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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing to the nearest Ford of Canada or Ford Motor Company
dealership, or towing to your selling dealership if within 56 km (35
miles). Even non-warranty related tows, like accidents or getting stuck
in the mud or snow, are covered (some exclusions apply, such as
impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
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5. Loosen each wheel lug nut
one-half turn counterclockwise but
do not remove them until the wheel
is raised off the ground. Refer to
Anti-theft lug nutsfor information
on removing anti-theft lug nuts.
On vehicles equipped with
Air Suspension, turn OFF
the Air Suspension switch prior to
jacking, hoisting or towing your
vehicle.
Refer toAir suspension systemin
theDrivingchapter for more
information.
6. Put the jack in the jack notch
next to the door closest to the tire
you are changing. Turn the jack
handle clockwise until the wheel is
completely off the ground.
OFF
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed by wheel lift or flatbed
equipment. Do not tow your vehicle from the front using slingbelt
equipment. However, if your vehicle has experienced a failure in the air
suspension system and is in the full down position, then your vehicle
must be towed from the rear using a slingbelt with T-hooks.
If your vehicle is to be towed from the rear using wheel lift or slingbelt
equipment, the front wheels (drive wheels) must be placed on a dolly to
prevent damage to the transaxle.
Before your vehicle can be towed, the air suspension control in the
luggage compartment must be turned to the OFF position (if equipped).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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2. Release and open the hood.
3. Pull the rubber cowl seal
(number 1 in figure) away from the
cowl vent screen. Remove the right
half of the cowl vent screen
(number 2 in figure) by placing your
hand underneath the cowl vent
screen and lifting straight up to
release the four spring clips.
4. Remove the water shield (number
3 in figure) by disengaging the two
water shield locking tabs (number 4
in figure), then sliding the water
shield toward the front of the
vehicle. After the locking tabs are
disengaged from the water shield,
lift the water shield up and away
from the vehicle.
5. Remove the filter. Reverse the
procedure to install the new filter.BRAKE RELEASEHOOD
2
1
34
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Be careful when installing the new filter. Avoid bending or tearing the
filter and make sure it is fully seated in its mounting location after
installation.
WINDSHIELD WIPER BLADES
Check the wiper blades at least twice a year or when they seem less
effective. Substances such as tree sap and some hot wax treatments used
by commercial car washes reduce the effectiveness of wiper blades.
Checking the wiper blades
If the wiper blades do not wipe properly, clean both the windshield and
wiper blades using undiluted windshield wiper solution or a mild
detergent. Rinse thoroughly with clean water. To avoid damaging the
blades, do not use fuel, kerosene, paint thinner or other solvents.
Changing the wiper blades
To replace the wiper blades:
1. Pull the wiper arm away from the
windshield and lock into the service
position.
2. Turn the blade at an angle from
the wiper arm. Push the lock pin
manually to release the blade and
pull the wiper blade down toward
the windshield to remove it from the
arm.
3. Attach the new wiper to the
wiper arm and press it into place
until a click is heard.
SECURITIRE (IF EQUIPPED)
SecuriTires are designed to allow you to continue driving your vehicle a
limited number of miles when one of your vehicle's tires is at low or even
zero air pressure.
At zero pressure, the SecuriTires will provide you with a minimum
driving capability of approximately 30 km (20 miles). How you drive and
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²Using the air conditioner or defroster may reduce fuel economy.
²You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
²Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
²Resting your foot on the brake pedal while driving may reduce fuel
economy.
²Combine errands and minimize stop-and-go driving.
Maintenance
²Keep tires properly inflated and use only recommended size.
²Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
²Use recommended engine oil. Refer toLubricant Specifications.
²Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle Scheduled Maintenance Guide.
Conditions
²Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
²Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
²Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
²Using fuel blended with alcohol may lower fuel economy.
²Fuel economy may decrease with lower temperatures during the first
12±16 km (8±10 miles) of driving.
²Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
²Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
²Close windows for high speed driving.
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²Brakelamps
²High-mount brakelamp
²Turn signals
²Backup lamps
²License plate lamp
Do not remove lamp bulbs unless they will be replaced immediately. If a
bulb is removed for an extended period of time, contaminants may enter
the lamp housings and affect performance.
Replacing headlamp bulbs
To remove the headlamp bulb:
1. Make sure headlamp switch is in OFF position.
2. Lift the hood and remove the protective cover from the top of the
headlamps by lifting up on the rear corners and release the velcro
attachments. Lift the cover and pull towards the windshield.
3. At the back of the headlamp, pull
back slightly and up on the two
retainer pins to release the
headlamp assembly from the vehicle
and pull headlamp forward.
4. Remove the protective dust shield
from the housing by turning the
dust shield counterclockwise (when
viewed from the rear).
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2. Install the bulb retaining ring over the plastic base and lock the ring
by rotating clockwise until it snaps into place.
3. Connect the electrical connector to the bulb.
4. Install the protective dust shield and lock the shield by rotating it
clockwise until it locks into position.
5. Carefully position the headlamp assembly onto the vehicle making sure
the alignment pins are inserted into the proper holes.
6. Hold the headlamp assembly snugly against the vehicle and push down
on the retainer pins to lock the lamp into place.
7. Before reinstalling the protective cover, make sure the cover tabs are
fully seated under the grille molding.
8. Turn the headlamps on and make sure they work properly. If the
headlamp was correctly aligned before you changed the bulb, you should
not need to align it again.
Replacing front parking lamp/turn signal/cornering lamp bulbs
1. Make sure the headlamp control is in the OFF position.
2. Open the hood and remove the protective cover from the top of the
headlamps by lifting up on the rear corners and release the velcro
attachments. Lift the cover and pull towards the windshield.
3. At the back of the headlamp, pull
back and up slightly on the two
retainer pins to release the
headlamp assembly from the vehicle
and pull headlamp forward.
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