2001 FORD F650 maintenance

Maintenance Intervals/
Service PerformedService Shop
Name and Address Date
Service
PerformedMileage Maintenance Record
General maintenance information
224

Maintenance Intervals/
Service PerformedService Shop
Name and Address Date
Service
PerformedMileage Maintenance Record
General maintenance information
225

Ford Extended Service Plan
You can get more protection for your new car or light truck by purchasing
Ford Extended Service Plan (Ford ESP) coverage. Ford ESP is an optional
service contract which is backed by Ford Motor Company or Ford Motor
Service Company (in the U.S.) and Ford of Canada (in Canada). It provides
the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection throughout
the United States and Canada, provided by a network of more than 5,000
participating Ford or Lincoln Mercury and Ford of Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Relationship Center.
Customer assistance
226

In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Customer assistance
229

Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
Customer assistance
230

I
Ignition
removing the key ....................130
Infant seats (see Safety seats) ..97
Instrument panel
cleaning ...................................199
cluster ......................................199
lighting up panel and
interior .......................................21
location of components ............10
J
Jump-starting your vehicle ......157
K
Keys
key in ignition chime ...............16
removing from the ignition ....130
L
Lamps ..........................................74
bulb replacement
specifications chart ................195
cargo lamps ...............................21
daytime running light ...............21
fog lamps ...................................22
headlamps .................................21
headlamps, flash to pass ..........66
instrument panel, dimming .....21
interior lamps ...........................74
replacing bulbs ...............192±194
Lane change indicator (see
Turn signal) .................................65
Lights, warning and indicator ....10
anti-lock brakes (ABS) ....13, 108
brake ....................................10±11charging system ........................11
check coolant ......................14, 16
high beam .................................13
safety belt .................................15
service engine soon ..................15
turn signal indicator .................12
Lubricant specifications ...........201
M
Maintenance and Care ..............211
Manual transmission .................126
Mirrors .........................................77
heated ........................................74
O
Odometer .....................................18
P
Panic alarm feature, remote
entry system ................................79
Parking brake ............110, 113, 116
Power distribution box
(see Fuses) ...............................148
Power door locks ........................76
Power steering ..................124±125
fluid, checking and adding ....168
R
Radio ............................................28
Refill capacities for fluids ........200
Relays ................................143, 152
Remote entry system ...........78±79
illuminated entry ......................79
locking/unlocking doors ...........78
Index
239