2001 MERCEDES-BENZ E320 Phone

185 Tele Aid
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Client Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp in the respective button f lashes until
the call is concluded. Calls can only be terminated by a
Response Center or Client Assistance Center
representative except Roadside Assistance and
Information calls, which can also be terminated by
pressing ìbutton on the multifunction steering
wheel.When a Tele Aid call has been initiated, the audio
system or the COMAND system audio (only vehicles
with COMAND) is muted and the selected mode (radio,
tape or CD) pauses. The optional cellular phone (if
installed) switches off. If you must use this phone, the
vehicle must be parked. Disconnect the coiled cord and
place the call. The navigation system (if engaged) will
continue to run. The display in the instrument cluster is
available for use and spoken commands are only
available by pressing the RPT button on the COMAND
unit. A pop-up window will appear in the COMAND
display to indicate that a Tele Aid call is in progress.

186 Tele Aid
Technical
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Remote door unlock
In t he c ase you have your vehicle locked unintentionally
(e.g. key inside vehicle), and the reserve key is not
handy, contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and press trunk lock for
minimum of 20 seconds until the “SOS” button is
flashing. The message “EMERGENCY CALL –CALL
CONNECTED” appears in the multifunction display.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.Notes:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the multifunction display to indicate receipt of the
door unlock command.
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact with the
vehicle occupants.
If the trunk lock was pressed for more than 20 seconds
before door unlock authorization was received by the
Response Center, you must wait 15 minutes before
pressing trunck lock again.

260 Engine compartment
Technical
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Checking engine oil level
E 320 shown
1Oil dipstick
2Oil filler cap
To check the engine oil level, park vehicle on level
ground, with engine at normal operational temperature.
Check engine oil level approximately 5 minutes after
stopping the engine, allowing for the oil to return to the
oil pan.The engine oil level can be checked by either the oil
dipstick or via the multifunction display in the
instrum ent clu ster.
Wipe oil dipstick clean prior to checking the engine oil
level. Fully insert dipstick in tube, and remove after
three seconds to obtain accurate reading.
The oil level must be between the lower
mark (min) and the upper mark (max)
on the oil dipstick.
Fill qu antity b etween u pper a nd l ower dipstick m arking
level is approximately 2.1 US qt (2.0 l).
Do not overfill the engine.
Excessive oil must be drained or siphoned. It could
cause damage to engine and catalytic converter not
covered by the Mercedes-Benz Limited Warranty.
See malfunction and warning messages on page 250 if
an engine oil level display appears on the multifunction
display when the engine is running.
Note:
See page 117 for engine oil level indicator.
2
1

326 Index
Technical
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
Index
AABS (Antilock brake system) ....................................... 217
Malfunction indicator lamp .....................................237
ABS-SYSTEM -
malfunction and warning messages ......................242
Adjusting steering wheel ................................................ 81
Air conditioner refrigerant ...........................................320
Air distribution .............................................................. 130
Air volume ...................................................................... 130
Airbag deactivation system ............................................ 67
AIRBAG OFF indicator lamp ........................................238
Airbags .............................................................................. 70
Alarm system ............................................................. 43, 45
Anticorrosion/antifreeze .................... 210, 262, 319, 322
Antilock brake system (ABS) ....................................... 217
Malfunction indicator lamp .....................................237
Antitheft alarm system ................................................... 43
Aquaplaning ...................................................................207
Armrest, rear bench ...................................................... 162
Ashtrays .......................................................................... 166
Center console ........................................................... 166
Rear doors .................................................................. 167Aud io system
Anti-theft system ....................................................... 137
Button and soft key operation ................................. 138
Cassette mode ............................................................143
CD changer .................................................................148
CD mode ..................................................................... 147
Operating and display elements ............................. 136
Operating safety ........................................................ 135
Operation – audio and telephone ........................... 135
Radio mode ................................................................ 141
Telephone operation ................................................. 151
Audio systems ...................................................................97
Cassette player ............................................................99
CD player ......................................................................98
Radio .............................................................................97
Automatic central locking ..............................................38
Automatic climate control ............................................126
Activated charcoal filter ........................................... 132
Air distribution .......................................................... 130
Air recirculation ........................................................ 131
Air volume .................................................................. 130
Basic setting ...............................................................129
Defogging windows ...................................................129
Defrosting ...................................................................129
Display and controls .................................................128
Dust filter ................................................................... 131

327 Index
Technical
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex Economy ..................................................................... 129
Front center console
compartment ventilation .................................... 133
Rear passenger compartment
adjustable air outlet ............................................. 134
Rear window defroster ............................................. 130
Residual engine heat utilization (REST) ............... 132
Special settings ......................................................... 129
Automatic transmission ............................................... 193
Emergency operation ............................................... 201
Fluid level ................................................................... 261
Program mode selector switch ...............................200
Selector lever position .............................................. 196
Transmission selector lever,
manually unlocking .............................................284
BBabySmart
TM airbag deactivation system ..................... 67
Self-test ......................................................................... 67
BAS (Brake assist system) ............................................ 215
Malfunction indicator lamp .....................................237
Battery .............................................................................277
Battery recycling .......................................................278
BATTERY / ALTERNATOR -
malfunction and warning messages ...................... 241Block heater .................................................................... 210
BRAKE ASSIST -
malfunction and warning messages ..................... 242
Brake assist system (BAS) ............................................ 215
Malfunction indicator lamp .................................... 237
Brake fluid ..................................................................... 320
BRAKE FLUID - malfunction and
warning messages ................................................... 243
BRAKE LINING WEAR -
malfunction and warning messages ..................... 243
Brake pad wear .............................................................. 243
Brake warning lamp ..................................................... 235
Brake fluid low ......................................................... 235
Brakes .................................................... 204, 215, 217, 220
CCapacities
Fuels, coolants, lubricants etc. ............................... 318
Cargo tie-down hooks .................................................... 169
Catalytic converter ......................................................... 188
Cellular telephone ..........................................................170
Center console .................................................................. 20
Central locking switch .................................................... 37
Central locking system .................................................... 29
Automatic central locking .........................................38

328 Index
Technical
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
Choosing global or selective mode ........................... 32
Electronic main key .................................................... 25
Electronic reserve key ................................................ 26
Locking and unlocking .............................................. 31
Mechanical keys .......................................................... 34
Remote control ............................................................ 25
Summer opening/convenience feature ................... 33
CHECK ENGINE malfunction indicator lamp ............234
Check regularly and before a long trip ...................... 231
Checking engine oil level
Via engine oil level indicator ...................................117
Via oil dipstick ...........................................................260
Child restraint ..................................................... 60, 67, 78
Cleaning and care of the vehicle .................................300
Clock, setting ................................................................... 111
Coin holder in glove box lid ......................................... 163
COMAND, radio and telephone ....................................176
Combination switch ...................................................... 122
Consumer information ..................................................324
Control and operation of radio transmitters ..............176
COOLANT (coolant level) -
malfunction and warning messages ......................245
Coolant level ................................................................... 261
Adding coolant ..........................................................262
Checking .................................................................... 261COOLANT TEMP. -
malfunction and warning messages ..................... 246
Coolant temperature gauge ............................................ 90
Coolants .......................................................................... 322
Anticorrosion/antifreeze quantity ........................ 323
Cruise control ................................................................. 212
Cup holder
In center console ....................................................... 165
In glove box lid .......................................................... 163
In rear bench armrest ............................................... 162
DDaytime running lamps ................................................120
Deep water
Driving instructions ................................................. 211
DISPLAY DEFECTIVE (engine control unit) -
malfunction and warning messages ..................... 240
DISPLAY DEFECTIVE (several systems) -
malfunction and warning messages ..................... 240
Display illumination ........................................................ 89
Doors .................................................................................. 35
Drinking and driving .................................................... 203
Drive sensibly - Save Fuel ............................................ 203
Driving instructions ..................................................... 203
Driving off ...................................................................... 205

332 Index
Technical
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
MMaintenance ................................................................... 177
Malfunction and indicator lamp
in the center console ................................................238
Malfunction and indicator lamps
in the instrument cluster .........................................234
Malfunction and warning messages ...........................239
ABS-SYSTEM .............................................................242
BATTERY / ALTERNATOR ....................................... 241
BRAKE ASSIST ..........................................................242
BRAKE FLUID ............................................................243
BRAKE LINING WEAR .............................................243
COOLANT (coolant level) .........................................245
COOLANT TEMP. .......................................................246
DISPLAY DEFECTIVE (engine control unit) .........240
DISPLAY DEFECTIVE (several systems) ...............240
ELEC. STABIL. PROG. ...............................................252
ENGINE FAN ..............................................................244
ENGINE OIL LEVEL ..................................................250
LIGHT SENSOR .........................................................248
LIGHTING SYSTEM ...................................................247
PARKING BRAKE ......................................................244
REMOVE KEY ............................................................248
STEERING GEAR OIL ...............................................249
TELE AID ....................................................................249WASHER FLUID ......................................................... 251
Malfunction message memory ....................................108
Manual release for fuel filler flap .............................. 296
Mechanical keys ............................................................... 34
Memory ................................................................ 49, 81, 84
Recalling ....................................................................... 50
Storing ........................................................................... 49
Mirror, exterior, adjusting ..............................................83
Mirror, exterior, rear view ..............................................83
Mirror, inside, rear view ................................................. 82
Multicontour seat ............................................................. 54
Multifunction display ...................................................... 92
Audio systems ..............................................................97
Engine oil level indicator ...........................................96
FSS (Flexible service system) ................................... 96
Individual settings .................................................... 110
Malfunction message memory ............................... 108
Navigation system .....................................................105
Telephone ...................................................................100
Trip and main odometer ............................................ 96
Trip computer ............................................................106
Vehicle speed ............................................................... 96
Multifunction steering wheel .........................................92
Setting the audio volume ......................................... 113

335 Index
Technical
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex STEERING GEAR OIL - malfunction and warning
messages ....................................................................249
Steering lock ................................................................... 190
Steering wheel adjustment ............................................ 81
Storage compartments
Above ashtray in center console ............................ 164
Glove box .................................................................... 163
In center console ....................................................... 164
Stowing things in the vehicle ......................................254
Sun visors ....................................................................... 161
Supplemental restraint system (SRS) ........................... 68
Indicator lamp ...........................................................236
SRS malfunction ......................................................... 70
TTachometer ....................................................................... 91
Technical data ................................................................ 312
Electrical system ....................................................... 316
Main Dimensions ...................................................... 317
Rims and Tires .......................................................... 313
Weights ....................................................................... 316
Tele Aid ........................................................................... 178
Information ................................................................ 183
Initiating an emergency call manually ................. 181Roadside Assistance ................................................. 182
TELE AID - malfunction and
warning messages ................................................... 249
Telephone ........................................................................100
General notes ............................................................. 176
Incoming call ............................................................. 104
Redialing ....................................................................102
Telephone book ......................................................... 100
Telephones and two-way radios ................................... 176
The first 1 000 miles (1 500 km) ................................177
Tires ................................................................................ 206
Driving instructions ................................................ 206
Rims and tires ........................................................... 313
Rotating wheels ........................................................ 267
Tire inflation pressure ............................................. 276
Tire replacement ...................................................... 266
Tire speed rating ...................................................... 208
Tire traction .............................................................. 207
Winter driving instructions .................................... 209
Tow-away alarm ................................................................45
Towing the vehicle ........................................................ 282
Transmission selector lever,
manually unlokking ................................................ 284
Traveling abroad ............................................................ 211
Trip computer .................................................................106
Trip odometer ................................................................... 91