Cleaning the exterior lamps
Wash with the same detergent as the exterior of your vehicle. If
necessary, use a tar remover such as Ford Extra Strength Tar and Road
Oil Remover (B7A-19520±AA).
To avoid scratching the lamps, do not use a dry paper towel, chemical
solvents or abrasive cleaners.
Cleaning the wiper blades, windshield and rear window
If the wiper blades do not wipe properly, clean the wiper blade rubber
element with undiluted windshield washer solution or a mild detergent.
To avoid damaging the blades, do not use fuel, kerosene, paint thinner or
other solvents.
If the wiper still does not wipe properly, this could be caused by
substances on the windshield or rear window such as tree sap and some
hot wax treatments used by commercial car washes. Clean the outside of
the windshield or rear window with a non-abrasive cleaner such as Ford
Ultra-Clear Spray Glass Cleaner, (E4AZ-19C507±AA), available from your
Ford Dealer.Do notuse abrasive cleansers on glass as they may cause
scratches. The windshield or rear window is clean if beads do not form
when you rinse it with water. The windshield, rear window and wiper
blades should be cleaned on a regular basis, and blades or rubber
elements replaced when worn.
Cleaning the engine
In order to identify your vehicle's engine, refer toIdentifying
components in the engine compartmentin the Maintenance and Care
chapter.
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
²Take care when using a power washer to clean the engine. The high
pressure fluid could penetrate the sealed parts and cause damage.
²Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
²Cover the highlighted areas to prevent water damage when cleaning
the engine.
Maintenance and care
200
Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Assistance Center.
Customer assistance
211
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Customer assistance
214
Ford Deluxe Leather and Vinyl Cleaner (not available in Canada)
Motorcraft Vinyl Cleaner (Canada only)
Ford Extra Strength Tar and Road Oil Remover* (not available in
Canada)
Ford Extra Strength Upholstery Cleaner (Canada only)
Ford Extra Strength Upholstery Cleaner (not available in Canada)
Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner (not available in Canada)
* May be sold with the Motorcraft name
FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford accessories are available for your vehicle
through your local authorized Ford, Lincoln Mercury or Ford of Canada
dealer. These quality accessories have been specifically engineered to
fulfill your automotive needs; they are custom designed to complement
the style and aerodynamic appearance of your vehicle. In addition, each
accessory is made from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications. Ford accessories are
warranted for up to 12 months or 20 000 km (12 000 miles) on all cars
and light trucks and 12 months with unlimited distance on medium/heavy
duty trucks unless the accessory is installed on a new vehicle, then the
warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Styled wheel protector locks
Vehicle security systems
Customer assistance
219
Comfort and convenience
Cabin air filter
Cargo nets
Cargo organizers
Cargo shades
Engine block heaters
Travel equipment
Auto headlamps with DRL
Daytime running lights (DRL)
Electrochromic inside mirror with compass
Electrochromic inside mirror with compass and temperature
Factory luggage rack adaptors
Framed luggage covers
Heavy-duty battery
Removable luggage rack
Removable luggage rack adapters
Soft luggage cover
Speed control
Track rider bars
Protection and appearance equipment
Air bag anti-theft locks
Car/truck covers
Cargo liners, interior
Carpet floor mats
Cleaners, waxes and polishes
Flat splash guards
Front end covers (full)
Lubricants and oils
Molded splash guards
Molded vinyl floor mats
Customer assistance
220
Accessory delay ..........................53
Air bag supplemental
restraint system ................93,94,97
and child safety seats ..............95
description ...........................94,97
disposal ......................................99
driver air bag ..................93,96,98
indicator light ......................12,96
operation .........................93,96,98
passenger air bag ...........93,96,98
side air bag ................................97
Air cleaner filter .......................204
Air conditioning ..........................18
automatic temperature
control system ..........................22
Air filter, cabin ..........................165
Antifreeze
(see Engine coolant) ................156
Anti-lock brake system
(see Brakes) .......................112,113
Anti-theft system ........................63
arming the system ....................63
disarming a triggered system ..65
warning light .............................11
Audio system (see Radio) .........28
Automatic transaxle .................117
driving with .............................119
fluid, adding ............................162
fluid, checking ........................162
fluid, refill capacities ..............205
fluid, specification ..................207
Auxiliary power point .................28
Axle
lubricant specifications ..........206
Battery .......................................170
acid, treating emergencies .....170
charging system
warning light .............................12
jumping a disabled battery ....141
maintenance-free ....................170
replacement, specifications ...204
servicing ..................................170Belt minder .................................89
Brakes ........................................112
anti-lock ............................112,113
anti-lock brake system
(ABS) warning light ..........11,113
brake warning light ..................12
fluid, checking and adding ....154
fluid, refill capacities ..............205
fluid, specifications ..........206,207
lubricant specifications ...206,207
parking ....................................114
pedals (see Power
adjustable foot pedals) ............42
shift interlock ..........................117
Break-in period .............................3
Capacities for refilling fluids ....205
Cargo area shade ........................58
Cargo cover .................................57
Cargo net .....................................57
CD changer .................................38
Cellular telephone
Wireless Interface Module .......50
Certification Label ....................209
Child safety restraints ..............100
child safety belts ....................100
Child safety seats ......................101
attaching with tether straps ..105
in front seat ............................102
in rear seat .......................102,105
Cleaning your vehicle ...............197
engine compartment ..............200
exterior ....................................199
exterior lamps .........................200
instrument panel ....................202
instrument panel lens ............202
interior ..............................202,203
mirrors .....................................199
plastic parts ............................199
safety belts ..............................203
washing ....................................198
waxing .....................................198
wheels ......................................199
Index
224
windows ..................................202
wiper blades ............................200
woodtone trim ........................202
Climate control (see Air
conditioning or Heating) ............18
Clock .......................................31,38
Console ........................................55
Controls
power seat .................................74
Coolant
checking and adding ..............156
refill capacities .................160,205
specifications ...................206,207
Cruise control
(see Speed control) ....................43
Customer Assistance ................129
Ford accessories for your
vehicle .....................................218
Ford Extended
Service Plan ............................211
Getting assistance outside
the U.S. and Canada ..............217
Getting roadside assistance ...129
Getting the
service you need ....................211
Ordering additional owner's
literature .................................222
The Dispute
Settlement Board ...................214
Utilizing the Mediation/
Arbitration Program ...............217
Daytime running lamps
(see Lamps) ................................16
Defrost
rear window ..............................18
Dipstick
automatic
transmission fluid ...................162
engine oil .................................151
Doors
door ajar warning .......................9
lubricant specifications ..........206Driving under special
conditions
through water .........................123
Emergencies, roadside
jump-starting ..........................141
Emission control system ..........185
Engine ........................................207
check engine/
service engine soon light ...........9
cleaning ...................................200
coolant .....................................156
idle speed control ...................170
lubrication
specifications ...................206,207
refill capacities ........................205
service points ...................149,150
starting after a collision .........130
Engine block heater .................110
Engine oil ..................................151
checking and adding ..............151
dipstick ....................................151
filter, specifications .........153,204
recommendations ...................153
refill capacities ........................205
specifications ...................206,207
Exhaust fumes ..........................110
Floor mats ...................................55
Fluid capacities .........................205
Foglamps .....................................17
Fuel ............................................177
calculating fuel economy .......182
cap ...........................................179
capacity ...................................205
choosing the right fuel ...........180
comparisons with EPA fuel
economy estimates .................185
detergent in fuel .....................181
filling your vehicle
with fuel ....................177,179,182
filter, specifications .........182,204
fuel pump shut-off switch .....130
gauge .........................................15
Index
225
improving fuel economy ........182
low fuel warning light ..............10
octane rating ....................180,207
quality ......................................181
running out of fuel .................181
safety information relating to
automotive fuels .....................177
Fuses ...................................132,133
Gas cap (see Fuel cap) ............179
Gas mileage
(see Fuel economy) .................182
Gauges .........................................13
engine coolant
temperature gauge ...................14
fuel gauge ..................................15
odometer ...................................15
speedometer .............................13
tachometer ................................14
trip odometer ............................15
GAWR
(Gross Axle Weight Rating) .....122
definition .................................122
driving with a heavy load ......122
location ....................................122
GVWR (Gross
Vehicle Weight Rating) .............122
calculating ...............................122
definition .................................122
driving with a heavy load ......122
location ....................................122
Hazard flashers .........................130
Head restraints ...........................73
Headlamps ...................................16
aiming ......................................196
autolamp system .......................17
bulb specifications ..................194
daytime running lights .............16
flash to pass ..............................16
high beam ..............................8,16
replacing bulbs .......................188
turning on and off ....................16
warning chime ..........................13Heating ........................................18
heating and air conditioning
system .......................................18
Hood ..........................................148
Ignition ..................................43,207
Infant seats
(see Safety seats) .....................101
Inspection/maintenance
(I/M) testing ..............................186
Instrument panel
cleaning ...................................202
cluster ...................................8,202
lighting up
panel and interior .....................17
location of components ..............8
Jump-starting your vehicle ......141
Keyless entry system .................66
autolock .....................................68
keypad .......................................66
locking and unlocking doors ....67
programming entry code .........66
Keys
key in ignition chime ...............13
positions of the ignition ...........43
Lamps
autolamp system .......................17
bulb replacement
specifications chart ................194
cargo lamps ...............................17
daytime running light ...............16
fog lamps ...................................17
headlamps .................................16
headlamps, flash to pass ..........16
instrument panel, dimming .....17
interior lamps ...............48,49,194
replacing
bulbs ............187,188,190,191,192
Lane change indicator
(see Turn signal) ........................46
Liftgate ...................................56,60
Lights, warning and indicator ......8
air bag ........................................12
Index
226