2001 LINCOLN CONTINENTAL maintenance

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against covered repair costs after your Bumper to Bumper
Warranty expires
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Relationship Center.
Customer assistance
205

replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Customer assistance
208

Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
Customer assistance
209

A
Accessory delay ..........................66
Air bag supplemental
restraint system ..................97, 101
and child safety seats ..............99
description ........................97, 101
disposal ....................................104
driver air bag ....................99, 102
indicator light .............9, 101, 103
operation ...........................99, 102
passenger air bag .............99, 102
side air bag ..............................101
Air cleaner filter .......................200
Air conditioning ..........................27
automatic temperature
control system ..........................27
Air filter, cabin ..........................167
Air suspension ...........................120
description ..............................120
Antifreeze
(see Engine coolant) ................157
Anti-lock brake system
(see Brakes) ......................116±117
Anti-theft system ........................69
arming the system ....................70
disarming a triggered system ..71
Audio system (see Radio) .........34
Automatic transaxle .................121
driving with .............................123
fluid, adding ............................163
fluid, checking ........................163
fluid, refill capacities ..............200
fluid, specification ..................202
Axle
lubricant specifications ..........201B
Battery .......................................165
acid, treating emergencies .....165
charging system
warning light .............................11
jumping a disabled battery ....144
maintenance-free ....................165
replacement, specifications ...200
servicing ..................................165
Belt minder .................................93
Brakes ........................................116
anti-lock ...........................116±117
anti-lock brake system
(ABS) warning light .........10, 117
brake warning light ..................10
fluid, checking and adding ....156
fluid, refill capacities ..............200
fluid, specifications .........201±202
lubricant specifications ..201±202
shift interlock ..........................121
Break-in period .............................3
C
Capacities for refilling fluids ....200
CD changer .................................44
Certification Label ....................203
Child safety restraints ..............104
child safety belts ....................104
Child safety seats ......................105
attaching with tether straps ..109
in front seat ............................107
in rear seat ..............................107
Cleaning your vehicle ...............194
engine compartment ..............197
exterior ............................195±196
exterior lamps .........................196
instrument cluster lens ..........198
Index
218

Heating ........................................27
HomeLink universal
transceiver (see Garage door
opener) ..................................57±60
Hood ..........................................151
I
Ignition .................................49, 202
Infant seats
(see Safety seats) .....................105
Inspection/maintenance (I/M)
testing ........................................185
Instrument panel
cleaning ...................................198
cluster ..................................8, 198
lighting up panel and interior .26
location of components ..............8
J
Jack ............................................140
positioning ...............................140
storage .....................................140
Jump-starting your vehicle ......144
K
Keyless entry system .................76
autolock .....................................78
keypad .......................................76
programming entry code .........77
Keys .................................49, 79±81
key in ignition chime ...............12
positions of the ignition ...........49L
Lamps
autolamp system .......................26
bulb replacement
specifications chart ................191
cargo lamps ...............................26
daytime running light ...............25
headlamps .................................25
headlamps, flash to pass ..........26
instrument panel, dimming .....26
interior lamps ...................56, 191
replacing bulbs .......186, 188±191
Lane change indicator
(see Turn signal) ........................49
Lights, warning and indicator ......8
air bag ..........................................9
anti-lock brakes (ABS) ....10, 117
brake ..........................................10
charging system ........................11
high beam .................................10
oil pressure ...............................11
safety belt ...................................9
service engine soon ....................8
traction control active ..............11
turn signal indicator .................10
Load limits .................................126
GAWR ......................................126
GVWR ......................................126
trailer towing ..........................126
Locks
autolock .....................................78
childproof ..................................67
doors ..........................................64
Lubricant specifications ...201±202
Lug nuts, anti-theft ...................143
Lumbar support, seats ...............86
Index
221

Item Information
Required fuel Unleaded fuel only - 91 octane
Fuel tank capacity 75.7L (20.0 gallons)
Engine oil capacity (includes filter
change)5.7L (6.0 quarts). Use Motorcraft
SAE 5W-20 Super Premium Motor
Oil, Ford specification
WSS-M2C153-H.
Automatic transaxle fluid capacity
113.0L (13.7 quarts). Use
Motorcraft MercontV ATF.
Tire size and pressure Refer to the Certification Label
inside of driver's door.
Hood release Pull handle under the left side of
the instrument panel.
Coolant capacity
215.0L (15.8 quarts)
Power steering fluid capacity Fill to line on reservoir. Use
Motorcraft MERCONtAT F.
Windshield washer fluid 3.4L (3.6 quarts). Use Ultra-Clear
Windshield Washer Concentrate.
1Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONtand MERCONtV are not interchangeable. DO NOT
mix MERCONtand MERCONtV. Refer to your scheduled maintenance
guide to determine the correct service interval.
2Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
Filling station information
224