2001 FORD F150 service

dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
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is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
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You may also contact the North American Customer Assistance Center at
1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952 or
by writing to the Center at the following address:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator's
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces, except
Quebec. For more information, without charge or obligation, call your
CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer assistance office.
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The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
FORD CAR CARE PRODUCTS FOR YOUR VEHICLE
Ford has many quality products available from your dealer to clean your
vehicle and protect its finishes. These quality products have been
specifically engineered to fulfill your automotive needs; they are custom
designed to complement the style and appearance of your vehicle. Each
product is made from high quality materials and that meet or exceed
Ford's rigid specifications. For best results, use the following or products
of equivalent quality:
Ford Custom Clearcoat Polish*
Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant* (not available in Canada)
Motorcraft Vinyl Conditioner (Canada only)
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Hood deflectors
Leather wrapped steering wheel
Locking gas cap
Molded splash guards
Molded vinyl floor mats
Rally combination bar
Rear window deflector
Removable tailgate lock
Skid plates
Side window air deflectors
Spare tire lock
Step bumpers
Tailgate covers, diamond plate
Tonneau covers (hard, foldable)
Tonneau covers (hard, one piece)
Tonneau covers (soft)
Truck cover
Underbody vehicle lighting
Universal floor mats
Wheels
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
²When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
²
The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and theft
alarms - that are equipped with radio transmitters. Any such equipment
installed in your vehicle should comply with FCC or CRTC regulations
and should be installed only by a qualified service technician.
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Compass, electronic ....................54
calibration .................................56
set zone adjustment .................55
Console
overhead ....................................53
Controls
power seat .................................74
Coolant
checking and adding ..............154
refill capacities .................158,194
specifications ...................197,199
Cruise control
(see Speed control) ....................47
Customer Assistance ................128
Ford accessories
for your vehicle ......................209
Ford Extended
Service Plan ............................202
Getting assistance outside
the U.S. and Canada ..............208
Getting roadside assistance ...128
Getting the
service you need ....................202
Ordering additional
owner's literature ...................214
The Dispute
Settlement Board ...................205
Utilizing the Mediation/
Arbitration Program ...............208
Daytime running lamps
(see Lamps) ................................17
Dipstick
automatic
transmission fluid ...................161
engine oil .................................150
Doors
door ajar warning .....................12
lubricant specifications ..........197
Driveline universal joint
and slip yoke .............................164
Driving under special
conditions ...........................118,119mud ..........................................118
sand .........................................118
snow and ice ...........................119
through water ..................118,122
Emergencies, roadside
jump-starting ..........................142
Emission control system ..........181
Engine ........................................199
check engine/service engine
soon light ....................................8
cleaning ...................................191
coolant .....................................154
fail-safe coolant ......................159
idle speed control ...................165
lubrication
specifications ...................197,199
refill capacities ........................194
service points ..........................150
starting after a collision .........129
Engine block heater .................105
Engine oil ..................................150
checking and adding ..............150
dipstick ....................................150
filter, specifications .........152,194
recommendations ...................152
refill capacities ........................194
specifications ...................197,199
Exhaust fumes ..........................106
Fail safe cooling ........................159
Floor mats ...................................61
Fluid capacities .........................194
Foglamps .....................................18
Four-Wheel Drive vehicles ..12,115
description ..............................116
driving off road .......................117
electronic shift ........................116
ESOF .........................................19
indicator light ....................12,115
preparing to
drive your vehicle ...................111
Fuel ............................................174
calculating fuel economy .......178
Index
217

daytime running light ...............17
fog lamps ...................................18
headlamps .................................17
headlamps, flash to pass ..........17
instrument panel, dimming .....18
interior lamps ......................56,57
replacing
bulbs ............183,184,185,186,187
Lane change indicator
(see Turn signal) ........................46
Lights, warning and indicator ......8
air bag ..........................................9
anti-lock brakes (ABS) .....10,108
anti-theft ...................................11
brake ..........................................10
charging system ........................11
check coolant ............................11
cruise indicator .........................12
door ajar ....................................12
engine oil pressure ...................11
high beam .................................11
low fuel ........................................8
safety belt .................................10
service engine soon ....................8
speed control ............................50
turn signal indicator .................10
Load limits .................................120
GAWR ......................................120
GVWR ......................................120
trailer towing ..........................120
Loading instructions .................121
Locks
autolock .....................................70
childproof ..................................59
doors ..........................................59
Lubricant specifications ....197,199
Lumbar support, seats ...............76
Mirrors
fold away ...................................61
side view mirrors (power) .......60
Moon roof ....................................57
Motorcraft parts .................178,194Octane rating ............................176
Odometer .....................................15
Oil (see Engine oil) ..................150
Overdrive .....................................52
Panic alarm feature, remote
entry system ................................67
Parking brake ............................109
Parts (see Motorcraft parts) ....194
Pedals (see Power adjustable
foot pedals) .................................19
Power adjustable foot pedals .....19
Power distribution box
(see Fuses) ...............................134
Power door locks ...................59,70
Power steering ..........................110
fluid, checking and adding ....160
fluid, refill capacity ................194
fluid, specifications ..........197,199
Preparing to
drive your vehicle .....................111
Radio ............................................21
Relays ........................................130
Remote entry system ............66,67
illuminated entry ......................71
locking/unlocking doors ...........67
panic alarm ...............................67
replacement/additional
transmitters ..........................69,70
replacing the batteries .............68
Safety belts (see Safety
restraints) ...........13,79,80,81,82,83
Safety defects, reporting ..........215
Safety restraints ......79,80,81,82,83
belt minder ...............................86
cleaning the safety belts ...89,193
extension assembly ..................85
for adults .........................80,81,82
for children ..........................94,95
lap belt ......................................84
warning light
and chime ...................10,12,13,85
Safety seats for children ............96
Index
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Item Information
Required fuel Unleaded fuel only - 87 octane
Fuel tank capacity 94.6L (25.0 gallons)
Engine oil
(includes filter change)5.7L (6.0 quarts). Use Motorcraft SAE
5W-30 Super Premium Motor Oil, Ford
specification WSS-M2C153-G.
Tire size and pressure Refer to the Certification Label inside of
drivers's door.
Hood release Pull handle under the left side of the
instrument panel.
Coolant capacity
1Refer toRefill capacitiesin theCapacities
and specificationschapter.
Power steering fluid
capacityFill to line on reservoir. Use Motorcraft
MERCONtAT F.
Transmission fluid
capacity
2Refer toRefill capacitiesin theCapacities
and specificationschapter.
1Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. Check the container to verify the fluid being added is of the
correct type. Refer to your Scheduled Maintenance Guide to determine
the correct service interval.
Some transmission fluids may be labeled as dual usage, such as
MERCONtand MERCONtV. These dual usage fluids are not to be used
in an automatic transmission that requires use of the MERCONttype
fluid. However, these dual usage fluids may be used in transmissions that
require the MERCONtV type fluid.
MERCONtand MERCONtV type fluids are not interchangeable.
DO NOT mix MERCONtand MERCONtV. Use of a transmission
fluid that indicates dual usage (MERCONtand MERCONtV) in
an automatic transmission application requiring MERCONtmay
cause transmission damage. Use of any fluid other than the
recommended fluid may cause transmission damage.
Filling station information
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