2002 CADILLAC ELDORADO instrument panel

4-39 Turn Signals When Towing a Trailer
When you tow a trailer, your vehicle may need a
different turn signal flasher and/or extra wiring. Check
with your dealer. The arrows on your instrument panel
will flash whenever you signal a turn or lane change.
Properly hooked up, the trailer lamps will also flash,
telling other drivers you're about to turn, change lanes
or stop.
When towing a trailer, the arrows on your instrument
panel will flash for turns even if the bulbs on the trailer
are burned out. Thus, you may think drivers behind you
are seeing your signal when they are not. It's important
to check occasionally to be sure the trailer bulbs are
still working.
Driving On Grades
Reduce speed and shift to a lower gear before you start
down a long or steep downgrade. If you don't shift
down, you might have to use your brakes so much
that they would get hot and no longer work well.
On a long uphill grade, shift down and reduce your
speed to around 45 mph (70 km/h) or less to reduce
the possibility of engine and transaxle overheating.
Parking on Hills
CAUTION:
You really should not park your vehicle, with
a trailer attached, on a hill. If something goes
wrong, your rig could start to move. People can
be injured, and both your vehicle and the trailer
can be damaged.
But if you ever have to park your rig on a hill,
here's how to do it:
1. Apply your regular brakes, but do not shift
into PARK (P).
2. Have someone place chocks behind the trailer wheels.
3. When the wheel chocks are in place, release the
regular brakes until the chocks absorb the load.
4. Reapply the regular brakes. Then shift into
PARK (P) firmly and apply your parking brake.
5. Release the regular brakes.

5-3
This light on the instrument
panel cluster will flash,
indicating that the hazard
warning flashers are on.
Pull out on the collar to turn the flashers off.
When the hazard warning flashers are on, your turn
signals won't work.

5-11
Towing Your Vehicle
Consult your dealer or a professional towing service
if you need to have your disabled vehicle towed.
See ªRoadside Assistanceº in the Index. If you
want to tow your vehicle behind another vehicle for
recreational purposes (such as behind a motorhome),
see ªRecreational Vehicle Towingº in the Index.
Engine Overheating
You will find an ENGINE COOLANT HOT, IDLE
ENGINE message or an ENGINE OVERHEATED,
STOP ENGINE message on the Driver Information
Center (DIC). You will also hear a chime. There is also
an engine temperature warning light and/or gage on the
instrument panel. See ªEngine Coolant Temperature
Warning Lightº or ªEngine Coolant Temperature Gageº
in the Index.
Overheated Engine Protection
Operating Mode
If an overheated engine condition exists and the message
ENGINE OVERHEATED, STOP ENGINE is displayed,
an overheat protection mode which alternates firing
groups of cylinders helps prevent engine damage.
In this mode, you will notice a loss in power and engine
performance. This operating mode allows your vehicle
to be driven to a safe place in an emergency; you may
drive up to 50 miles (80 km). Driving extended miles
(km) and/or towing a trailer in the overheat protection
mode should be avoided.
NOTICE:
After driving in the overheated engine protection
operating mode, to avoid engine damage, allow
the engine to cool before attempting any repair.
The engine oil will be severely degraded. Repair
the cause of coolant loss, change the oil and reset
the oil life system. See ªEngine Oilº in the Index.

6-10 Hood Release
To open the hood, do the following:
1. Pull the lever inside
the vehicle to open the
hood. It is located on
the lower left side of
the instrument panel.
2. Then go to the front of the vehicle and find the
secondary hood release, which is located under the
front edge of the grille.
3. Lift up on the release lever as you raise the hood.

6-51
Here are some cleaning tips:

Always read the instructions on the cleaner label.

Clean up stains as soon as you can
-- before they set.

Carefully scrape off any excess stain.

Use a clean cloth or sponge, and change to a
clean area often. A soft brush may be used if
stains are stubborn.

If a ring forms on fabric after spot cleaning,
clean the entire area immediately or it will set.
Cleaning Vinyl
Use warm water and a clean cloth.

Rub with a clean, damp cloth to remove dirt.
You may have to do it more than once.

Things like tar, asphalt and shoe polish will stain
if you don't get them off quickly. Use a clean
cloth and a vinyl/leather cleaner. See your dealer
for this product.
Cleaning Leather
Use a soft cloth with lukewarm water and a mild soap or
saddle soap and wipe dry with a soft cloth. Then, let the
leather dry naturally. Do not use heat to dry.

For stubborn stains, use a leather cleaner. See your
dealer for this product.

Never use oils, varnishes, solvent
-based or abrasive
cleaners, furniture polish or shoe polish on leather.

Soiled or stained leather should be cleaned
immediately. If dirt is allowed to work into the
finish, it can harm the leather.
Cleaning the Top of the Instrument Panel
Use only mild soap and water to clean the top surfaces
of the instrument panel. Sprays containing silicones or
waxes may cause annoying reflections in the windshield
and even make it difficult to see through the windshield
under certain conditions.
Cleaning Interior Plastic Components
Use only a mild soap and water solution on a soft
cloth or sponge. Commercial cleaners may affect the
surface finish.

6-58
Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears
on a plate in the front corner of the instrument panel,
on the driver's side. You can see it if you look through
the windshield from outside your vehicle. The VIN also
appears on the Vehicle Certification and Service Parts
labels and the certificates of title and registration.
Engine Identification
The 8th character in your VIN is the engine code.
This code will help you identify your engine,
specifications and replacement parts.
Service Parts Identification Label
You'll find this label on the rear wall of the trunk on
the passenger's side. It's very helpful if you ever need
to order parts. On this label is:

your VIN,

the model designation,

paint information and

a list of all production options and
special equipment.
Be sure that this label is not removed from the vehicle.

8-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction,
the following steps should be taken:STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO -- If after contacting a member of dealership
management, it appears your concern cannot be resolved
by the dealership without further help, contact the Cadillac
Customer Assistance Center, 24 hours a day, by calling
1-800-458-8006. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage