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WINDSHIELD WASHER FLUID
Washer fluid
Check the washer fluid
whenever you stop for
fuel. The reservoir is
highlighted with a
symbol.
If the level is low, add
enough fluid to fill the
reservoir. In very cold
weather, do not fill the
reservoir all the way.
Only use a washer fluid that meets Ford
specification . Refer toLubricant specificationsin
theCapacities and specificationschapter.
State or local regulations on volatile organic
compounds may restrict the use of methanol, a
common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze
agents should be used only if they provide cold
weather protection without damaging the vehicle's
paint finish, wiper blades or washer system.
Do not put washer fluid in the engine coolant
reservoir. Washer fluid placed in the cooling
system may harm engine and cooling system
components.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should
be checked at the mileage intervals in the scheduled
maintenance guide. The coolant concentration
should be maintained at 50/50 coolant and water,
which equates to a freeze point of -36É C (-34É F).
Coolant concentration testing is possible with a
hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014±R1060).
Maintenance and care
157
Page 218 of 240

To properly review your case, the Board needs the
following information:
²legible copies of all documents and maintenance
or repair orders relevant to the case
²the year, make, model, and Vehicle Identification
Number (VIN) listed on your vehicle ownership
license
²the date of repair(s) and mileage at the time of
occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced
the vehicle
²a brief description of your unresolved concern
²a brief summary of the action taken by the
dealer(s) and Ford Motor Company
²the names (if known) of all the people you
contacted at the dealership(s)
²a description of the action you expect to resolve
your concern
You will receive a letter of explanation if your
application does not qualify for Board review.
Oral presentations
If you would like to make an oral presentation,
indicate YES to question #6 on the application.
While it is your right to make an oral presentation
before the Board, this is not a requirement and the
Board will decide the case whether or not an oral
presentation is made. Oral presentation may be
requested by the Board as well.
Making a decision
Board members review all available information
related to each complaint, including oral
presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any
time by either party.
Customer assistance
218
Page 231 of 240

fuel pump shut-off
switch .................... 130
gauge ....................... 14
improving fuel
economy ................ 186
low fuel warning
light .......................... 11
octane
rating ..... 184, 209±210
quality .................... 184
running out of
fuel ......................... 185
safety information
relating to automotive
fuels ....................... 180
Fuses ................ 131±132
G
Gas cap (see
Fuel cap) ........... 11, 182
Gas mileage (see Fuel
economy) ................. 186
Gauges ....................... 14
battery voltage
gauge ....................... 17
engine coolant
temperature
gauge ....................... 15
engine oil pressure
gauge ....................... 17
fuel gauge ................ 14
odometer ................. 16
speedometer ........... 15
tachometer .............. 16
trip odometer .......... 17
GAWR (Gross Axle
Weight Rating) ........ 122
definition ............... 122driving with a heavy
load ........................ 122
location .................. 122
GVWR (Gross Vehicle
Weight Rating) ........ 122
calculating ............. 122
definition ............... 122
driving with a heavy
load ........................ 122
location .................. 122
H
Hazard flashers ....... 130
Head restraints ......... 73
Headlamps ................. 18
aiming .................... 198
bulb specifications 197
daytime running
lights ........................ 18
flash to pass ............ 51
high beam ........... 8, 18
replacing bulbs ..... 193
turning on and off .. 18
warning chime ........ 13
Heating ...................... 20
heating and air
conditioning
system ..................... 20
Hood ........................ 149
I
Ignition ....... 52, 209±210
removing the key .. 122
Infant seats (see Safety
seats) ......................... 95
Inspection/maintenance
(I/M) testing ............ 191
Index
231