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Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle up to 56.3 kms (35 miles) from the
point of pickup (this can include to the nearest Ford dealership, or
your selling dealer if within the specified distance.) One tow per
disablement. Even non-warranty related tows, like accidents or getting
stuck in the mud or snow, are covered (some exclusions apply, such
as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1±800±241±3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain information
about reimbursement, call 1±800±241±3673 in the United States for Ford
or Mercury vehicles; or if you own a Lincoln vehicle, call
1±800±521±4140. Call 1±800±665±2006 in Canada.
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The fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
1 5A Power Mirror Switch
2 Ð Not Used
3 7.5A Left Stop/Turn Trailer Tow
Connector
4 15A Subwoofer
5 15A Park Lamps
6 15A (With rear
blower)
7.5A (Without
rear blower)Blower Motor Relay, Airbag
Diagnostic Monitor
7 7.5A Right Stop/Turn Trailer Tow
Connector
8 Ð Not Used
9 7.5A Brake Pedal Position Switch
10 7.5A Speed Control/Amplifier Assembly,
Generic electronic Module (GEM),
Shift Lock Actuator, Blend Door
Actuator, A/C - Heater Assembly,
Flasher, Overhead Console, 4X4
Module
11 7.5A Instrument Cluster, 4X4 Module
12 10A Washer Pump Relay, Rear Washer
Pump Relay
13 15A Brake Pedal Position Switch,
Brake Pressure Switch
14 10A 4 Wheel Anti-Lock Brake System
(4WABS) Module
15 7.5A Instrument Cluster
16 30A Windshield Wiper Motor, Wiper
Hi-Lo Relay, Wiper Run/Park
Relay
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
17 20A Cigar Lighter, Data Link
Connector
18 20A Power Door Locks
19 25A PCM Power Diode
20 7.5A Generic Electronic Module
(GEM), Radio, Moonroof Relay,
Power Window Relay
21 15A Flasher (Hazard)
22 20A Auxiliary Power Socket
23 Ð Not Used
24 7.5A Starter Interrupt Relay, Anti-Theft
25 7.5A Generic Electronic Module
(GEM), Instrument Cluster,
Securi-Lock
26 10A Battery Saver Relay, Interior
Lamp Relay
27 15A DRL, Backup Lamps Switch, DTR
Sensor, Rear Defroster Relay
28 7.5A Radio
29 20A Radio
30 25A Power Seats
31 5A Rear Blower Motor
32 5A Heated Rear Window Switch
33 15A Headlamps, Daytime Running
Lamps (DRL) Module, Instrument
Cluster
34 5A Rear Integrated Control Panel
35 15A 4X4 Module
36 15A Trailer Tow Relay
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Location of the spare tire and tools
The spare tire and tools for your vehicle are stowed in the following
locations:
Tool Location
Spare tire Under the vehicle, just in front of
the rear bumper
Jack, lug nut wrench Left rear quarter panel behind
interior access cover
Jack handle, jack handle extension Behind rear seat under carpet in
the cargo floor
Removing the spare tire
1. Assemble the jack handle with the spade end to the lug wrench as
shown in the illustration.
²To assemble, depress button and
slide together.
2. Open liftgate.
3. Insert the jack handle into the
opening just above the rear bumper.
The handle will stop moving forward
and resistance to turning will be felt
when properly engaged.
4. Turn the handle counterclockwise
until tire is lowered to the ground,
and the cable is slack. Slide the tire
rearward.
5. Remove the retainer from the center of the spare tire.
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Stowing the spare tire
1. Lay the tire on the ground with the valve stem facing up.
2. Slide the wheel under the vehicle
and install the retainer through the
wheel center.
3. Turn the jack handle clockwise
until the tire is raised to its original
position underneath the vehicle. The
jack handle ratchets when the tire is
raised to the stowed position. It will
not allow you to overtighten.
Tire change procedure
When one of the front wheels is off the ground, the transmission
alone will not prevent the vehicle from moving or slipping off the
jack, even if the vehicle is in P (Park) (automatic transaxle) or R
(Reverse) (manual transaxle).
To prevent the vehicle from moving when you change a tire, be
sure the parking brake is set, then block (in both directions) the
wheel that is diagonally opposite (other side and end of the vehicle) to
the tire being changed.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
1. Park on a level surface, activate
hazard flashers and place gearshift
lever in P (Park) (automatic
transmission) or R (Reverse)
(manual transmission).
2. Set the parking brake and turn
engine OFF.
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To lessen the risk of
personal injury, do not put
any part of your body under the
vehicle while changing a tire. Do
not start the engine when your
vehicle is on the jack. The jack is
only meant for changing the tire.
²Never use the differential as a
jacking point.
8. Remove the wheel lug nuts with the lug nut wrench.
9. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts (cone side in) until the wheel is
snug against the hub. Do not fully tighten the lug nuts until the wheel
has been lowered.
10. Lower the wheel by turning the jack handle counterclockwise.
11. Remove the jack and fully
tighten the lug nuts in the order
shown.
12. Stow the flat tire. Refer to
Stowing the spare tire.
13. Stow the jack and lug nut
wrench. Make sure the jack is
fastened so it does not rattle when
you drive.
14. Unblock the wheels.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
1
4 3
2 5
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground (without dollies) and the rear wheels off the ground.
On 4x4 vehicles, it is recommended that your vehicle be towed with a
wheel lift and dollies or flatbed equipment with all the wheels off the
ground.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Special Conditions:
²Release the parking brake.
²Turn the ignition to the OFF/UNLOCKED position.
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²Place the transmission in N (Neutral).
²Do not exceed a distance of 80 km (50 miles).
²Do not exceed 56 km/h (35 mph) vehicle speed.
With a disabled vehicle (without access to wheel dollies, car hauling
trailer or flatbed transport vehicle) your vehicle can be towed (all wheels
on the ground) under the folling conditions:
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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