Readiness for Inspection/Maintenance (I/M) testing
In some localities, it may be a legal requirement to pass an I/M test of
the on-board diagnostics system. If your ªCheck Engine/Service Engine
Soonº light is on, refer to the description in theWarning Lights and
Chimessection of theInstrumentationchapter. Your vehicle may not
pass the I/M test with the ªCheck Engine/Service Engine Soonº light on.
If the vehicle's powertrain system or its battery has just been serviced,
the on-board diagnostics system is reset to a ªnot ready for I/M testº
condition. To ready the on-board diagnostics system for I/M testing, a
minimum of 30 minutes of city and highway driving is necessary as
described below:
²First, at least 10 minutes of driving on an expressway or highway.
²Next, at least 20 minutes driving in stop-and-go, city-type traffic with
at least four idle periods.
Allow the vehicle to sit for at least eight hours without starting the
engine. Then, start the engine and complete the above driving cycle. The
engine must warm up to its normal operating temperature. Once started,
do not turn off the engine until the above driving cycle is complete.
BULBS
Replacing exterior bulbs
Check the operation of the following lamps frequently:
²Headlamps
²Foglamps (if equipped)
²High-mount brakelamp
²Brakelamps
²Turn signals
²License plate lamp
²Tail lamps
²Back-up lamps
Do not remove lamp bulbs unless they can be replaced immediately with
new ones. If a bulb is removed for an extended period of time,
contaminants may enter the lamp housings and affect lamp performance.
Maintenance and care
183
3. Pull out the old bulb from the socket and push in the new bulb.
4. Install the bulb socket in lamp assembly by turning it clockwise.
USING THE RIGHT BULBS
Replacement bulbs are specified in the chart below. Headlamp bulbs
must be marked with an authorized ªD.O.T.º for North America and an
ªEº for Europe to assure lamp performance, light brightness and pattern
and safe visibility. The correct bulbs will not damage the lamp assembly
or void the lamp assembly warranty and will provide quality bulb burn
time.
Function Number of
bulbsTrade number
Headlamps 2 9007
Front park/turn lamps 2 3157 NAK
(amber)
Foglamps 2 9145
Backup lamp 2 3156K
Rear stop/turn/sidemarker/tail
lamp2 3457K
High-mount brakelamp 1 912
Cargo lamp 2 912
License plate lamp 2 168
Signal mirror lamp (if equipped) 2 906/921
All replacement bulbs are clear in color except where noted.
To replace all instrument panel lights - see your dealer
AIMING THE HEADLAMPS
The headlamps on your vehicle are properly aimed at the assembly plant.
If your vehicle has been in an accident the alignment of your headlamps
should be checked by a qualified service technician.
CLEANING AND CARING FOR YOUR VEHICLE
Refer to the Customer Assistance chapter for a list of Ford-approved
cleaners, polishes and waxes.
Maintenance and care
188
Fluid Ford Part
NameApplication Capacity
Fuel tank N/A All 94.6L (25.0 gallons)
Power
steering
fluidMotorcraft
MERCONt
AT FAll Fill to line on
reservoir
Transfer
case fluidMotorcraft
MERCONt
AT F4x4 vehicles 1.9L (2.0 quarts)
2
Transmission
fluid3Motorcraft
MERCONtV
AT FAutomatic 13.1L (13.9 quarts)4
Front axle Motorcraft
SAE 75W-90
Premium
4x4 Front
Axle
Lubricant4x4 vehicles 2.0L (3.7 pints)
Rear axle
5Motorcraft
SAE
75W-140
Synthetic
Rear Axle
LubricantAll 2.6L (5.5 pints)6
Windshield
washer fluidUltra-Clear
Windshield
Washer
ConcentrateAll 4.0L (4.25 quarts)
1Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
2Service refill capacity is determined by filling the transfer case to the
bottom of the filler hole with the vehicle on a level surface.
3Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. Check the container to verify the fluid being added is of the
Capacities and specifications
195
correct type. Refer to your Scheduled Maintenance Guide to determine
the correct service interval.
Some transmission fluids may be labeled as dual usage, such as
MERCONtand MERCONtV. These dual usage fluids are not to be used
in an automatic transmission that requires use of the MERCONttype
fluid. However, these dual usage fluids may be used in transmissions that
require the MERCONtV type fluid.
MERCONtand MERCONtV type fluids are not interchangeable.
DO NOT mix MERCONtand MERCONtV. Use of a transmission
fluid that indicates dual usage (MERCONtand MERCONtV) in
an automatic transmission application requiring MERCONtmay
cause transmission damage. Use of any fluid other than the
recommended fluid may cause transmission damage.
4Indicates only approximate dry-fill capacity. Some applications may
vary based on cooler size and if equipped with an in-tank cooler. The
amount of transmission fluid and fluid level should be set by the
indication on the dipstick's normal operating range.
5Your vehicle's rear axle is filled with a synthetic rear axle lubricant and
is considered lubricated for life. These lubricants do not need to be
checked or changed unless a leak is suspected, service is required or the
axle assembly has been submerged in water. The axle lubricant should
be changed any time the rear axle has been submerged in water.
6Service refill capacity is determined by filling the axle to 6-14 mm
(1/4-9/16 inch) below the bottom of the filler hole with the vehicle on a
level surface.
Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or
equivalent meeting Ford specification EST-M2C118±A, for complete fill of
8.8 inch and 9.75 inch Traction-Lok axles.
Capacities and specifications
196
ItemFord part
name or
equivalentFord part
numberFord
specification
Power steering
and transfer
case (4X4)Motorcraft
MERCONtAT FXT-2-QDX MERCONt
Automatic
transmission
2
Motorcraft
MERCONtV
AT FXT-5-QM
MERCONtV
Windshield
washer fluidUltra-clear
Windshield
Washer
ConcentrateC9AZ-19550-AC ESR-M17P5-A
1Add 118 ml (4 oz) of Additive Friction Modifier C8AZ-19B546-A or
equivalent meeting Ford specification EST-M2C118-A for complete refill
of Traction-Lok axles. Add 236 ml (8 oz.) of Additive Friction Modifier
C8AZ-19B546-A or equivalent meeting Ford specification EST-M2C118-A
for complete refill of 10.25 and 10.5 inch Traction-Lok axles.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. Check the container to verify the fluid being added is of the
correct type. Refer to your Scheduled Maintenance Guide to determine
the correct service interval.
Some transmission fluids may be labeled as dual usage, such as
MERCONtand MERCONtV. These dual usage fluids are not to be used
in an automatic transmission that requires use of the MERCONttype
fluid. However, these dual usage fluids may be used in transmissions that
require the MERCONtV type fluid.
MERCONtand MERCONtV type fluids are not interchangeable.
DO NOT mix MERCONtand MERCONtV. Use of a transmission
fluid that indicates dual usage (MERCONtand MERCONtV) in
an automatic transmission application requiring MERCONtmay
cause transmission damage. Use of any fluid other than the
recommended fluid may cause transmission damage.
Capacities and specifications
198
Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln/
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln/Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Assistance Center.
Customer assistance
202
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Assistance Center.
Ford Motor Company and Ford of Canada dealerships also carry quality
parts and accessories, providing you with equipment reliability.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Assistance Center to find an authorized dealership to
help you. In the United States:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Assistance Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
Customer assistance
203
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Assistance Center to find an authorized dealership to help you.
In the United States:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Assistance Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Assistance Center:
²Your telephone number (home and business)
²The name of the dealer and the city where the dealership is located
²The year and make of your vehicle
²The date of vehicle purchase
²The current odometer reading
²The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.) or the
Mediation/Arbitration Program (Canada).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
Customer assistance
204