2001 MERCEDES-BENZ E320 service

Our company and staff congratulate you on the purchase of your new Mercedes-Benz.
Your selection of our prod uct is a de monstration of you r tru st in our company na me. Fu rt her, it exemplif ies you r desire
to own an automobile that will be as easy as possible to operate and provide years of service.
Your Mercedes-Benz represents the efforts of many skilled engineers and craftsmen. To ensure your pleasure of
ownership, and for your safety and that of your passengers, we ask you to make a small investment of your time:
•Please read this manual carefully before putting it aside. Then return it to your vehicle where it will be handy for
your reference.
•Please abide by the recommendations contained in this manual. They are designed to acquaint you with the
operation of your Mercedes-Benz.
•Please abide by the warnings and cautions contained in this manual. They are designed to help improve the safety
of the vehicle operator and occupants.
We extend our best wishes for many miles of safe, pleasurable driving.
DaimlerChrysler AG

2 Contents
Audio systems .................................. 97
Radio .............................................. 97
CD player ....................................... 98
Cassette player ............................. 99
Telephone ........................................ 100
Telephone book .......................... 100
Redialing ..................................... 102
Incoming call .............................. 104
Navigation system .......................... 105
Trip computer ................................. 106
Malfunction message
memory ...................................... 108
Individual settings ..........................110
Setting the audio volume ...............113
Flexible service system
(FSS) .............................................114
Engine oil level indicator ...............117
Engine oil consumption .................118
Exterior lamp switch ......................119
Night security illumination ......... 120
Headlamp cleaning system .......... 121
Combination switch ...................... 122
Hazard warning flasher
switch .......................................... 125Automatic climate control ............ 126
Display and controls ................. 128
Basic setting ............................... 129
Special settings .......................... 129
Defogging windows ................... 129
Defrosting ................................... 129
Rear window defroster ...............130
Air distribution ...........................130
Air volume ...................................130
Air recirculation ......................... 131
Dust filter .....................................131
Activated charcoal filter ............132
Residual engine
heat utilization ............................132
Front center console
compartment ventilation ...........133
Rear passenger compartment
adjustable air outlet ...................134
Audio and telephone,
operation .....................................135
Power windows ...............................154
Sliding / pop-up roof ......................156
Interior lighting ..............................159Entrance lamps, exit lamps
in doors ....................................... 159
Rear window sunshade ................. 160
Sun visors ....................................... 161
Illuminated vanity mirrors ........... 161
Interior ............................................ 162
Armrest, rear bench ...................... 162
Cup holder in
rear bench armrest ................... 162
Glove box ......................................... 163
Cup holder and coin holder
in glove box lid ........................... 163
Storage compartment above
ashtray in center console ........ 164
Storage compartments
in center console ....................... 164
Cup holder in center console ....... 165
Ashtrays .......................................... 166
Lighter ............................................. 168
Cargo tie-down hooks .................... 169
Parcel net in
front passenger footwell .......... 169
Cellular telephone ......................... 170

5 Contents
Vehicle careCleaning and care
of the vehicle .............................300
Power washer ..............................301
Tar stains .....................................301
Paintwork, painted body
components ................................. 301
Engine cleaning ..........................302
Vehicle washing .........................302
Ornamental moldings ................302
Headlamps, taillamps,
turn signal lenses ......................302
Cleaning the parktronic
system sensors ...........................303
Window cleaning /
glass sunroof ...............................303
Wiper blades ...............................303
Light alloy wheels ......................304
Instrument cluster .....................304
Steering wheel and
gear selector lever ......................304
Cup holder ...................................304
Seat belts .....................................304Headliner and shelf
below rear window .................... 304
Upholstery .................................. 305
Hard plastic trim items ............. 305
Plastic and rubber parts ........... 305
Technical dataSpare parts service ....................... 308
Warranty coverage ........................ 308
Identification labels ...................... 309
Layout of poly-V-belt drive ............ 311
Technical data .................................312
Fuels, coolants, lubricants
etc. - capacities ..........................318
Engine oils ...................................... 320
Engine oil additives ...................... 320
Air conditioner refrigerant .......... 320
Brake fluid ...................................... 320
Premium unleaded gasoline ........ 321
Fuel requirements ........................ 321
Gasoline additives ......................... 322
Coolants .......................................... 322
Consumer information ................. 324
IndexIndex ................................................326

8 Introduction
Operator’s manual
This Operator’s Manual contains a great deal of useful information. We urge you to read it carefully and familiarize
yourself with the vehicle before driving.
For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings
contained in this manual. Ignoring them could result in damage to the vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the equipment described in this manual. Therefore, you may find explanations
for optional equipment not installed in your vehicle. If you have any questions about the operation of any equipment,
your authorized Mercedes-Benz Center will be glad to demonstrate the proper procedures.
Service and warranty information
The Service and Warranty Information Booklet contains detailed information about the warranties covering your
Mercedes-Benz, including:
•New Car Limited Warranty,
•Emission System Warranty,
•Emission Performance Warranty,
•California, Massachusetts, and Vermont Emission Control System Warranty
(California, Massachusetts, and Vermont only),
•State Warranty Enforcement Laws (Lemon Laws).

9 IntroductionImportant notice for California retail buyers of Mercedes-Benz automobiles
Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price, if
Mercedes-Benz USA, LLC or its authorized Mercedes-Benz Center fails to conform the vehicle to its express warranties
after a reasonable number of repair attempts during the period of one year or 12 000 miles from original delivery of
the vehicle. A reasonable number of repair attempts is presumed for a retail buyer (1) if the vehicle is out of service by
reason of repair of substantial nonconformities for a cumulative total of more than 30 calendar days or (2) the same
substantial non-conformity has been subject to repair four or more times and you have at least once directly
notifi ed us in w ri ting of the need to repair th e non-c onform ity and have gi ven us an opportunity to perform t he
repair ourselves. Notifications should be sent to the nearest Mercedes-Benz Regional Office listed in the
Service and Warranty Information Booklet.
Maintenance
The Service Booklet describes all the necessary maintenance work which should be performed at regular intervals.
Always have the Service Booklet with you when you take the vehicle to your authorized Mercedes-Benz Center for
service. The service advisor will record each service in the booklet for you.

10 Introduction
Roadside assistance
The Mercedes-Benz Roadside Assistance Program provides factory trained technical help in the event of a breakdown.
Calls to the toll-free Roadside Assistance number:
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Client Assistance Representatives 24 hours a day, 365 days a year.
For additional information refer to the Mercedes-Benz Roadside Assistance Program brochure in your glove box.
Change of address or ownership
If you change your address, be sure to send in the “Change of Address Notice” found in the Service and Warranty
Information Booklet, or simply call the Mercedes-Benz Client Assistance Center (in the USA) at
1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100. It is in your own interest that we can
contact you should the need arise.
If you sell your Mercedes, please leave all literature with the vehicle to make it available to the next operator.
If you bought this vehicle used, be sure to send in the “Notice of Purchase of Used Car” found in the Service and
Warranty Information Booklet, or call the Mercedes-Benz Client Assistance Center (in the USA) at
1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100.

11 IntroductionOperating your vehicle outside the USA or Canada
If you plan to operate your vehicle in foreign countries, please be aware that:
•Service facilities or replacement parts may not be readily available,
•unleaded gasoline for vehicles with catalytic converters may not be available; the use of leaded fuels will damage
the catalysts,
•gasoline may have a considerably lower octane rating, and improper fuel can cause engine damage.
Certain Mercedes-Benz models are available for delivery in Europe under our European Delivery Program. For details,
consult your authorized Mercedes-Benz Center or write to:
In the USA: In Canada:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350Mercedes-Benz Canada, Inc.
European Delivery Department
849 Eglinton Avenue East
Toronto, Ontario M4G 2L5

12 Introduction
We continuously strive to improve our product, and ask for your understanding that we reserve the right to make
changes in design and equipment. Therefore, information, illustrations and descriptions in this Operator’s Manual
might differ from your vehicle.
O ptiona l e quipment is al so d esc ribed in th is manua l, inclu ding opera ting instru ctions wh erever necessa ry. Sinc e th ey
are special-order items, the descriptions and illustrations herein may vary slightly from the actual equipment of your
vehicle.
If there are any equipment details that are not shown or described in this Operator’s Manual, your authorized
Mercedes-Benz Center will be glad to inform you of correct care and operating procedures.
The Operator’s Manual and Service Booklet are important documents and should be kept with the vehicle.