
121 OnStar - Telematics
Roadside assistance**There’s nothing worse than being stranded
on the road with car trouble. No matter what
the problem is (flat tire, out of gas, or engine
trouble), just call OnStar. We will contact the
help you need to get you quickly back on the
road.Stolen vehicle trackingOnStar doesn’t just protect you, it protects
your Saab, too. If your vehicle is ever stolen,
just contact OnStar by calling
1-888-4-ONSTAR. We will put you in touch
with the authorities and aid them in locating
your Saab. Ask your insurance carrier about
possible premium discounts.Accident Assist™Accident Assist™ provides step-by-step
guidance about what to do in case of an
accident. Working with leading insurance
companies we have developed a ”best
practices” list to assist you through most
accident situations. OnStar Accident
Assist™ can make the process of complet-
ing a police report and/or insurance claim
less stressful.
OnStar Med-Net***OnStar MED-NET securely stores your per-
sonal medical information (e.g., physician’s
name, emergency contacts, medications,
chronic conditions) and, in an emergency,
can quickly send it to a medical facility. This
important information can help assist with
diagnosis and treatment. **There will be no charge for Roadside Assistance as
long as your vehicle is under warranty.
***Requires activation and additional fee.Hands-free communicationTalking to an OnStar Advisor is easy and
hands-free. Simply press the OnStar but-
ton, and a small microphone picks up your
voice while the OnStar Advisor talks to you
through your stereo speakers. You can
even adjust the volume to your liking with
the steering wheel controls or the radio
volume knob. Your hands remain on the
steering wheel, while your eyes remain on
the road.Being safe on the road is important, but
there’s more to life than security. There’s liv-
ing. That’s why we have created the OnStar
Premium Plan. It gives you not only the
important protections of the Safety and
Security Plan, but also a whole range of ser-
vices which truly change driving from a
chore to a luxury. All new Saab models
come with a full year of the OnStar Premium
Service Plan.* * New retail deliveries only.
The OnStar Premium
Plan *Route supportWith OnStar Route Support, an Advisor can
help you find your way, no matter how far off
course you are. You can get exact street
directions, or guidance to nearby gas sta-
tions, restaurants, hotels or ATMs.Ride AssistIf you need a lift, anytime of the day or night,
just call OnStar. We’ll contact transportation
and send it right to you.Information and Convenience ser-
vicesOur Advisors have access to over five mil-
lion service listings including hotels, restau-
rants, gas stations, dealerships, hospitals,
ATMs and airports — more than 250 service
categories in all. Our Advisors can even
assist you with hotel and restaurant reser-
vations.*All Saab models come with a full year of Premium Ser-
vice. New retail deliveries only.
ProCarManuals.com

122 OnStar - TelematicsConcierge servicesFrom the simple to the extraordinary,
OnStar Concierge is always ready to help.
Whether it’s tickets to that ”hard-to-get”
play, or even complete planning of your next
vacation, OnStar Concierge can make all
the arrangements you need — at home or
on the road. There is no additional cost to
you for the efforts of the OnStar Concierge.
You will not pay more than retail value for
goods and services, or current market value
for tickets, specialty items or unique ser-
vices. For your convenience, we will bill your
credit card for any purchases and/or ship-
ping you authorize.
Additional ServicesPersonal CallingAs an OnStar Safety and Security Plan or
Premium Plan subscriber, you have access
to OnStar Personal Calling. OnStar Per-
sonal Calling provides you with a nation-
wide wireless phone service in your Saab
that you can activate simply by pressing a
button and using your voice. You can use
Personal Calling in your Saab to place or to
receive calls. The voice-activated system
will dial the number. Your party will answer
through your stereo speakers.
With OnStar Personal Calling, you can
enjoy the simplicity of a one-touch wireless
connection. Whether you are placing or
receiving a call, once you press the button,
you never have to take your hands off the
wheel or your eyes off the road. The ease of
the hands-free communication service
allows you to enjoy an even greater level of
safety, security and convenience while driv-
ing.
This new service is not yet available in all
areas. Complete availability in the U.S. is
anticipated in the first quarter of 2001*. For
system limitations and details, call OnStar
at 1-800-ONSTAR-7.* Availability in Canada was undetermined at time of
publication. Please contact your local dealer in Canada.
Signing Up for Personal CallingAs an OnStar subscriber, the Personal Call-
ing capability is already built into your
Saab’s OnStar hardware. In order to use
this service, an OnStar Advisor must set up
your cellular account. You must also pro-
vide a credit card in order to establish your
prepaid cellular account. Usage charges
will be deducted from this prepaid account
of ”units.” Units are easily replenished using
the credit card on file at OnStar. Once you
sign up for OnStar Personal Calling, you will
be given your own personal phone number
that others can use to call into your Saab. To sign up for Personal Calling,
simply Press the OnStar button in your Saab.
Inform the Advisor that you would like to
sign up for Personal Calling.
The Advisor will set up your account.
You will need to provide account and
credit card information.
ProCarManuals.com

125 OnStar - Telematics
Contact OnStar
You will need your OnStar Personal Identi-
fication Number (PIN) to authorize the
charge to your credit card on file.
If you are not in your Saab, you may call an
OnStar Advisor at 1-888-4-ONSTAR
(1-888-466-7827) to request unit replenish-
ment.
Security/Locking your SystemYou can set up a four-digit Personal Secu-
rity Code to ensure that unauthorized
people do not use the calling capability of
your system. With security set to ON, the
system will not allow any personal calls. You
must turn security OFF before calls can be
made.
Volume ControlIf your Saab is equipped with steering wheel
controls, the volume of the audio portion of
Personal Calling is controlled with your
steering wheel volume control. In vehicles
without steering wheel controls, and in
some other vehicles, you can control the
volume with the radio volume knob. 1Press the
OnStar DOT
buttonOnStar will respond
”Ready”
2 Say ”Units” OnStar will respond
”Verify or Add”
3 Say ”Add” You will be connected to
OnStar for replenish-
ment
1 Press the OnStar
DOT buttonOnStar will
respond ”Ready”
2 Say ”Security” OnStar will
respond ”Enter
Four-Digit Security
Code”
3 Say the 1st Digit OnStar will repeat
the digit
4 Say the 2nd Digit OnStar will repeat
the digit
5 Say the 3rd Digit OnStar will repeat
the digit
6 Say the 4th Digit OnStar reply
”Security (code # #
# #) is now
ON/OFF”
ProCarManuals.com

127 OnStar - Telematics
News HeadlinesThe OnStar Virtual Advisor will provide cur-
rent headlines for many different catego-
ries, including:
International News Headlines
National News Headlines
Technology Headlines
Business Headlines
Sports Headlines
Entertainment HeadlinesE-mail ReaderThe OnStar Virtual Advisor allows you to lis-
ten, and soon respond, to your e-mails any
time you want. E-mail availability is based
on the address(es) you provide to OnStar.
Every Virtual Advisor enrollee will receive
an E-mail account.
OnStar Subscriber
Website(Expected availability Fourth Quarter 2000)
As an OnStar subscriber, you have access
to the OnStar Subscriber Website. The Sub-
scriber Website will provide you with impor-
tant facts about your OnStar subscription
and allow you to customize your Virtual
Advisor Mobile Profile. All this allows you to
access up-to-the-minute information that
can make your driving experience safer and
more enjoyable.
The Subscriber Website was designed to
provide you with easy access to personal-
ized information, learn more about OnStar,
update your account information, plan your
travel, receive weather information and
interact with OnStar.
You can also act like an OnStar Advisor and
pinpoint your Saab. To access the Sub-
scriber Website, simply go to
www.onstar.com, and then click on the
OnStar Subscriber link. The OnStar Sub-
scriber Website is a secured site that is
password protected. You will be required to
provide your OnStar account number and
personal identification number (PIN). If you
do not know your account number or PIN,
contact OnStar at 1-888-4-ONSTAR. For
security reasons, your PIN will be mailed to
your address on record.
LimitationsNotwithstanding anything contained herein,
OnStar's nonperformance hereunder shall
be excused if caused by act or omission of
a cellular carrier or a third-party service pro-
vider, equipment failure, acts of god, strikes,
equipment or facility shortage, or other
causes beyond OnStar’s reasonable con-
trol. In addition, the liability of OnStar, if any,
for any mistake, omission, interruption,
delay, error, defect or other failure in the ser-
vice furnished, or in the equipment used in
furnishing service, shall in no event exceed
the amount of OnStar’s charges to sub-
scriber for said service during the period so
affected, provided that no liability shall
result for outages of 24 hours or less.
This manual includes the latest information
at the time it was printed. We reserve the
right to make changes in the products and
services without prior notification.
In order to provide you with excellent ser-
vice, any call to the OnStar Center may be
monitored or recorded.
All features may not be available on all mod-
els. Please consult your dealer for details.
ProCarManuals.com

132 Interior equipment, trunkManually adjustable front seats with
”Easy Entry” function, Coupé and
Convertible versions Manual seats have a feature called ”Easy
Entry”, which facilitates movement to and
from the rear seat. Activate ”Easy Entry” as follows:
1 Raise the release lever and hold it in its
uppermost position until the backrest is
tipped forward.
2 Slide the seat forward. The whole seat is
now shifted to its forward position.
Resetting:
1 Slide the seat back to the desired
position.
2 Fold the backrest to the upright position.
Lock the front to rear seat adjustment.
After resetting you should ensure that the
backrest and seat are properly secured.
WARNING
Always check that the catch engages
properly after the backrest is raised.
Check also that the seat’s lateral
adjuster is properly secured by trying
to shift the seat. Both the backrest and
the whole seat must be locked in
place; otherwise you are at risk of
injury during braking or in a collision
especially if a rear-facing child seat is
fitted behind the backrest..
IB805
Manually adjusted front seat, Coupé and
Conver tible versions 1 Release lever, tipping backrest forward
2 Activation of the ”Easy Entry” feature when
the backrest is tipped forward
ProCarManuals.com

148 Interior equipment, trunkTie downsFour tie downs for securing the load are
fitted inside the trunk. Place the load as far
in as possible.Trunk lightingTo the left in the trunk is a light which goes
on and off when the trunk lid is opened and
closed.
The lighting can also be turned on and off
using the button on the light housing. If the
trunk lid is left open, the lighting will go off
after 20 minutes to prevent the battery from
being drained.
WARNING
Load opening:
Always secure a load properly. You can,
for example, use the hip strap in the
center rear safety belt. This will reduce
the risk of having the load thrown about
during a collision and causing personal
injury.
Trunk:
Lay heavy suitcases flat on the floor.
Then place smaller and lighter items of
luggage on top.
Always secure heavy, bulky loads to the
four tie downs in the trunk. This will
reduce risk of having them thrown about
during heavy braking or during a collision
and causing personal injury. When the
backrest is lowered, narrow objects can
also be thrown around and cause injury.
You should thus secure them well.
To retain the car’s safe normal handling
characteristics, you must be careful not to
exceed its maximum load capacity, (see
page 244).
The tail pipe of the exhaust system can
become very hot during driving. Bear this
in mind when loading and unloading the
car so that children, for example, do not
burn themselves.
WARNING
Never place any objects on top of the
rear parcel shelf. In the event of a col-
lision, unsecured cargo may present a
safety hazard and cause personal
injuries to vehicle occupants.
Do not obstruct outward vision or the
ability to exit the vehicle when loading
the vehicle.
When the rear seat backrest is placed
upright after having been folded for-
ward, ensure that all rear safety belts
are accessible and properly routed.
Make sure that tire pressures are
properly adjusted in accordance with
altered vehicle weight (refer to tire
pressures in the Specifications sec-
tion of this manual).
IB854
ProCarManuals.com

150 Interior equipment, trunkManually opening the
fuel filler door Coupé and 5-door models If the fuel filler door (which is controlled by
the central locking system) does not unlock,
proceed as follows.
Check fuse 25. If it is blown or its replace-
ment blows, you can release the lock motor
from the door as follows:
1 Use a sharp knife to release the pre-cut
rectangle on the right in the upholstery in
the trunk so that you can access the two
retaining screws that secure the lock
motor to the fuel filler door.
2 Unscrew the retaining screws some-
what and back them out through the
screw holes, whereupon the lock motor
will be released from the door.
Have an authorized Saab dealer investigate
the problem.
Manually opening the fuel filler door, Con-
vertible, see page 58.
IB860
1 Cutout outline in the upholstery of the trunk
2 Undo the retaining screws of the lock motor
3 Remove the screws through the screw
holes
ProCarManuals.com

180 Starting and driving
Trailer weightMaximum recommended trailer weights for
different gradients, for best comfort and
driveability for manual and automatic cars,
are shown in the drawing.
Make sure you are familiar with the law
regarding speed limits for towing, maxi-
mum trailer weights, trailer-braking
requirements, and also any special
driving-license provisions
(see also page 246).
The specified trailer weights and gradients
assume you are operating in hilly terrain and
therefore apply only to short trips.
NOTESaab 9-3 Viggen cannot be equipped
with a trailer hitch because of the design
of the body and chassis.
WARNING
When towing a trailer, do not attempt to
negotiate a hill having a gradient in
excess of 15%. The weight distribution
over the front wheels of the car will be
insufficient to prevent wheelspin, making
further progress impossible.
In addition, the parking brake may not
always be able to hold the car and trailer
securely, with the result that the wheels
can start to slide downhill.
IB1691
Maximum recommended caravan weights
for different gradients
IB1270
ProCarManuals.com