2002 CHEVROLET SILVERADO service

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B (LOCK): This position locks your ignition and
transmission. It's a theft
-deterrent feature. You will only
be able to remove your key when the ignition is turned
to LOCK.
CAUTION:
On manual transmission vehicles, turning the key
to LOCK will lock the steering column and result
in a loss of ability to steer the vehicle. This could
cause a collision. If you need to turn the engine
off while the vehicle is moving, turn the key only
to OFF. Don't press the key release button while
the vehicle is moving.
NOTICE:
If your key seems stuck in LOCK and you can't
turn it, be sure you are using the correct key; if
so, is it all the way in? Turn the key only with
your hand. Using a tool to force it could break
the key or the ignition switch. If none of this
works, then your vehicle needs service.
C (OFF): This position lets you turn off the engine.
Use OFF if you must have your vehicle in motion
while the engine is off (for example, if your vehicle is
being pushed).
D (RUN): This is the position for driving.
E (START): This position starts your engine.

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NEUTRAL: Shift the vehicle's transfer case to
NEUTRAL only when towing your vehicle. See
ªRecreational Vehicle Towingº or ªTowing Your
Vehicleº in the Index for more information.
Indicator lights in the switches show which setting your
transfer case is in. The indicator lights will come on
briefly when you turn on the ignition and one will stay
on. If the lights do not come on, you should take your
vehicle to your dealer for service. An indicator light will
flash while the transfer case is being shifted. It will
remain illuminated when the shift is complete. If for
some reason the transfer case cannot make a requested
shift, it will return to the last chosen setting.
If the SERVICE 4WD light stays on, you should take
your vehicle to your dealer for service. See ªService
4WDº in the Index for further information.
Shifting into 4HI or AUTO 4WD
Press and release the 4HI or AUTO 4WD switch. This
can be done at any speed (except when shifting from
4LO), and the indicator light will flash while shifting.
It will remain illuminated when the shift is completed.Shifting into 2HI
Press and release the 2HI switch. This can be done at
any speed (except when shifting from 4LO).
Shifting into 4LO
To shift to 4LO, the ignition must be in RUN and the
vehicle must be stopped or moving less than 3 mph
(4.8 km/h) with the transmission in NEUTRAL (N). The
preferred method for shifting into 4LO is to have your
vehicle moving 1 to 2 mph (1.6 to 3.2 km/h). Press and
release the 4LO switch. You must wait for the 4LO
indicator light to stop flashing and remain illuminated
before shifting your transmission in gear.
If the 4LO switch is pressed when your vehicle is in
gear and/or moving, the 4LO indicator light will flash
for 30 seconds and not complete the shift unless your
vehicle is moving less than 3 mph (4.8 km/h) and the
transmission is in NEUTRAL (N). After 30 seconds the
transfer case will return to the setting last chosen.

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4HI: This setting engages your front axle to help
drive your vehicle. Use 4HI when you need extra
traction, such as on snowy or icy roads, or in most
off
-road situations.
4LO: This setting also engages your front axle to give
you extra traction. You may never need 4LO. It sends
the maximum power to all four wheels. You might
choose 4LO if you were driving off
-road in sand, mud
or deep snow and climbing or descending steep hills.
Indicator lights in the switches show you which setting
you are in. The indicator lights will come on briefly
when you turn on the ignition and the last chosen setting
will stay on. If the lights do not come on, you should
take your vehicle in for service. An indicator light will
flash while shifting. It will remain illuminated when the
shift is completed. If for some reason the transfer
cannot make a requested shift, it will return to the last
chosen setting.
CAUTION:
Shifting the transfer case to NEUTRAL can
cause your vehicle to roll even if the transmission
is in PARK (P). You or someone else could be
seriously injured. Be sure to set the parking
brake before placing the transfer case in
NEUTRAL. See ªParking Brakeº in the Index.
NEUTRAL: Shift the vehicle's transfer case to
NEUTRAL only when towing your vehicle. See
ªRecreational Vehicle Towingº or ªTowing Your
Vehicleº in the Index for more information.

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Press the button to turn the fog lamps on. Press the
button again to turn them off. An indicator light will
glow in the button when the fog lamps are on.
Remember, fog lamps alone will not give off as much
light as your headlamps. Never use the fog lamps in the
dark without turning on the headlamps.
The fog lamps will go off whenever the high
-beam
headlamps come on. When the high beams go off, the
fog lamps will come on again.
The fog lamps will be cancelled after the ignition is
turned off. If you still want to use the fog lamps after
you restart the vehicle, you will need to press the fog
lamp button again.
Auxiliary Roof Mounted Lamp Switch
(If Equipped)
If your vehicle has this feature, this switch includes
wiring provisions for a dealer or a qualified service
center to install an auxiliary roof lamp.
This switch is located
on the center of the
instrument panel near
the comfort controls.
When the switch wiring is connected to an auxiliary roof
mounted lamp, pressing the switch will activate the
lamp and illuminate an indicator light near the switch.
Pressing the switch again will turn off the roof
mounted lamp.
If your vehicle has this switch, your vehicle may have
the snow plow prep package. For further information see
ªSnow Plow Prep Packageº in the Index.

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OnStar
System (If Equipped)
OnStar is a vehicle communications system that offers a
variety of services and provides a one
-touch hands-free
communication link between you and the OnStar Center.
To receive OnStar services, a service subscription
agreement is required and an additional fee may be
required. Services are available 24 hours a day, 7 days a
week. For more information, call 1
-888-ONSTAR-7
(1
-888-667-8277).
OnStar Services Button: Press this button once to
contact an advisor who will be able to assist you with
these services. If you are not quickly connected, the
system will automatically reset and redial. This ensures
connection to the center; there is no additional action
required. Press the Communication button to cancel the
automatic redial.
Emergency Button: In an emergency situation,
press the emergency service button. Upon receiving the
call, an advisor at the center will locate your vehicle and
assess the situation. If necessary, the advisor will alert
the nearest emergency service provider.
Communication Button: Press this button at
the end of a call. Also press this button to answer a
call from the center, or cancel a call if one of the other
buttons is accidentally pressed. This button is also
used to access OnStar Personal Calling and Virtual
Advisor services. See the OnStar owner package for
more information.

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Volume Control: You can control the volume of the
OnStar System using either the volume knob on the
radio or if equipped, the steering wheel volume controls.
Telltale Light: This light will indicate the status of
the system. A solid green light will come on when you
start the vehicle to let you know that the system is on
and is ready to make or receive calls.
If the light blinks green it means that an incoming or
outgoing call is in progress. Press the Communication
button if you notice the light blinking and you are not
on a call.
The light will be red in the event of an OnStar system
malfunction. If this occurs press the OnStar button to
attempt to contact an advisor. If the connection is made,
the advisor will assist you with steps to take to make
sure that the system is functioning properly. If you
cannot contact the advisor, take your vehicle to your
dealership as soon as possible for assistance.
Cellular Antenna: The cellular antenna on the outside
of your vehicle is critical to effective communications
using the OnStar system. Optimum cellular reception
can be obtained when the mast is straight up and down.
OnStar Services
The following services are available within OnStar
service plans. Your vehicle comes with a specific
one
-year service plan that allows use of some or all of
the following services.

Automatic Notification of Air Bag
Deployment: If an air bag deploys, a priority
emergency signal is sent automatically to the center.
An advisor will locate your vehicle's position, try to
contact you and assist you in the situation. If the
center is unable to contact you, an emergency service
provider will be contacted.

Stolen Vehicle Tracking: Call the center at
1
-888-4-ONSTAR (1-888-466-7827) to report
your vehicle stolen. The system can then attempt to
locate and track your vehicle and the advisor will
assist the proper authorities.

Roadside Assistance with Location: For vehicle
breakdowns, press the OnStar Services button. An
advisor will contact the appropriate help.

Remote Diagnostics: If an instrument panel
light comes on, press the OnStar Services button.
An advisor can perform a check of the engine
on
-board computer, and recommend what action
needs to be taken.

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OnStar MED-NET: Med-Net can store your
personal medical history and provide it to emergency
personnel if necessary. (Requires activation and
additional fee.)

Accident Assist: An advisor can provide
step
-by-step guidance following an accident.

Remote Door Unlock: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to unlock itself. The
advisor can delay unlocking your vehicle. Remote
Door Unlock is disabled 48 hours after the vehicle is
parked to maintain the battery charge.
Vehicle Locator Service: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to sound the horn and/or
flash the lamps.

Route Support: An advisor can provide directions
or guidance to most places you want to go.
In addition, they can help you locate gas stations,
rest areas, ATMs, hospitals, hotels, stores, eateries
and more.

Ride Assist: An advisor can locate transportation in
the event that you are unable to drive.

Concierge Services: The concierge advisor can
obtain tickets, reservations or help with vacation/trip
planning and other unique items and services.

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OnStar System Limitations
Complete limitations can be found on the Subscriber
Services Agreement. In order to provide you with
excellent service, calls with the OnStar Center may be
monitored or recorded.
OnStar Service is:

available in the 48 contiguous United States, Alaska,
Hawaii and Canada;

available when the vehicle is within the operating
range of a cellular provider;

subject to limitations caused by atmospheric
conditions, such as severe weather or topographical
conditions, such as mountainous terrain.

subject to cellular carrier equipment limitations.Global positioning locating capabilities will not be
available if satellite signals are obstructed.
OnStar will not function if the vehicle's battery is
discharged or disconnected. It may also be inoperative if
the vehicle is in an accident and the OnStar or vehicle
electrical system components are damaged.
OnStar is the communication link between you and
existing governmental emergency and roadside service
providers. OnStar will receive your call and use
reasonable effort to contact an appropriate provider.
OnStar cannot promise that the providers will respond in
a timely manner or at all.