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2-62 OnStar Services
The following services are available within OnStar
service plans. Your vehicle comes with a specific
one
-year service plan that allows use of some or
all for the following services.
Automatic Notification of Air Bag Deployment: If
an air bag deploys, a priority emergency signal is
automatically sent to the center. An advisor will
locate your vehicle's position, try to contact you
and assist you in the situation. If the center is unable
to contact you, an emergency service provider will
be contacted.
Stolen Vehicle Tracking: Call the center at
1
-888-4-ONSTAR (1-888-466-7827) to report
your vehicle stolen. The system can then attempt to
locate and track your vehicle and the advisor will
assist the proper authorities.Roadside Assistance with Location: For vehicle
breakdowns, press the OnStar button. An advisor
will contact the appropriate help.
Remote Diagnostics: If an instrument panel light
comes on, the center can perform a check of the
engine on
-board computer. An advisor can then
recommend what action needs to be taken.
OnStar MED
-NET: Med-Net can store your
personal medical history and provide it to emergency
personnel if necessary. (Requires activation and
additional fee.)
Accident Assist: An advisor can provide
step
-by-step guidance following an accident.
Remote Door Unlock: To contact the center,
call 1
-888-4-ONSTAR. You will be required to
provide your security information. An advisor will
send a command to your vehicle to unlock itself.
The advisor can delay unlocking your vehicle.
Remote Door Unlock is disabled 48 hours after the
vehicle is parked to maintain the battery charge.
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4-12
To turn the system
on or off, press the
TRACTION button
on the panel located
directly behind your
automatic transaxle
shift lever.
When you turn the system off, the Traction Control
System warning light will come on and stay on. If the
Traction Control System is limiting wheel spin when
you press the button to turn the system off, the
warning light will come on and the system will turn off
right away.
You can turn the system back on at any time by pressing
the button again. The Traction Control System warning
light should go off.Steering
Power Steering
If you lose power steering assist because the engine
stops or the system is not functioning, you can steer but
it will take much more effort.
Magnetic Speed Variable Assist Steering
This steering system provides lighter steering effort for
parking and when driving at low speeds. Steering effort
will increase at higher speeds for improved road feel.
Steering Tips
Driving on Curves
It's important to take curves at a reasonable speed.
A lot of the ªdriver lost controlº accidents mentioned on
the news happen on curves. Here's why:
Experienced driver or beginner, each of us is subject to
the same laws of physics when driving on curves. The
traction of the tires against the road surface makes it
possible for the vehicle to change its path when you turn
the front wheels. If there's no traction, inertia will keep
the vehicle going in the same direction. If you've ever
tried to steer a vehicle on wet ice, you'll understand this.
Page 367 of 368
8-11
REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
REPORTING SAFETY DEFECTS TO
GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify us.
Please call us at 1
-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, please call us at 1
-800-263-3777 (English)
or 1
-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7