITION POSSIBLE CAUSES CORRECTION
NO POINTER
MOVEMENT.1. INTERNAL CLUSTER
FAILURE.1. PERFORM CLUSTER SELF-DIAGNOSTIC TEST.
²IF FUEL GAUGE POINTER MOVES TO
CALIBRATION POINTS, LOOK FOR ANOTHER
POSSIBLE CAUSE OF FAILURE.
²IF THE POINTER DOESN'T MOVE DURING TEST,
VERIFY POWER AND GROUND ARE BEING
PROVIDED TO THE CLUSTER. IF YES, REPLACE
CLUSTER ASSEMBLY. IF NO, DETERMINE CAUSE
OF NO POWER OR GROUND.
2. NO PCI FUEL
MESSAGE OR EMPTY
PCI BUS MESSAGE
FROM BODY CONTROL
MODULE.2.A. CHECK THE BCM USING A DRB IIITSCAN
TOOL. IF OK, GO TO STEP 2.B. IF NOT OK, REFER
TO THE PROPER BODY DIAGNOSTIC
PROCEDURES MANUAL TO PROPERLY DIAGNOSE
AND REPAIR.
2.B. REFER TO THE FUEL SECTION OF THE
SERVICE MANUAL FOR THE FUEL LEVEL SENDING
UNIT TEST PROCEDURE. TEST UNIT AND REPAIR
AS INSTRUCTED.
RSINSTRUMENT CLUSTER8J-7
INSTRUMENT CLUSTER (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
ERRATIC POINTER
MOVEMENT.1. BAD PCI FUEL
MESSAGE FROM THE
BODY CONTROLLER.1. USE A DRB IIITSCAN TOOL TO CHECK THE BCM.
IF OK, GO TO STEP 2. IF NOT OK, REFER TO THE
PROPER BODY DIAGNOSTIC PROCEDURES
MANUAL TO PROPERLY DIAGNOSE AND REPAIR.
2. REFER TO THE FUEL SECTION OF THE SERVICE
MANUAL FOR THE FUEL LEVEL SENDING UNIT
TEST PROCEDURE. TEST UNIT. IF OK, LOOK FOR
ANOTHER POSSIBLE CAUSE FOR FUEL GAUGE
FAILURE. IF NOT OK, REPAIR SENDING UNIT.
2. INTERNAL CLUSTER
FAILURE.2. PERFORM CLUSTER SELF-DIAGNOSTIC TEST
AND CHECK FOR FAULT CODES.
²IF THE POINTER MOVES DURING TEST BUT
STILL APPEARS ERRATIC, REPLACE CLUSTER
ASSEMBLY.
FUEL GAUGE
INACCURATE.1. FUEL GAUGE OUT OF
CALIBRATION.1. PERFORM CLUSTER SELF-DIAGNOSTIC TEST. IF
POINTER IS ACCURATE TO THE CALIBRATION
POINTS LOOK FOR ANOTHER POSSIBLE CAUSE
OF FAILURE. IF POINTER IS INACCURATE TO THE
CALIBRATION POINTS, REPLACE CLUSTER
ASSEMBLY.
2. FUEL LEVEL SENDING
UNIT IS OUT OF
CALIBRATION.2. REFER TO THE FUEL SECTION OF THE SERVICE
MANUAL FOR TESTING AND REPAIR PROCEDURE.
TEMPERATURE GAUGE DIAGNOSIS
CONDITION POSSIBLE CAUSES CORRECTION
NO POINTER
MOVEMENT.1. INTERNAL CLUSTER
FAILURE.1. PERFORM CLUSTER SELF-DIAGNOSTIC TEST
AND CHECK.
²IF TEMPERATURE GAUGE POINTER MOVES TO
CALIBRATION POINTS, LOOK FOR ANOTHER
POSSIBLE CAUSE OF FAILURE.
²IF THE POINTER DOESN'T MOVE DURING TEST,
VERIFY POWER AND GROUND ARE BEING
PROVIDED TO THE CLUSTER. IF YES, REPLACE
CLUSTER. IF NO, DETERMINE CAUSE OF NO
POWER OR NO GROUND.
2. NO PCI
TEMPERATURE
MESSAGE OR COLD PCI
BUS MESSAGE FROM
THE POWERTRAIN
CONTROL MODULE.2.A. CHECK PCM FAULT CODES USING A DRB IIIT
SCAN TOOL. IF THERE ARE NO FAULTS, GO TO
STEP 2.B. IF THERE ARE FAULTS, REFER TO THE
PROPER POWERTRAIN DIAGNOSTIC
PROCEDURES MANUAL TO PROPERLY DIAGNOSE
AND REPAIR.
2.B. REFER TO FUEL, COOLANT TEMPERATURE
SENSOR, DIAGNOSIS AND TESTING. REPAIR
SENSOR AS NEEDED.
8J - 8 INSTRUMENT CLUSTERRS
INSTRUMENT CLUSTER (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
ERRATIC POINTER
MOVEMENT.1. BAD PCI BUS
MESSAGE FROM THE
POWERTRAIN CONTROL
MODULE.1.A. CHECK PCM FAULT CODES USING A DRB IIIT
SCAN TOOL. IF THERE ARE NO FAULTS, GO TO
STEP 1.B. IF THERE ARE FAULTS, REFER TO THE
PROPER POWERTRAIN DIAGNOSTIC
PROCEDURES MANUAL TO PROPERLY DIAGNOSE
AND REPAIR.
1.B. REFER TO FUEL, COOLANT TEMPERATURE
SENSOR, DIAGNOSIS AND TESTING. REPAIR
SENSOR AS NEEDED.
2. INTERNAL CLUSTER
FAILURE.2. PERFORM CLUSTER SELF-DIAGNOSTIC TEST
AND CHECK FOR FAULT CODES.
²IF THE POINTER MOVES DURING TEST BUT
STILL APPEARS ERRATIC, REPLACE CLUSTER
ASSEMBLY.
TEMPERATURE GAUGE
INACCURATE.1. TEMPERATURE
GAUGE OUT OF
CALIBRATION.1. PERFORM CLUSTER SELF-DIAGNOSTIC TEST.
²IF POINTER IS ACCURATE TO THE CALIBRATION
POINTS LOOK FOR ANOTHER POSSIBLE CAUSE
OF FAILURE.
²IF POINTER IS INACCURATE TO THE
CALIBRATION POINTS, REPLACE CLUSTER
ASSEMBLY.
2. COOLANT SENSOR
OUT OF CALIBRATION.2. REFER TO FUEL, COOLANT TEMPERATURE
SENSOR FOR TEST AND REPAIR PROCEDURE.
ODOMETER DIAGNOSIS
CONDITION POSSIBLE CAUSES CORRECTION
NO DISPLAY. 1. NO PCI BUS
ODOMETER MESSAGE
FROM BCM.1. USE A DRB IIITSCAN TOOL TO CHECK THE
BCM. REFER TO THE PROPER BODY DIAGNOSTIC
PROCEDURES MANUAL TO PROPERLY DIAGNOSE
AND REPAIR.
2. INTERNAL CLUSTER
FAILURE.2. PERFORM CLUSTER SELF-DIAGNOSTIC TEST
AND CHECK FOR FAULT CODES.
²IF ODOMETER PASSES THE SEGMENT CHECK,
LOOK FOR ANOTHER POSSIBLE CAUSE OF
FAILURE. IF IT FAILS VERIFY POWER AND
GROUND ARE BEING PROVIDED TO THE
CLUSTER. IF YES, REPLACE CLUSTER. IF NO,
DETERMINE CAUSE OF NO POWER OR GROUND.
RSINSTRUMENT CLUSTER8J-9
INSTRUMENT CLUSTER (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
ERRATIC DISPLAY 1. INTERNAL CLUSTER
FAILURE.1. PERFORM CLUSTER SELF-DIAGNOSTIC TEST
AND CHECK FOR FAULT CODES.
²IF ODOMETER PASSES THE SEGMENT TEST,
FAILURE MAY NOT BE IN THE CLUSTER. LOOK
FOR ANOTHER POSSIBLE CAUSE OF FAILURE.
2. VERIFY GOOD POWER AND GROUND
CONNECTIONS. IF CONNECTIONS ARE GOOD AND
NO OTHER PROBLEMS ARE FOUND, REPLACE
CLUSTER ASSEMBLY.
2. BAD PCI BUS
MESSAGE FROM THE
BCM.2. USE A DRB IIITSCAN TOOL TO CHECK THE
BCM. REFER TO THE PROPER BODY DIAGNOSTIC
PROCEDURES MANUAL TO PROPERLY DIAGNOSE
AND REPAIR.
ODOMETER WON'T GO
INTO TRIP MODE.TRIP SWITCH DOESN'T
WORK.IF CLUSTER WILL NOT GO INTO SELF DIAGNOSTIC
MODE AND CANNOT TOGGLE BETWEEN
ODOMETER AND TRIP ODOMETER, REPLACE
CLUSTER.
TRIP ODOMETER WON'T
RESET.RESET SWITCH
DOESN'T WORK.IF CLUSTER WILL NOT GO INTO SELF DIAGNOSTIC
MODE AND TRIP ODOMETER WILL NOT RESET,
REPLACE CLUSTER.
ELECTRONIC GEAR INDICATOR DISPLAY DIAGNOSIS
CONDITION POSSIBLE CAUSES CORRECTION
NO DISPLAY. 1. INTERNAL CLUSTER
FAILURE.1. PERFORM CLUSTER SELF-DIAGNOSTIC TEST
AND CHECK FOR FAULT CODES.
²IF PRND3L (PRND1234 IF AUTOSTICK
EQUIPPED) PASSES THE SEGMENT CHECK, THEN
FAILURE MAY NOT BE IN THE CLUSTER. LOOK
FOR ANOTHER POSSIBLE CAUSE OF FAILURE. IF
IT FAILS, REPLACE CLUSTER ASSEMBLY.
ERRATIC DISPLAY. 1. INTERNAL CLUSTER
FAILURE.1. PERFORM CLUSTER SELF-DIAGNOSTIC TEST
AND CHECK FOR FAULT CODES.
²IF PRND3L (PRND1234 IF AUTOSTICK
EQUIPPED) PASSES THE SEGMENT CHECK, THEN
FAILURE MAY NOT BE IN THE CLUSTER. LOOK
FOR ANOTHER POSSIBLE CAUSE OF FAILURE.
2. BAD PCI BUS
MESSAGE FROM THE
TCM.2. USE A DRB IIITSCAN TOOL TO CHECK THE
TCM. REFER TO THE PROPER TRANSMISSION
DIAGNOSTIC PROCEDURES MANUAL TO
PROPERLY DIAGNOSE AND REPAIR.
8J - 10 INSTRUMENT CLUSTERRS
INSTRUMENT CLUSTER (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
ALL SEGMENTS ARE ON. 1. NO PCI BUS
MESSAGE FROM THE
TCM.1.A. PERFORM CLUSTER SELF-DIAGNOSTIC TEST.
IF PRND3L (PRND1234 IF AUTOSTICK EQUIPPED)
PASSES TEST GO TO STEP 1.B. IF PRND3L
(PRND1234 IF AUTOSTICK EQUIPPED) FAILS TEST,
REPLACE CLUSTER ASSEMBLY.
1.B. CHECK THE TCM USING A DRB IIITSCAN
TOOL. REFER TO THE PROPER TRANSMISSION
DIAGNOSTIC PROCEDURES MANUAL TO
PROPERLY DIAGNOSE AND REPAIR.
MECHANICAL TRANSMISSION RANGE INDICATOR (PRND21) DIAGNOSIS
CONDITION POSSIBLE CAUSES CORRECTION
INDICATOR DOES NOT
SHOW PROPER GEAR
OR NO INDICATION.MIS-ADJUSTED. 1.A. VERIFY TRANSMISSION SHIFT SYSTEM IS
CORRECTLY ADJUSTED.
1.B. VERIFY CORRECT ROUTING AND
ATTACHMENT OF PRNDL CABLE AND GUIDE TUBE.
1.C. RE-ADJUST PRNDL INDICATOR IN NEUTRAL
USING ADJUSTER WHEEL BELOW STEERING
COLUMN.
INDICATOR DOES NOT
FOLLOW GEAR SHIFT
LEVER.NOT ATTACHED. 1.A. VERIFY INDICATOR CABLE CONNECTED TO
SHIFT LEVER PIN IN THE GROOVE.
1.B. VERIFY THAT THE INDICATOR CLIP IS SECURE,
AND ATTACHED TO THE MOUNTING BRACKET.
MAKE SURE THAT THE CLIP IS NOT BROKEN. IF
THE CLIP IS BROKEN, REPLACE CLIP ON
INDICATOR.
INDICATOR DOES NOT
MAKE FULL TRAVEL (ªPº
< > ª1º).1. CABLE DISLODGED
FROM ITS PATH ON THE
INDICATOR BASE.1. VERIFY CORRECT ATTACHMENT OF INDICATOR
CABLE TO SHIFT LEVER PIN (UNDER HOOP OF
TRANS. SHIFT CABLE) AND CLIP ONTO THE
MOUNTING BRACKET.
2. INCORRECT
ATTACHMENT OF CABLE
TO SHIFT LEVER PIN.2. VERIFY INDICATOR TRAVEL BY PULLING ON
CABLE GENTLY OVER FULL TRAVEL RANGE. IF
THERE IS STILL A PROBLEM, REMOVE CLUSTER
TO ACCESS INDICATOR BASE AND CONFIRM
CABLE PATH.
REMOVAL
WITH ELECTRONIC TRANSMISSION RANGE
INDICATOR
(1) Disconnect and isolate the battery negative
cable.
(2) Remove Over Steering Column Bezel by lifting
it straight up with a firm pull.
(3) Remove the four cluster bezel attaching screws.
(4) Tilt the steering column in the full down posi-
tion.
(5) Pull rearward on the cluster bezel and remove.
(6) Remove the four screws holding instrument
cluster to instrument panel.(7) Rotate top of cluster outward.
(8) Disconnect the cluster harness connector.
(9) Remove instrument cluster from instrument
panel.WITH MECHANICAL TRANSMISSION RANGE
INDICATOR
(1) Disconnect and isolate the battery negative
cable.
(2) Remove the lower steering column cover. Refer
to Body, Instrument Panel, Lower Steering Column
Cover, Removal.
RSINSTRUMENT CLUSTER8J-11
INSTRUMENT CLUSTER (Continued)
ProCarManuals.com