2002 CHEVROLET IMPALA ESP

4-41 When You Are Ready to Leave After
Parking on a Hill
1. Apply your regular brakes and hold the pedal down
while you:

start your engine,

shift into a gear, and

release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance When Trailer Towing
Your vehicle will need service more often when you're
pulling a trailer. See the Maintenance Schedule for more
on this. Things that are especially important in trailer
operation are automatic transaxle fluid (don't overfill),
engine oil, drive belts, cooling system and brake system.
Each of these is covered in this manual, and the Index
will help you find them quickly. If you're trailering, it's
a good idea to review this information before you start
your trip.
Check periodically to see that all hitch nuts and bolts
are tight.
Engine Cooling When Trailer Towing
Your cooling system may temporarily overheat during
severe operating conditions. See ªEngine Overheatingº
in the Index.

5-23
If a Tire Goes Flat
It's unusual for a tire to ªblow outº while you're driving,
especially if you maintain your tires properly. If air goes
out of a tire, it's much more likely to leak out slowly.
But if you should ever have a ªblowout,º here are a
few tips about what to expect and what to do:
If a front tire fails, the flat tire will create a drag that
pulls the vehicle toward that side. Take your foot off
the accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake
to a stop well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you'd use in a
skid. In any rear blowout, remove your foot from the
accelerator pedal. Get the vehicle under control by
steering the way you want the vehicle to go. It may be
very bumpy and noisy, but you can still steer. Gently
brake to a stop
-- well off the road if possible.
If a tire goes flat, the next part shows how to use your
jacking equipment to change a flat tire safely.
Changing a Flat Tire
If a tire goes flat, avoid further tire and wheel damage
by driving slowly to a level place. Turn on your hazard
warning flashers.
CAUTION:
Changing a tire can cause an injury. The vehicle
can slip off the jack and roll over you or other
people. You and they could be badly injured.
Find a level place to change your tire. To help
prevent the vehicle from moving:
1. Set the parking brake firmly.
2. Put the shift lever in PARK (P).
3. Turn off the engine.
To be even more certain the vehicle won't move,
you can put blocks at the front and rear of the
tire farthest away from the one being changed.
That would be the tire on the other side of the
vehicle, at the opposite end.

6-22 How to Check
Because this operation can be a little difficult, you
may choose to have this done at the dealership
service department.
If you do it yourself, be sure to follow all the
instructions here, or you could get a false reading
on the dipstick.
NOTICE:
Too much or too little fluid can damage your
transaxle. Too much can mean that some of the
fluid could come out and fall on hot engine parts
or exhaust system parts, starting a fire. Too little
fluid could cause the transaxle to overheat. Be
sure to get an accurate reading if you check your
transaxle fluid.
Wait at least 30 minutes before checking the transaxle
fluid level if you have been driving:

When outside temperatures are above 90F (32C).

At high speed for quite a while.
In heavy traffic
-- especially in hot weather.

While pulling a trailer.
To get the right reading, the fluid should be at normal
operating temperature, which is 180F to 200F
(82C to 93C).
Get the vehicle warmed up by driving about 15 miles
(24 km) when outside temperatures are above 50F
(10C). If it's colder than 50F (10C), you may
have to drive longer.
Checking the Fluid Level
Prepare your vehicle as follows:

Park your vehicle on a level place. Keep the
engine running.

With the parking brake applied, place the shift lever
in PARK (P).

With your foot on the brake pedal, move the shift
lever through each gear range, pausing for about
three seconds in each range. Then, position the
shift lever in PARK (P).

Let the engine run at idle for three to five minutes.

6-24 How to Add Fluid
Refer to the Maintenance Schedule to determine what
kind of transaxle fluid to use. See ªRecommended
Fluids and Lubricantsº in the Index.
If the fluid level is low, add only enough of the proper
fluid to bring the level into the cross
-hatched area on
the dipstick.
1. Pull out the dipstick.
2. Using a long
-neck funnel, add enough fluid at the
dipstick hole to bring it to the proper level.
It doesn't take much fluid, generally less than one
pint (0.5 L). Don't overfill.
NOTICE:
We recommend you use only fluid labeled
DEXRON
-III, because fluid with that label is
made especially for your automatic transaxle.
Damage caused by fluid other than DEXRON

-III
is not covered by your new vehicle warranty.
3. After adding fluid, recheck the fluid level as
described under ªHow to Check.º
4. When the correct fluid level is obtained, push the
dipstick back in all the way.
Engine Coolant
The cooling system in your vehicle is filled with
DEX
-COOL
engine coolant. This coolant is designed
to remain in your vehicle for 5 years or 150,000 miles
(240 000 km), whichever occurs first, if you add only
DEX
-COOL
extended life coolant.
The following explains your cooling system and how to
add coolant when it is low. If you have a problem with
engine overheating or if you need to add coolant to your
radiator, see ªEngine Overheatingº in the Index.

6-47
CAUTION:
Mixing tires could cause you to lose control
while driving. If you mix tires of different sizes
or types (radial and bias
-belted tires), the vehicle
may not handle properly, and you could have a
crash. Using tires of different sizes may also cause
damage to your vehicle. Be sure to use the same
size and type tires on all wheels.
It's all right to drive with your compact spare,
though. It was developed for use on your vehicle.
CAUTION:
If you use bias-ply tires on your vehicle, the
wheel rim flanges could develop cracks after
many miles of driving. A tire and/or wheel could
fail suddenly, causing a crash. Use only radial
-ply
tires with the wheels on your vehicle.
Uniform Tire Quality Grading
Quality grades can be found where applicable on the tire
sidewall between tread shoulder and maximum section
width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration, which grades tires
by treadwear, traction and temperature performance.
(This applies only to vehicles sold in the United States.)
The grades are molded on the sidewalls of most
passenger car tires. The Uniform Tire Quality Grading
system does not apply to deep tread, winter
-type snow
tires, space
-saver or temporary use spare tires, tires with
nominal rim diameters of 10 to 12 inches (25 to 30 cm),
or to some limited
-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform to federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.

6-48
Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course.
For example, a tire graded 150 would wear one and
a half (1 1/2) times as well on the government course
as a tire graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart significantly from the norm
due to variations in driving habits, service practices and
differences in road characteristics and climate.
Traction
-- AA, A, B, C
The traction grades, from highest to lowest, are AA,
A, B, and C. Those grades represent the tire's ability to
stop on wet pavement as measured under controlled
conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor
traction performance. Warning: The traction grade
assigned to this tire is based on straight
-ahead braking
traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.Temperature
-- A, B, C
The temperature grades are A (the highest), B, and C,
representing the tire's resistance to the generation of
heat and its ability to dissipate heat when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance
which all passenger car tires must meet under the
Federal Motor Vehicle Safety Standard No. 109.
Grades B and A represent higher levels of performance
on the laboratory test wheel than the minimum required
by law.
Warning: The temperature grade for this tire is
established for a tire that is properly inflated and
not overloaded. Excessive speed, underinflation, or
excessive loading, either separately or in combination,
can cause heat buildup and possible tire failure.

8-2
Customer Satisfaction ProcedureYour satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with
the sales transaction or the operation of your vehicle
will be resolved by your dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.

8-9
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in the
work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Chevrolet helps
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle service
to get you to your destination with minimal interruption
of your daily schedule. This includes a one way shuttle
ride to a destination up to 10 miles from the dealership.
Public Transportation or Fuel Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (five days maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you
arrange transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (five day maximum) may be available.
Claim amounts should reflect actual costs and be
supported by original receipts.Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you
for a rental vehicle you obtained, at actual cost, up to
a maximum of $30.00 per day supported by receipts.
This requires that you sign and complete a rental
agreement and meet state, local and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like
-vehicle as
a courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper
-to-Bumper warranty coverage period,
but it is not part of the New Vehicle Limited Warranty.
A separate booklet entitled ªWarranty and Owner
Assistance Informationº furnished with each new
vehicle provides detailed warranty coverage information.