GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
•24–hours, seven days a week
•for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•fuel delivery
•towing to the nearest Ford of Canada or Ford Motor Company
dealership, or towing to your selling dealership if within 56 km
(35 miles). Even non-warranty related tows, like accidents or getting
stuck in the mud or snow, are covered (some exclusions apply, such
as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1–800–521–4140. In Canada call 1–800–665–2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1–800–521–4140.
Call 1–800–665–2006 in Canada.
Roadside emergencies
137
To remove the anti-theft lug nut:
1. Insert the key over the locking
lug nut. Make sure you hold the key
square to the lug nut. If you hold
the key at an angle, you could
damage the key and the lug nut.
2. Place the lug nut wrench over the lug nut key and apply pressure on
the key with the wrench.
3. Turn the wrench in a counterclockwise direction to remove the lug
nut.
To install the anti-theft lug nut:
1. Insert the key over the locking lug nut.
2. Place the lug nut wrench over the lug nut key and apply pressure on
the key with the wrench.
3. Install the lug nut.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Do not push start your vehicle. You could damage the catalytic
converter.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
Do not attempt to push start your vehicle. Automatic
transmissions do not have push-start capability.
Preparing your vehicle
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
Roadside emergencies
148
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle’s battery.
+–+–
+–+–
Roadside emergencies
151
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle’s battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
+–+–
+–+–
Roadside emergencies
152
set zone adjustment .................75
Controls
power seat ............................94,95
Coolant
checking and adding ..............161
coolant temperature light ........10
refill capacities .................164,201
specifications ...................202,204
Cruise control
(see Speed control) ....................66
Customer Assistance ................137
Ford accessories for your
vehicle .....................................214
Ford Extended
Service Plan ............................207
Getting assistance outside the
U.S. and Canada .....................213
Getting roadside assistance ...137
Getting the
service you need ....................207
Ordering additional
owner’s literature ...................217
The Dispute
Settlement Board ...................210
Utilizing the Mediation/
Arbitration Program ...............213
Daytime running lamps
(see Lamps) ................................24
Defrost
rear window ..............................25
Dipstick
automatic
transmission fluid ...................168
engine oil .................................157
Doors
lubricant specifications ..........202
Driving under special
conditions
through water .........................136
Emergencies, roadside
jump-starting ..........................148
Emission control system ..........187Engine ........................................204
check engine/
service engine soon light ...........9
cleaning ...................................197
coolant .....................................161
fail-safe coolant ......................165
idle speed control ...................171
lubrication
specifications ...................202,204
refill capacities ........................201
service points ..........................156
starting after a collision .........138
Engine block heater .................120
Engine oil ..................................157
change oil soon warning,
message center .......................157
checking and adding ..............157
dipstick ....................................157
filter, specifications .........159,201
recommendations ...................159
refill capacities ........................201
specifications ...................202,204
Exhaust fumes ..........................121
Fail safe cooling ........................165
Floor mats ...................................79
Fluid capacities .........................201
Fuel ............................................179
calculating fuel economy .......184
cap ...........................................181
capacity ...................................201
choosing the right fuel ...........182
comparisons with EPA fuel
economy estimates .................187
detergent in fuel .....................183
filling your vehicle
with fuel ....................179,181,184
filter, specifications .........184,201
fuel pump shut-off switch .....138
gauge .........................................15
improving fuel economy ........184
low fuel warning light ................8
octane rating ....................183,204
Index
220
quality ......................................183
running out of fuel .................183
safety information relating to
automotive fuels .....................179
Fuses ...................................139,140
Garage door opener ....................70
Gas cap (see Fuel cap) ............181
Gas mileage
(see Fuel economy) .................184
Gauges .........................................15
battery voltage gauge ...............19
engine coolant
temperature gauge ...................18
engine oil pressure gauge ........19
fuel gauge ..................................15
odometer ...................................17
speedometer .............................16
trip odometer ............................18
GAWR
(Gross Axle Weight Rating) .....131
definition .................................131
driving with a heavy load ......131
location ....................................131
GVWR (Gross
Vehicle Weight Rating) .............131
calculating ...............................131
definition .................................131
driving with a heavy load ......131
location ....................................131
Hazard flashers .........................138
Head restraints ...........................92
Headlamps ...................................24
aiming ......................................194
autolamp system .......................25
bulb specifications ..................194
daytime running lights .............24
flash to pass ..............................25
high beam ............................11,25
replacing bulbs .......................189
turning on and off ....................24
warning chime ..........................15
Heating ........................................26heating and air conditioning
system .......................................26
HomeLink universal
transceiver (see Garage
door opener) ................70,71,72,73
Hood ..........................................155
Ignition .......................................204
positions of the ignition ...........65
Infant seats
(see Safety seats) .....................112
Inspection/maintenance
(I/M) testing ..............................188
Instrument panel
cleaning ...................................198
cluster ...................................8,199
lighting up
panel and interior .....................24
location of components ..............8
Jump-starting your vehicle ......148
Keyless entry system .................87
autolock .....................................81
keypad .......................................87
programming entry code .........88
Keys
key in ignition chime ...............14
positions of the ignition ...........65
Lamps
autolamp system .......................25
bulb replacement
specifications chart ................194
cargo lamps ...............................24
daytime running light ...............24
headlamps .................................24
headlamps, flash to pass ..........25
instrument panel, dimming .....24
interior lamps ....................24,193
replacing bulbs .........189,191,193
Lane change indicator
(see Turn signal) ........................64
Lights, warning and indicator ......8
air bag ........................................10
air suspension ...........................12
Index
221
Specification chart,
lubricants ............................202,204
Speed control ..............................66
Speedometer ...............................16
Starting your vehicle .........118,120
jump starting ..........................148
Steering
speed sensitive .......................126
Steering wheel
tilting .........................................65
Tilt steering wheel ......................65
Tires ......................144,175,176,177
changing ...........................144,145
checking the pressure ............177
replacing ..................................178
rotating ....................................177
snow tires and chains ............179
tire grades ...............................176
treadwear ................................176
Towing ................................133,177
recreational towing .................135
trailer towing ..........................133
wrecker ....................................153
Traction control ........................125
off light ......................................13
Traction-lok rear axle ...............130
Transmission .............................127fluid, checking and adding
(automatic) .............................168
fluid, refill capacities ..............201
lubricant specifications ...202,204
Trip odometer .............................18
Trunk ...........................................90
remote release .....................76,83
Turn signal .............................11,64
Vehicle dimensions ...................204
Vehicle Identification
Number (VIN) ...........................206
Vehicle loading ..........................131
Ventilating your vehicle ...........121
Warning chimes ......................14,15
Warning lights (see Lights) .........8
Washer fluid ..............................161
Water, Driving through .............136
Windows
power .........................................76
Windshield washer
fluid and wipers
checking and adding fluid .....161
checking and cleaning ............174
operation ...................................64
replacing wiper blades ...........174
Wrecker towing .........................153
Index
223