
GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle up to 56.3 kms (35 miles) from the
point of pickup (this can include to the nearest Ford dealership, or
your selling dealer if within the specified distance.) One tow per
disablement. Even non-warranty related tows, like accidents or getting
stuck in the mud or snow, are covered (some exclusions apply, such
as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1±800±241±3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1±800±241±3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
132

3. Turn the wrench in a counterclockwise direction to remove the lug
nut.
To install the anti-theft lug nut:
1. Insert the key over the locking lug nut.
2. Place the lug nut wrench over the lug nut key and apply pressure on
the key with the wrench.
3. Install the lug nut.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Do not push start your vehicle. You could damage the catalytic
converter.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
Do not attempt to push start your vehicle. Automatic
transmissions do not have push-start capability.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not effect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
1.Use only a 12±volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle's electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
Roadside emergencies
144

Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle's battery.
+–+–
+–+–
Roadside emergencies
147

3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle's battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
When the battery is disconnected or a new battery is installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not effect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
+–+–
+–+–
Roadside emergencies
148

instrument panel ....................198
interior .....................................199
mirrors .....................................196
plastic parts ............................196
safety belts ..............................199
washing ....................................195
waxing .....................................195
wheels ......................................196
windows ..................................199
wiper blades ............................197
woodtone trim ........................198
Climate control (see Air
conditioning or Heating) ............27
Clock ............................................33
Compass, electronic ....................61
calibration .................................62
set zone adjustment .................61
Console ..................................68±69
Controls
power seat .................................84
steering column ........................51
Coolant
checking and adding ..............157
refill capacities ................161, 200
specifications ..................201±202
Cruise control
(see Speed control) ....................51
Customer Assistance ................132
Ford accessories
for your vehicle ......................212
Ford Extended
Service Plan ............................205
Getting assistance outside
the U.S. and Canada ..............211
Getting roadside assistance ...132
Getting the
service you need ....................205
Ordering additional
owner's literature ...................215The Dispute
Settlement Board ...................208
Utilizing the Mediation/
Arbitration Program ...............211
D
Daytime running lamps
(see Lamps) ................................25
Defrost
rear window ..............................33
Dipstick
automatic
transmission fluid ...................163
engine oil .................................153
Doors
lubricant specifications ..........201
Driving under special
conditions
through water .........................126
E
Electronic message center .........14
Emergencies, roadside
jump-starting ..........................144
Emission control system ..........184
Engine ........................................202
check engine/
service engine soon light ...........8
cleaning ...................................197
coolant .....................................157
idle speed control ...................165
lubrication
specifications ..................201±202
refill capacities ........................200
service points ..........................152
starting after a collision .........133
Engine block heater .................114
Index
219

Heating ........................................27
HomeLink universal
transceiver (see Garage door
opener) ..................................57±60
Hood ..........................................151
I
Ignition .................................49, 202
Infant seats
(see Safety seats) .....................105
Inspection/maintenance (I/M)
testing ........................................185
Instrument panel
cleaning ...................................198
cluster ..................................8, 198
lighting up panel and interior .26
location of components ..............8
J
Jack ............................................140
positioning ...............................140
storage .....................................140
Jump-starting your vehicle ......144
K
Keyless entry system .................76
autolock .....................................78
keypad .......................................76
programming entry code .........77
Keys .................................49, 79±81
key in ignition chime ...............12
positions of the ignition ...........49L
Lamps
autolamp system .......................26
bulb replacement
specifications chart ................191
cargo lamps ...............................26
daytime running light ...............25
headlamps .................................25
headlamps, flash to pass ..........26
instrument panel, dimming .....26
interior lamps ...................56, 191
replacing bulbs .......186, 188±191
Lane change indicator
(see Turn signal) ........................49
Lights, warning and indicator ......8
air bag ..........................................9
anti-lock brakes (ABS) ....10, 117
brake ..........................................10
charging system ........................11
high beam .................................10
oil pressure ...............................11
safety belt ...................................9
service engine soon ....................8
traction control active ..............11
turn signal indicator .................10
Load limits .................................126
GAWR ......................................126
GVWR ......................................126
trailer towing ..........................126
Locks
autolock .....................................78
childproof ..................................67
doors ..........................................64
Lubricant specifications ...201±202
Lug nuts, anti-theft ...................143
Lumbar support, seats ...............86
Index
221

heated ........................................86
memory seat .............................75
SecuriLock passive
anti-theft system ...................79±81
Servicing your vehicle ..............150
Spark plugs, specifications ......200,
202
Specification chart,
lubricants ...........................201±202
Speed control ..............................51
Speedometer ...............................13
Starting your vehicle ........112, 114
jump starting ..........................144
Steering
speed sensitive .......................120
Steering wheel
controls ......................................51
tilting .........................................55
T
Tachometer .................................13
Tires ...........................140, 170±174
changing ..........................140±141
checking the pressure ............174
replacing ..................................175
rotating ....................................174
snow tires and chains ............175
tire grades ...............................173
treadwear ................................173
Towing .......................................128
recreational towing .................130
trailer towing ..........................128
wrecker ....................................149
Traction control ........................118
off light ......................................11Transaxle
automatic operation ...............121
fluid, refill capacities ..............200
lubricant specifications ..........202
Transmission
fluid, checking and adding
(automatic) .............................163
lubricant specifications ..........201
Trunk ...........................................82
remote release ....................67, 73
Turn signal ............................10, 49
V
Vehicle dimensions ...................202
Vehicle Identification Number
(VIN) ..........................................204
Vehicle loading ..........................126
Ventilating your vehicle ...........115
W
Warning chimes .....................11±12
Warning lights (see Lights) .........8
Washer fluid ..............................157
Water, Driving through .............126
Windows
power .........................................65
Windshield washer fluid and
wipers
checking and adding fluid .....157
checking and cleaning ............169
operation ...................................50
replacing wiper blades ...........170
Wrecker towing .........................149
Index
223