2002 CADILLAC ESCALADE instrument panel

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Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on
a plate in the front corner of the instrument panel, on the
driver's side. You can see it if you look through the
windshield from outside your vehicle. The VIN also
appears on the Vehicle Certification and Service Parts
labels and the certificates of title and registration.
Engine Identification
The 8th character in your VIN is the engine code. This
code will help you identify your engine, specifications
and replacement parts.
Service Parts Identification Label
You'll find this label on the inside of the glovebox.
It's very helpful if you ever need to order parts. On this
label is:

your VIN,

the model designation,

paint information and

a list of all production options and
special equipment.
Be sure that this label is not removed from the vehicle.

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Instrument Panel Fuse Block
The fuse block access door
is located on the driver's
side edge of the instrument
panel. Pull off the cover to
access the fuse block.
You can remove fuses with a fuse extractor which is
mounted to the fuse block access door. To remove fuses
if you don't have a fuse extractor, hold the end of the
fuse between your thumb and index finger and pull
straight out.
You may have spare fuses located behind the fuse block
access door. These can be used to replace a bad fuse.
However, make sure it is of the correct amperage.
NAME Usage
L BODY Retained Accessory Power Relay
LOCK Power Door Locks
DRV UNLOCK Power Door Lock Relay
LOCK Power Door Lock Relay

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NAME Usage
HVAC 1 Climate Control System
CRUISE Cruise Control, Instrument Cluster
IGN 3 Ignition, Power Seats
4WD Not Used
CRANK Starting System
INT PRK Interior Lamps
L DOOR Power Door Lock Relay
BRAKE Anti
-Lock Brake System
RR WIPER Rear Window Wiper
ILLUM Interior Lamps
SEAT Power Seat Circuit Breaker
TURN Exterior Lamps, Turn Signals,
Hazard Lamps
UNLOCK Power Door Locks
HTR A/C Climate Control SystemNAME Usage
WS WPR Windshield Wipers
IGN 1 Ignition, Instrument Panel
AIR BAG Air Bag
MIR/LOCK Power Mirrors, Power Door Locks
DR LOCK Power Door Locks
PWR WDO Power Window Circuit Breaker
UNLOCK Power Door Lock Relay
IGN 0 PRND321 Display,
Odometer, VCM/PCM
SEO IGN Special Equipment
Option, Ignition
SEO ACCY Special Equipment Option
Accessory, Cellular Telephone
RAP #1 Retained Accessory Power Relay
RDO 1 Audio System
RAP #2 Rear Power Windows,
Sunroof, Radio

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Center Instrument Panel Fuse Block
The center instrument panel utility block is located
underneath the instrument panel, to the left of the
steering column.Relay Name Usage
SEO Special Equipment Option
HTD ST Heated Seats
SPARE 4 Not Used
VANITY Headliner Wiring
TRAILER Trailer Brake Wiring
PWR ST Power Seats
YE9 Not Used
UPF Upfitter
PARK LAMP Parking Lamps
*FRT PRK EXPT Not Used
SPARE 2 Not Used
PUDDLE LP Puddle Lamps
SL RIDE Not Used
SPARE 3 Not Used
INADV PWR Interior Lamps Feed
CTSY LP Courtesy Lamps
CEL PHONE Cellular Telephone Wiring

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Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction,
the following steps should be taken:STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO -- If after contacting a member of dealership
management, it appears your concern cannot be resolved
by the dealership without further help, contact the Cadillac
Customer Assistance Center, 24 hours a day, by calling
1-800-458-8006. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage