2000 FORD EXPLORER light

Use only carnauba or synthetic-based waxes. Use a cleaning fluid with a
clean cloth to remove any bugs before waxing your vehicle. Use tar
remover to remove any tar spots.
Avoid getting wax on the windshield, or on any surfaces which appear
coarse or bumpy. If you have wax applied at a commercial car wash, it is
recommended that you clean the wiper blades and windshield as
described inCleaning the wiper blades and windshield.
Repairing paint chips
Minor scratches or paint damage from road debris may be repaired with
the Ultra Touch Prep and Finishing Kit (#F7AZ-19K507±BA), Lacquer
Touch-up Paint (#ALBZ-19500±XXXXA), or Exterior Acrylic Spray
Lacquer (#ALAZ-19500±XXXXA) from the Ford Car Care Chemicals line.
Please note that the part numbers (shown as XXXX above) will vary with
your vehicle's specific coloring. Observe the application instructions on
the products.
Remove particles such as bird droppings, tree sap, insect remains, tar
spots, road salt and industrial fallout immediately.
Cleaning the engine
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
²Take care when using a power washer to clean the engine. The high
pressure fluid could penetrate the sealed parts and cause damage.
²Do not spray with cold water to avoid cracking the engine block or
other engine components.
²Cover the highlighted areas to prevent water damage when cleaning
the engine.
Maintenance and care
260

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection throughout
the United States and Canada, provided by a network of more than 5,000
participating Ford or Lincoln Mercury and Ford of Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Assistance Center.
Customer assistance
275

THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Customer assistance
278

Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner (not available in Canada)
* May be sold with the Motorcraft name
FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford accessories are available for your vehicle
through your local authorized Ford, Lincoln Mercury or Ford of Canada
dealer. These quality accessories have been specifically engineered to
fulfill your automotive needs; they are custom designed to complement
the style and aerodynamic appearance of your vehicle. In addition, each
accessory is made from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications. Ford accessories are
warranted for up to 12 months or 20 000 km (12 000 miles) on all cars
and light trucks and 12 months with unlimited distance on medium/heavy
duty trucks unless the accessory is installed on a new vehicle, then the
warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Styled wheel protector locks
Vehicle security systems
Comfort and convenience
Cargo nets
Cargo organizers
Cargo shades
Engine block heaters
Tire step
Customer assistance
283

Travel equipment
Automatic headlamps with daytime running lights (DRL)
Daytime running lights (DRL)
Factory luggage rack adaptors
Fog lights
Framed luggage covers
Heavy-duty battery
Home link visor
Inside mirror, electrochromic compass (with and without temperature
display)
Luggage/cargo basket
Neutral towing transfer case kit (Explorer 4.0L only)
Removable luggage rack
Removable luggage rack adapters
Running boards
Soft luggage cover
Speed control
Track rider bars (for luggage rack)
Trailer hitch (Class III)
Trailer hitch bars and balls
Trailer hitch mount bike carrier
Trailer hitch wiring adaptor
Trailer lamp wiring
Protection and appearance equipment
Air bag anti-theft locks
Car/truck covers
Cargo liners, interior
Carpet floor mats
Cleaners, waxes and polishes
Door edge guards
Customer assistance
284

A
Air bag supplemental
restraint system ........135±136, 140
and child safety seats ............137
description ......................136, 140
disposal ....................................143
driver air bag ..................138, 141
indicator light ...........10, 139, 142
operation .........................138, 141
passenger air bag ...........138, 141
side air bag ..............................140
Air cleaner filter .......................266
Air conditioning ..........................22
automatic temperature
control system ..........................25
rear seat controls .....................31
Air suspension ...........................158
description ..............................158
warning light .............................12
All Wheel Drive (AWD),
driving off road .........................173
Ambulance packages ....................3
Antifreeze
(see Engine coolant) ................223
Anti-lock brake system
(see Brakes) ......................155±156
Anti-theft system
warning light .............................11
Armrests ....................................105
Audio system (see Radio) .........35
Automatic transmission
driving an automatic
overdrive .........................160, 163
fluid, adding ....................229, 231
fluid, checking ................229, 231
fluid, refill capacities ..............266fluid, specification ..................272
Auxiliary power point ...............104
Axle
lubricant specifications ..269, 272
refill capacities ........................266
traction lok ..............................176
B
Battery .......................................236
acid, treating emergencies .....236
charging system
warning light .............................11
jumping a disabled battery ....204
maintenance-free ....................236
replacement, specifications ...266
servicing ..................................236
voltage gauge ............................16
Belt minder ...............................131
Brakes ........................................155
anti-lock ...........................155±156
anti-lock brake system
(ABS) warning light .........10, 156
brake warning light ..................10
fluid, checking and adding ....221
fluid, refill capacities ..............266
fluid, specifications .........269, 272
lubricant specifications ..269, 272
parking ....................................156
shift interlock ..........................159
Break-in period .............................3
C
Capacities for refilling fluids ....266
Cargo area shade ......................106
Cargo cover ...............................106
CD changer .................................77
Index
288

Driving under special
conditions ..........................172, 175
mud ..........................171±172, 174
sand .................................172, 174
snow and ice ...171, 173±174, 176
through water .........172, 174, 179
E
Emergencies, roadside
jump-starting ..........................204
Emission control system ..........252
Engine ........................................272
check engine/service engine
soon light ....................................8
cleaning ...................................260
coolant .....................................223
idle speed control ...................236
lubrication
specifications ..................269, 272
refill capacities ........................266
service points ..................215±217
starting after a collision .........190
Engine block heater .................153
Engine oil ..................................217
checking and adding ..............217
dipstick ....................................217
filter, specifications ........220, 266
recommendations ...................220
refill capacities ........................266
specifications ..................269, 272
Exhaust fumes ..........................153
F
Floor mats .................................105
Fluid capacities .........................266
Foglamps .....................................21
Four-Wheel Drive vehicles..12, 168control trac .......................33, 168
description ......................169±170
driving off road ...............171, 174
electronic shift ..........................33
preparing to drive your
vehicle .....................................158
Fuel ............................................244
calculating fuel
economy ............................18, 248
cap .......................................9, 247
capacity ...................................266
choosing the right fuel ...........246
comparisons with EPA fuel
economy estimates .................251
detergent in fuel .....................247
filling your vehicle
with fuel ..................244, 247, 249
filter, specifications ........248, 266
fuel pump shut-off switch .....190
gauge .........................................16
improving fuel economy ........248
octane rating ...................246, 272
quality ......................................246
running out of fuel .................247
safety information relating
to automotive fuels ................244
Fuses ..................................191, 193
G
Garage door opener ..............90, 94
Gas cap (see Fuel cap) ........9, 247
Gas mileage
(see Fuel economy) .................248
Gauges .........................................14
battery voltage gauge ...............16
engine coolant temperature
gauge .........................................14
engine oil pressure gauge ........16
fuel gauge ..................................16
Index
290

odometer ...................................15
speedometer .............................14
tachometer ................................15
trip odometer ............................15
GAWR (Gross Axle Weight
Rating) .......................................176
calculating ...............................178
definition .................................176
driving with a heavy load ......176
location ....................................176
GVWR (Gross Vehicle Weight
Rating) .......................................176
calculating .......................176, 178
definition .................................176
driving with a heavy load ......176
location ....................................176
H
Hazard flashers .........................190
Head restraints .................119, 123
Headlamps ...................................21
aiming ......................................259
autolamp system .......................99
bulb specifications ..................258
daytime running lights .............21
flash to pass ..............................22
high beam ...........................11, 21
replacing bulbs .......................254
turning on and off ....................21
warning chime ..........................13
Heating ........................................22
heating and air conditioning
system .......................................22
HomeLink universal
transceiver (see Garage
door opener) .........................94±98
Hood ..........................................213I
Ignition .................................81, 272
Infant seats
(see Safety seats) .....................144
Inspection/maintenance
(I/M) testing ..............................253
Instrument panel
cleaning ...................................263
cluster ..................................8, 264
lighting up panel
and interior ...............................22
location of components ..............8
J
Jack ............................................199
positioning ...............................199
storage .....................................199
Jump-starting your vehicle ......204
K
Keyless entry system ...............112
autolock ...................................114
keypad .....................................112
locking and unlocking
doors ................................113±114
programming entry code .......113
Keys
key in ignition chime ...............13
positions of the ignition ...........81
L
Lamps
bulb replacement
specifications chart ................258
cargo lamps ...............................22
daytime running light ...............21
Index
291