Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection throughout
the United States and Canada, provided by a network of more than 5,000
participating Ford or Lincoln Mercury and Ford of Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Relationship Center.
Customer assistance
263
definition .................................176
driving with a heavy load ......176
location ....................................176
GVWR (Gross Vehicle Weight
Rating) .......................................176
calculating .......................176, 178
definition .................................176
driving with a heavy load ......176
location ....................................176
H
Hazard flashers .........................186
Head restraints .................121, 125
Headlamps ...................................22
aiming ......................................248
autolamp system .....................101
bulb specifications ..................248
daytime running lights .............22
flash to pass ..............................23
high beam ...........................11, 22
replacing bulbs .......................244
turning on and off ....................22
warning chime ..........................13
Heating ........................................23
heating and air conditioning
system .......................................23
HomeLink universal
transceiver (see Garage door
opener) ................................96±100
Hood ..........................................208
I
Ignition .................................83, 260
Infant seats
(see Safety seats) .............145±146
Inspection/maintenance (I/M)
testing ........................................243Instrument panel
cleaning ...................................252
cluster ..................................8, 253
lighting up panel and interior....23
location of components ..............8
J
Jack ............................................195
positioning ...............................195
storage .....................................195
Jump-starting your vehicle ......199
K
Keyless entry system ...............114
autolock ...................................116
keypad .....................................114
locking and unlocking doors ..115
programming entry code .......114
Keys ...................................117±119
key in ignition chime ...............13
positions of the ignition ...........83
L
Lamps
bulb replacement
specifications chart ................248
cargo lamps ...............................23
daytime running light ...............22
fog lamps ...................................22
headlamps .................................22
headlamps, flash to pass ..........23
instrument panel, dimming .....23
replacing bulbs ...............243±247
Lane change indicator (see
Turn signal) .................................83
Liftgate ......................................107
Lights, warning and indicator ......8
Index
279
