217 Maintenance and owner assistance
Maintenance and
owner assistanceMaintenance schedule..... 218
Owner assistance ............ 219
Reporting Safety Defects
(U.S.A.) ............................ 220
Reporting Safety Defects
to the Canadian
government .................... 220
Saab Original Service
Program M2000 USA,
Canada, 9-5 Models) ...... 221
IB1131
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218 Maintenance and owner assistanceMaintenance scheduleThe Maintenance Schedule prescribes a
service program to the purchaser/operator
of a Saab that is reasonable and necessary
to ensure the proper emission control sys-
tems function, safety and reliability of the
Saab automobile in normal use. Additional
maintenance is recommended for specific
components when the car is operated under
certain severe conditions. Proper mainte-
nance is always good advice!
Authorized Saab dealers are equipped and
trained to meet your Saab’s service needs.
They regularly receive up-to-date Saab ser-
vice manuals and parts and technical ser-
vice bulletins from Saab and are able,
through their franchise agreement, to attend
Saab service schools, obtain Saab special
tools and technical assistance and pur-
chase original equipment service and
replacement parts.
Today’s complex automobiles should only
be entrusted to the most knowledgeable
service professionals. A Saab dealer is your
best choice.
Service intervalsThe maintenance schedule is comprised of
a "First Service" at 1,000 miles (1,600 km),
followed by services at every 10,000 miles
(16,000 km) thereafter (10,000, 20,000,
30,000 miles/ 16,000, 32,000, 48,000 km,
etc.).
Engine oil and filter changesChanging the engine oil and filter is required
at every service point. Use only a Saab
approved long-life oil filter and engine oils
meeting the SAE viscosity ratings and API
service classifications stated in the Specifi-
cation section of this Owner’s Manual. The
use of extra additives in the oil is not neces-
sary and is not recommended, and may be
harmful to turbochargers.
More frequent oil changes are recom-
mended if your vehicle is operated under
the following conditions:
Extensive idling
Stop-and-go driving
Driving in cold climates over repeated
short trips without sufficient engine
warm-up, see page 172.
If your driving habits match this description,
have the engine oil and filter changed in-
between normal services at 5,000 mile
(8,000 km) intervals. The Warranties and
Service Record Booklet has provisions to
record extra oil changes.
NOTEThe "First Service" will be done by your
Saab dealer at no charge and should be
done as close as possible to the sched-
uled mileage (1,000 miles/1,600 km).
The engine oil and filter must be changed
at this service.
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219 Maintenance and owner assistance
Service record retentionService instruction coupons and record
stubs are provided in the Saab Warranties
and Service Record Booklet which accom-
panies this Owner’s Manual. The coupons
are arranged in the order that normal ser-
vice should be performed. The edge of each
coupon is shaded to correspond to the type
of service point:
Striped - "First Service"
Blue - Oil change/inspection service
Black - Major service
Note that in Canada a combined service
and warranty book is used, but not service
coupons.
When scheduled services are performed,
your dealer will tear out the applicable
coupon and use it to check off the opera-
tions performed and enter it into the service
file at the dealership. The servicing dealer’s
stamp, along with the date and mileage at
which the service was done, should be
entered on the corresponding stub which
remains in your booklet. The booklet is your
permanent record of the services per-
formed. It also includes a log sheet for
unscheduled repairs.
It is advisable to retain receipts and, if pos-
sible, copies of shop work orders for all ser-
vice and repair work, wherever performed.
Service costsDealer pricing practices and labor for ser-
vice work vary. Saab’s recommended ser-
vice times for each service point do not
include the labor required to replace wear
items, such as wiper blades, brake pads or
tires. Nor is labor to perform other service or
repairs found to be necessary as a result of
the inspections included in these times.
Additional labor and parts will be charged
for such work when necessary, except as
covered under an applicable Saab warranty
or any optional extended service contract.
Transmission fluid changes or suspension
alignment, when necessary, are also addi-
tional.
Dealer charges for general shop material,
regulated hazardous waste removal, recy-
cling expenses or other operation costs may
also be applied to service and repair
invoices and are apt to vary by dealer and
locality.
Owner assistanceWarranties and service problem
assistanceFor complete information about all applica-
ble warranties, including the New Car War-
ranty, Perforation Warranty, Vehicle Emis-
sion Warranty and Emission Perforation
Warranty, consult the Warranties and Ser-
vice Record Booklet which accompanies
this Owner’s Manual. It also contains owner
assistance information including Saab
Roadside Assistance. If the booklet is lost or
misplaced, a new one may be ordered
through a Saab dealer or by contacting
Saab.
In the U.S. there is a national Customer
Assistance Center at Saab Cars USA, Inc.
The toll-free number to call from all 50 states
is 1-800-955-9007.
In Canada, please call the Saab Customer
Assistance Centre at 1-800-263-1999.
A list of authorized Saab sales and service
dealers is available for those planning to
travel in the United States and Canada.
Canadian or U.S. travelers may call the
Customer Assistance Center in the country
in which they are traveling.
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243 Index
Light horn ______________________ 61
Light switches ___________________ 61
Luggage-compartment lighting ______ 64MMain instrument panel _____________ 46
Main/dipped beam ________________ 61
Maintenance schedule ___________ 218
Manual gearbox, technical data ____ 231
Maxi fuses _____________________ 193
Milometer ______________________ 52
Motoring abroad ________________ 213NNight Panel _____________________ 59OOil capacity, engine ______________ 228
Oil change, engine ______________ 172
Oil specification _________________ 228
OnStar ________________________ 100
Outdoor temperature ______________ 54
Owner assistance _______________ 219PPaintwork, touching-in ____________ 210
Parking lights ____________________ 61Plates and labels ________________ 235
Poly-V-belt _____________________ 179
Power steering _________________ 176
Power-steering fluid ______________ 176
Programming I, ACC ______________ 73
Programming II, ACC _____________ 74
Programming the ACC ____________ 73
QQuestions on function of airbag ______ 26
Quick guide, Audio System _________ 79RRadio __________________________ 82
Rear fog light ____________________ 62
Rear seat, 9-5 Sedan, folding ______ 116
Rear seat, 9-5 Wagon, folding ______ 119
Rear-seat head restraints _________ 105
Rear-view mirror, antidazzle _______ 109
Rearview mirrors ________________ 108
Reclamation ___________________ 213
Refuelling _____________________ 134
Relay panel ____________________ 195
Remote control __________________ 32
Remote-control battery, changing ____ 35
Reporting safety defects __________ 220
Reprogramming of systems _______ 237
Reservoir, power-steering fluid _____ 176
Rev counter _____________________ 52
Reversing lights __________________ 63Roof load ______________________ 155
Running-in _____________________ 149
SSID ____________________________ 54
SRS (airbag) ____________________ 23
SRS, supplementary restraint system _ 23
Saab 9-5 Audio System ____________ 77
Saab Information Display (SID) ______ 54
Safety belts _____________________ 12
Safety belts, care of ______________ 207
Safety-belt pretensioners ___________ 12
Safety-belt reminder ______________ 12
Seats _________________________ 102
Securing a load __________________ 36
Selector lever indication,
automatic transmission ___________ 54
Service costs ___________________ 219
Service information ______________ 220
Service intervals ________________ 218
Service record retention __________ 219
Settings, seats __________________ 102
Side airbags _____________________ 28
Signalling, horn _________________ 107
Sliding floor, 9-5 Wagon __________ 124
Snow chains ___________________ 150
Spare wheel ____________________ 202
Spare wheel and tools ____________ 126
Spark plugs ____________________ 230
Speed rating ___________________ 198
Speedometer _________________ 52, 53
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