2000 LINCOLN CONTINENTAL message center

²The vehicle's cellular phone automatically places a call to a 24 hour
emergency response center.
²When contact is made, the vehicle sends an electronic data message
to the response center's computer. This data message includes latitude
and longitude coordinates obtained from the vehicle's positioning
system and customer identification information.
²Once the data transmission is complete, the call is forwarded to a
response center operator who confirms your location using a
computerized map.
²The vehicle's cellular handset is locked-out, the phone is automatically
placed in the ªhands-freeº mode and voice communication is
established with the operator through the ªhands-freeº microphone.
²Typically, voice communication with an operator is established within
one minute after an assistance control is pressed.
²The operator verbally obtains details of your situation and, if
necessary, ties your vehicle into a three-way phone call with the
United States Auto Club or local 911 or other emergency services to
dispatch the appropriate assistance to your location.
²In most situations, only the response center can terminate an
assistance request. Once the operator terminates the call, the system
warning light will stop flashing and the system will be reset.
General description
Lincoln's Remote Emergency Satellite Cellular Unit (RESCU) is designed
to expedite roadside, emergency or information assistance to motorists
who are uncertain of their location and/or are uncertain of whom to
contact for assistance.
The Lincoln RESCU system utilizes Global Positioning System (GPS)
technology and the nation's cellular phone network to track vehicle
location and, at the touch of a control, put you in voice contact with the
Lincoln Security Response Center.
Two controls in the overhead console, Information (i) and Emergency
(S.O.S.) will activate the system:
When a control is selected, the RESCU System will direct the vehicle's
cellular phone to automatically place a call to the response center's
central computer. Once a connection is made, an electronic data message
will be transmitted. This data message will include:
²Type of alarm (Information, Emergency or Air Bag activation)
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²notify pre-designated family contacts or friends of the emergency
situation, if requested, or if no response is received from the vehicle.
If you are certain of your location, a direct phone call to 911 or
other emergency services may provide a faster response.
If roadside assistance is required, the Lincoln Security Response Center
will contact the Lincoln Commitment Roadside Assistance provider via
three±way phone call.
Activation and deactivation
When either of the two Lincoln RESCU controls are pressed, or the air
bags are deployed (this will activate the system as an emergency
automatically), a warning light, located in the overhead console, will
begin to flash and status messages will be displayed on the vehicle's
message center, confirming an assistance request has been made. The
warning light will continue to flash throughout the activation.
The system can be activated whenever your ignition key is in the
RUN/START position and for six minutes after your vehicle is turned off.
Once a RESCU control has been pressed, do not attempt to crank the
engine as this may cancel the activation. In most situations, the
assistance request can only be terminated and the system reset when a
special tone is sent to the vehicle by the Lincoln Security Response
Center. (SeeAutomatic rediallater in this chapter for exceptions.)
Operation will continue even if the vehicle is turned off during an
activation (although visual feedback via the message center will not be
available in this situation).
INFO activations can be cancelled by pressing the END button on the
cellular phone.
Cellular phone interface
The cellular phone must be connected to the vehicle and activated for
the system to work. During an activation, Lincoln RESCU takes control
of the vehicle's cellular phone. If the phone is in use, the call will be
terminated and the Lincoln Security Response Center will automatically
be dialed. The cellular handset becomes inoperative and all voice
communication with the operator is accomplished via the cellular phone's
ªhands-freeº microphone.
When an activation is terminated, your phone is left unlocked, in the ON
state and may not return to its previous call restriction or system
selection setting. It can be reprogrammed to your previous setting as
desired.
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Refer to your cellular phone user's manual for further information.
Message center interface
During an activation, Lincoln RESCU communicates with the vehicle's
message center. Status messages describing the sequence of the steps
being executed are displayed, allowing you to visually follow the
activation process. The following messages are typical of those displayed
during an assistance request. They are as shown in the order in which
they would appear:
²INFO REQUEST or S.O.S. REQUEST
²CALL IN PROGRESS
²RINGING RESPONSE CENTER
²SENDING LOCATION DATA
²DATA RECEIVED
²WAITING FOR OPERATOR
Once an assistance request is made, it will typically take less than one
minute until contact is made with an operator. During voice
communication the following messages will alternately toggle on the
display:
²CID XXXXXXXXXX
²LAT XXXXXXXXXX
²LON XXXXXXXXXX
²HDG XX
These messages respectively are the customer identification number,
vehicle latitude and vehicle longitude. Under special conditions, the
operator may ask you to read the information being displayed on the
message center.
Automatic redial
As described previously, when an assistance request is made, the
vehicle's cellular phone automatically dials the Lincoln Security Response
Center's central computer and attempts to send an electronic data
message. On rare occasions, it can be difficult for the computer to
recognize the message if the cellular connection is weak or noisy. If the
transmission of the message is unsuccessful, the data call will be
terminated and the message ªREDIAL IN PROGRESSº will be displayed
on the message center. A second call will automatically be placed which
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bypasses the response center's computer and is forwarded directly to an
operator.
Similarly, if the cellular call is disconnected by the network prior to
receipt of the termination tone, another call to the response center will
also automatically be dialed. The message ªREDIAL IN PROGRESSº will
be displayed on the message center and voice communication with an
operator will be restored.
During redial calls, full control of the cellular phone is returned to you.
Pressing either PWR or END on the cellular handset will terminate the
assistance request and reset the system.
Location data retransmit capability
During an activation, the Lincoln Security Response Center operator has
the capability to initiate a retransmission of the electronic data message.
This may be necessary to ensure a more precise determination of vehicle
location or to track a vehicle that is moving. To accomplish the
retransmit, a special tone is sent to the vehicle by the response center.
In this situation you will temporarily lose voice contact with the operator
and the messages ªSENDING LOCATION DATAº and ªDATA RECEIVEDº
will be respectively displayed on the message center. After the data
retransmission is complete, voice communication will be restored and the
CID, LAT, LON and HDG message will again alternately toggle on the
message center display.
Global positioning system
Vehicle location is continuously updated via Global Positioning System
(GPS) technology. GPS was developed by the U.S. Department of
Defense for worldwide navigational and positioning purposes. It utilizes a
constellation of 24 orbiting satellites located more than 20 000 km (12
428 miles) above the earth. At any given time, several of the 24 satellites
should be visible to the vehicle's GPS receiver. Based on the time for
signals emitted by these satellites to reach the receiver, an on-board
computer will determine the vehicle's location, typically within 30 meters
(100 feet). In addition to latitude and longitude, the system also
determines heading and speed.
Vehicle positioning information is relayed to the Lincoln Security
Response Center only during roadside or emergency requests. The
response center will not be able to track your location while in an
inactive state.
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system will operate but the response center will not be able to identify
your location. In this situation, the operator will depend on you to
provide verbal information regarding vehicle location.
²
Inoperative if cellular signal marginal or unavailable
Since the Lincoln RESCU System utilizes the vehicle's cellular phone, it
can only be operated in geographical areas with cellular coverage.
Although approximately 90 percent of the U.S. population lives and
works in cellular coverage areas, there are various rural or mountainous
areas where coverage is marginal or does not exist. If an activation
occurs in this situation, the messages ªNO CELLULAR SIGNALº and
ªWAITING TO ACQUIREº will alternately be displayed on the message
center. If after several attempts cellular service can not be acquired, the
message ªUNABLE TO PLACE CALLº will be displayed, the assistance
request will be terminated and the phone will return to its normal
operating mode.
²
Inoperative if cellular system is busy
In a particular area, the local cellular system can only handle a limited
number of cellular calls at one time. Once volume has reached the
maximum limit, additional callers are denied access. If an activation
occurs in this situation, the messages ªCELLULAR SYSTEM BUSYº and
ªPLEASE WAITº will alternately be displayed on the message center. If
after several attempts a cellular channel cannot be acquired, the message
ªUNABLE TO PLACE CALLº will be displayed, the assistance request
will be terminated and the phone will return to its normal operating
mode.
²
Incompatible with cellular PIN feature
Some cellular carriers offer custom phone numbers that are assigned a
personal identification number (PIN). In this situation, the user is
required to enter the PIN with any phone calls made over the network.
The PIN feature is not compatible with the Lincoln RESCU System. At
the time your phone is activated, ask your carrier to assign you a phone
number that does not require a personal identification number. If you
have difficulty obtaining a non-PIN number, contact you dealer or call
the Ford Cellular System Clearinghouse at 1±800±367±3357 for
assistance.
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The system is ready to arm whenever the ignition is turned OFF. Any of
the following actions will prearm the alarm system:
²Lock the doors with the remote
transmitter (doors opened or
closed). The horn will chirp to
confirm that the control was
pressed. The horn chirp feature
can be turned on/off by using the
feature menu in the message
center.
²Press 7/8 and 9/0 controls on the
keyless entry pad at the same
time to lock the doors (doors
opened or closed).
²Open a door and press the power
door lock control to lock the
doors.
If a door is open, the system is prearmed and is waiting for the door to
close. The anti-theft indicator on the instrument panel will be lit
continuously when the system is prearmed.
Once the doors are closed, the system will arm in 30 seconds.
Disarming the system
You can disarm the system by any of the following actions:
²Unlock the doors by using your
remote entry transmitter.
123
45678
90
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²Unlock the doors by using your
keyless entry keypad.
²Unlock the doors with a key. Turn
the key full travel (toward the front of the vehicle) to make sure the
alarm disarms.
²Turn ignition to ACC or ON.
REMOTE ENTRY SYSTEM
The remote entry system allows you to lock or unlock all vehicle doors
without a key.
The remote entry features only operate with the ignition in the OFF position.
If there is any potential remote keyless entry problem with your vehicle,
ensureALL key fobs(remote entry transmitters) are brought to the
dealership, to aid in troubleshooting.
Unlocking the doors
Press this control to unlock the
driver's door. The interior lamps will
illuminate.
Press the control a second time
within five seconds to unlock all
doors.
Locking the doors
Press this control to lock all doors.
The horn will chirp to confirm that
the control was pressed. The horn
chirp feature can be turned on/off
by using the feature menu in the
message center.
123
45678
90
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Autolock
The autolock feature will lock all of the doors when:
²all vehicle doors are fully closed
²the ignition key is turned to the ON position
²the vehicle is in a forward gear and
²you exceed 5 km/h (3 mph).
The autolock feature repeats when:
²the ignition key remains in the ON position
²a door is opened and then closed
²the vehicle is in a forward gear, and
²you exceed 5 km/h (3 mph).
The autolock feature can be turned on/off by using the feature menu in
the message center. Refer toElectronic message centerfor more
information.
SECURILOCKYPASSIVE ANTI-THEFT SYSTEM
Your vehicle is equipped with a coded-key anti-theft system. Only the
correct keywill be able to start your vehicle. If your keys are lost or
stolen, you must take your vehicle to your dealership for key
reprogramming.
This system provides an advanced level of vehicle theft protection. Your
vehicle's engine can only be started with the two coded keys provided
with your vehicle. Each time you start your vehicle, the coded key is
read by the anti-theft system. If the key identification code matches the
code stored in the anti-theft system, the vehicle's engine is allowed to
start. If the key identification code does not match the code stored in
the system or if a coded key is not detected (vehicle theft situation), the
vehicle's engine will not operate.
If there is any anti-theft problem with your vehicle, ensureALL coded
keysfor that vehicle are brought to the dealership, to aid in
troubleshooting.
The SecuriLockypassive anti-theft system is not compatible with
aftermarket remote start systems. Use of these systems may result in
vehicle starting problems and a loss of security protection. Large metallic
objects, electronic devices on the key chain that can be used to purchase
gasoline or similar items, or a second key on the same key ring as the
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