2001 CHEVROLET IMPALA tow

6-55
Cleaning the Outside of Your Vehicle
The paint finish on your vehicle provides beauty, depth
of color, gloss retention and durability.
Washing Your Vehicle
The best way to preserve your vehicle's finish is to
keep it clean by washing it often with lukewarm or
cold water.
Don't wash your vehicle in the direct rays of the sun.
Use a car washing soap. Don't use strong soaps or
chemical detergents. Be sure to rinse the vehicle well,
removing all soap residue completely. You can get
GM
-approved cleaning products from your dealer.
See ªAppearance Care and Materialsº in the Index.
Don't use cleaning agents that are petroleum based,
or that contain acid or abrasives. All cleaning agents
should be flushed promptly and not allowed to dry on
the surface, or they could stain. Dry the finish with a
soft, clean chamois or an all
-cotton towel to avoid
surface scratches and water spotting.
High pressure car washes may cause water to enter
your vehicle.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and a
car washing soap to clean exterior lamps and lenses.
Follow instructions under ªWashing Your Vehicle.º
Finish Care
Occasional waxing or mild polishing of your vehicle by
hand may be necessary to remove residue from the paint
finish. You can get GM
-approved cleaning products
from your dealer. See ªAppearance Care and Materialsº
in the Index.
Your vehicle has a ªbasecoat/clearcoatº paint finish.
The clearcoat gives more depth and gloss to the colored
basecoat. Always use waxes and polishes that are
non
-abrasive and made for a basecoat/clearcoat
paint finish.
NOTICE:
Machine compounding or aggressive polishing
on a basecoat/clearcoat paint finish may dull the
finish or leave swirl marks.

6-56
Foreign materials such as calcium chloride and other
salts, ice melting agents, road oil and tar, tree sap, bird
droppings, chemicals from industrial chimneys, etc.,
can damage your vehicle's finish if they remain on
painted surfaces. Wash the vehicle as soon as possible.
If necessary, use non
-abrasive cleaners that are marked
safe for painted surfaces to remove foreign matter.
Exterior painted surfaces are subject to aging, weather
and chemical fallout that can take their toll over a period
of years. You can help to keep the paint finish looking
new by keeping your vehicle garaged or covered
whenever possible.
Cleaning Aluminum Wheels
(If Equipped)
Keep your wheels clean using a soft clean cloth
with mild soap and water. Rinse with clean water.
After rinsing thoroughly, dry with a soft clean towel.
A wax may then be applied.
The surface of these wheels is similar to the painted
surface of your vehicle. Don't use strong soaps,
chemicals, abrasive polishes, abrasive cleaners, cleaners
with acid or abrasive cleaning brushes on them because
you could damage the surface. Do not use chrome polish
on aluminum wheels.Don't take your vehicle through an automatic car wash
that has silicon carbide tire cleaning brushes. These
brushes can also damage the surface of these wheels.
Cleaning Tires
To clean your tires, use a stiff brush with a tire cleaner.
NOTICE:
When applying a tire dressing always take care to
wipe off any overspray or splash from all painted
surfaces on the body or wheels of the vehicle.
Petroleum
-based products may damage the paint
finish and tires.
Sheet Metal Damage
If your vehicle is damaged and requires sheet metal
repair or replacement, make sure the body repair shop
applies anti
-corrosion material to the parts repaired or
replaced to restore corrosion protection.
Original manufacturer replacement parts will provide
the corrosion protection while maintaining the warranty.

Scheduled Maintenance
7-11
50,000 Miles (83 000 km)
Change automatic transaxle fluid and filter if the vehicle is mainly driven
under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly
reaches 90
F (32
C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you do not use your vehicle under any of these conditions, change the fluid
and filter at 100,000 miles (166 000 km).
52,500 Miles (87 500 km)
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper rotation
pattern and additional information. (See footnote @.) (See footnote +.)
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

Scheduled Maintenance
7-14
100,000 Miles (166 000 km)

Inspect spark plug wires.
An Emission Control Service.

Replace spark plugs.
An Emission Control Service.

Change automatic transaxle fluid and filter if the vehicle is mainly driven
under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly
reaches 90
F (32
C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you haven't used your vehicle under severe service conditions listed
previously and, therefore, haven't changed your automatic transaxle fluid,
change both the fluid and filter.
150,000 Miles (240 000 km)
Drain, flush and refill cooling system (or every 60 months since last service,
whichever occurs first). See ªEngine Coolantº in the Index for what to use.
Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test
the cooling system and pressure cap.
An Emission Control Service.
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

8-5
From:
Puerto Rico: 1-800-496-9992 (English)
1-800-496-9993 (Spanish)
U.S. Virgin Islands: 1-800-496-9994
Fax Number: 313-381-0022
Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52 - 53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver
or passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1
-800-GM-DRIVE (463-7483) for details.
When calling from outside Canada, please dial
1
-905-644-3063. All TTY users call 1-800-263-3830.

8-6
Chevrolet Roadside Assistance Program
To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of the Chevrolet Roadside Assistance
Center. As the owner of a 2001 Chevrolet, membership
in Roadside Assistance is free.
Roadside Assistance is available 24 hours a day,
365 days a year, by calling 1
-800-CHEV-USA (243-8872).
This toll-free number will provide you over
-the-phone
roadside assistance with minor mechanical problems. If your problem cannot be resolved over the phone,
our advisors have access to a nationwide network of dealer
recommended service providers. Roadside membership
is free; however some services may incur costs.
Roadside offers two levels of service to the customer,
Basic Care and Courtesy Care:

Toll
-free number, 1-800-CHEV-USA (243-8872),
text telephone (TTY) users, call 1
-888-889-2438

Free towing for warranty repairs

Basic over
-the-phone technical advice

Available dealer services at reasonable costs
(i.e., wrecker services, locksmith/key service,
glass repair, etc.)
ROADSIDE Courtesy Care PROVIDES:

Roadside Basic Care services (as outlined previously)
Plus:

FREE Non
-Warranty Towing (to the closest dealer
from a legal roadway)

FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)

FREE Flat Tire Service (spare installed on the road)

FREE Jump Start (at home or on the road)

FREE Fuel Delivery ($5 of fuel delivered on the road)

8-10
REPORTING SAFETY
DEFECTS TO THE UNITED
STATES GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll
-free at 1-800-424-9393 (or 366-0123 in the
Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5