Page 137 of 224

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
•24–hours, seven days a week
•for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•fuel delivery
•towing to the nearest Ford of Canada or Ford Motor Company
dealership, or towing to your selling dealership if within 56 km
(35 miles). Even non-warranty related tows, like accidents or getting
stuck in the mud or snow, are covered (some exclusions apply, such
as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1–800–521–4140. In Canada call 1–800–665–2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1–800–521–4140.
Call 1–800–665–2006 in Canada.
Roadside emergencies
137
Page 138 of 224
Roadside coverage beyond basic warranty
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.
HAZARD FLASHER
Use only in an emergency to warn traffic of vehicle breakdown,
approaching danger, etc. The hazard flashers can be operated when the
ignition is off.
•The hazard lights control is
located on top of the steering
column.
•Depress hazard lights control to
activate all hazard flashers
simultaneously.
•Depress control again to turn the
flashers off.
RESETTING THE FUEL PUMP SHUT-OFF SWITCH
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
Roadside emergencies
138
Page 139 of 224
The fuel pump shut-off switch is
located on the left side of the trunk
behind the trunk liner.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the OFF position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the ON position. Pause for a few seconds and
return the key to the OFF position.
5. Make a further check for leaks in the fuel system.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical components.
15
Roadside emergencies
139
Page 140 of 224
Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause
severe wire damage and could start a fire.
Standard fuse amperage rating and color
COLOR
Fuse
RatingMini
FusesStandard
FusesMaxi
FusesCartridge
Maxi
FusesFuse Link
Cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — — —
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue — Yellow
70A — — Tan — Brown
80A — — Natural — Black
Passenger compartment fuse panel
The fuse panel is located below and to the left of the steering wheel by
the brake pedal. Remove the panel cover to access the fuses.
To remove a fuse use the fuse puller tool provided on the fuse panel
cover.
Roadside emergencies
140
Page 141 of 224
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
1 15A Brake Pedal Position (BPP) Switch,
Multi-Function Switch, Speed Control
2 30A Wiper Control Module, Windshield Wiper
Motor
3 — Not Used
4 15A Lighting Control Module, Main Light Switch
5 15A Backup Lamps, Variable Assist Power
Steering (VAPS), Turn Signals, Air
Suspension, Daytime Running Lamps,
Electronic Day/Night Mirror, Shift Lock,
EATC, Speed Chime Warning
6 15A Speed Control, Main Light Switch, Lighting
Control Module, Clock, Police Power Relay
7 25A Powertrain Control Module (PCM) Power
Diode, Ignition Coils
18 17
15 16
8
412 7659 12 101114
13
3
Roadside emergencies
141
Page 142 of 224

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
8 15A Lighting Control Module, Power Mirrors,
PATS Module, Keyless Entry, Clock
Memory, Electronic Automatic Temperature
Control (EATC), Power Windows, Police
Spot Light, SecuriLock
9 30A Blower Motor, A/C-Heater Mode Switch
10 10A Air Bag Module
11 5A Radio
12 18A CB Lighting Control Module, Flash-to-Pass,
Main Light Switch
13 15A Warning Lamps, Analog Cluster Gauges and
Indicators, Electronic Automatic
Transmission, Lighting Control Module
14 20A CB Window/Door Lock Control, Driver’s Door
Module, One Touch Down
15 10A Anti-Lock Brakes, Instrument Cluster,
Transmission Control Switch
16 20A Cigar Lighter, Auxiliary Power Point
17 10A Rear Defrost
18 10A Air Bag Module
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
Always disconnect the battery before servicing high current
fuses.
Always replace the cover to the Power Distribution Box before
reconnecting the battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and carechapter.
Roadside emergencies
142
Page 143 of 224
The high-current fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box Description
1 20A* Electric Fuel Pump Relay
2 30A* Generator, Starter Relay, Fuses 15 and 18
3 25A* Radio, CD Changer, Subwoofer Amplifier
4 30A* Police Power Relay
5 15A* Horn Relay
6 20A* DRL Module
7 20A CB Power door Locks, Power Seats, Trunk Lid
Release
8 30A** Air Suspension System
9 50A** See Fuses 5 and 9
10 50A** See Fuses 1, 2, 6, 7, 10, 11, 13 and Circuit
Breaker 14
11 40A** See Fuses 4, 8, 16 and Circuit Breaker 12
1
2
3
4
5
6
7
89
10
11
12
13
14
15
16
17RELAY
1
RELAY
2
RELAY
3
RELAY
4
Roadside emergencies
143
Page 144 of 224

Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box Description
12 30A** PCM Power Relay, PCM, Natural Gas
Vehicle Module
13 50A** High Speed Cooling Fan Relay
14 40A** Rear Window Defrost Relay, Also see Fuse
17
15 50A** Anti-Lock Brake Module
16 50A** Police Option Fuse Holder
17 30A CB Cooling Fan Relay
Relay 1 — Rear Defrost Relay
Relay 2 — Horn Relay
Relay 3 — Cooling Fan Relay
Relay 4 — Air Suspension Pump Relay, Police Power
Relay
* Mini Fuses ** Maxi Fuses
Relays
Relays are located in the power distribution box and should be replaced
by qualified technicians.
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Temporary spare tire information
Your vehicle may have a temporary or full-size spare tire. The temporary
spare tire for your vehicle is labeled as such. It is smaller than a regular
tire and is designed for emergency use only. Replace this tire with a
full-size tire as soon as possible.
If you use the temporary spare tire continuously or do not follow
these precautions, the tire could fail, causing you to lose control
of the vehicle, possibly injuring yourself or others.
Roadside emergencies
144