6-71
Minifuses Usage
1 Assembly Line Diagnostic Link
2 Accessory
3 Windshield Wipers
4 Not Used
5 Headlamp Low Beam Left
6 Headlamp Low Beam Right
7 Instrument Panel
8 Powertrain Control Module BatteryMinifuses Usage
9 Headlamp High Beam Right
10 Headlamp High Beam Left
11 Ignition 1
12 Fog
13 Transmission
14 Cruise Control
15 Coil Module
16 Injector Bank #2
17 Not Used
18 Not Used
19 Powertrain Control Module Ignition
20 Oxygen Sensor
21 Injector Bank #1
22 Cigar Lighter #2
23 Cigar Lighter #1
24 Daytime Running Lamps
25 Horn
26 Air Conditioner Clutch
8-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction,
the following steps should be taken:STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO -- If after contacting a member of dealership
management, it appears your concern cannot be resolved
by the dealership without further help, contact the Cadillac
Customer Assistance Center, 24 hours a day, by calling
1-800-458-8006. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
