2000 CADILLAC ESCALADE service

6-38
To replace the windshield wiper blade assembly:
1. Lift the wiper arm and turn the blade until it is facing
away from the windshield.
2. Push the release lever and slide the wiper assembly
toward the driver's side of the vehicle.
3. Install a new blade by reversing Steps 1 and 2.
Tires
Your new vehicle comes with high-quality tires made by
a leading tire manufacturer. If you ever have questions
about your tire warranty and where to obtain service, see
your Cadillac Warranty booklet for details.
CAUTION:
Poorly maintained and improperly used tires
are dangerous.

Overloading your tires can cause
overheating as a result of too much friction.
You could have an air
-out and a serious
accident. See ªLoading Your Vehicleº in
the Index.

Underinflated tires pose the same danger as
overloaded tires. The resulting accident
could cause serious injury. Check all tires
frequently to maintain the recommended
pressure. Tire pressure should be checked
when your tires are cold.

Overinflated tires are more likely to be
cut, punctured or broken by a sudden
impact
-- such as when you hit a pothole.
Keep tires at the recommended pressure.

Worn, old tires can cause accidents. If your
tread is badly worn, or if your tires have
been damaged, replace them.

6-40
When to Check
Check your tires once a month or more. Also, check the
tire pressure of the spare tire.
How to Check
Use a good quality pocket
-type gage to check tire
pressure. You can't tell if your tires are properly inflated
simply by looking at them. Radial tires may look
properly inflated even when they're underinflated.
Be sure to put the valve caps back on the valve
stems. They help prevent leaks by keeping out
dirt and moisture.
Tire Inspection and Rotation
Tires should be rotated every 6,000 to 8,000 miles
(10 000 to 13 000 km). Any time you notice unusual
wear, rotate your tires as soon as possible and check
wheel alignment. Also check for damaged tires or
wheels. See ªWhen It's Time for New Tiresº and
ªWheel Replacementº later in this section for
more information.
Make sure the spare tire is secured properly. Push, pull
and then try to rotate or turn the tire. If it moves, use the
ratchet to tighten the cable. See ªStoring a Flat or Spare
Tire and Toolsº in the Index.The purpose of regular rotation is to achieve more
uniform wear for all tires on the vehicle. The first
rotation is the most important. See ªScheduled
Maintenance Servicesº in the Maintenance Schedule
booklet for scheduled rotation intervals.
When rotating your tires, always use one of the correct
rotation patterns shown here.
After the tires have been rotated, adjust the front and
rear inflation pressures as shown on the
Certification/Tire label. Make certain that all wheel nuts
are properly tightened. See ªWheel Nut Torqueº in
the Index.

6-42

The tire has a puncture, cut or other damage that
can't be repaired well because of the size or location
of the damage.
Buying New Tires
To find out what kind and size of tires you need, look at
the Certification/Tire label.
The tires installed on your vehicle when it was new had
a Tire Performance Criteria Specification (TPC Spec)
number on each tire's sidewall. When you get new tires,
get ones with that same TPC Spec number. That way
your vehicle will continue to have tires that are designed
to give proper endurance, handling, speed rating,
traction, ride and other things during normal service on
your vehicle. If your tires have an all
-season tread
design, the TPC number will be followed by an ªMSº
(for mud and snow).
If you ever replace your tires with those not having a
TPC Spec number, make sure they are the same size,
load range, speed rating and construction type (bias,
bias
-belted or radial) as your original tires.
CAUTION:
Mixing tires could cause you to lose control while
driving. If you mix tires of different sizes or types
(radial and bias
-belted tires), the vehicle may not
handle properly, and you could have a crash.
Using tires of different sizes may also cause
damage to your vehicle. Be sure to use the same
size and type tires on all wheels.
CAUTION:
If you use bias-ply tires on your vehicle, the
wheel rim flanges could develop cracks after
many miles of driving. A tire and/or wheel could
fail suddenly, causing a crash. Use only radial
-ply
tires with the wheels on your vehicle.

6-43 Uniform Tire Quality Grading
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration, which grades tires by
treadwear, traction and temperature performance. (This
applies only to vehicles sold in the United States.) The
grades are molded on the sidewalls of most passenger
car tires. The Uniform Tire Quality Grading system does
not apply to deep tread, winter
-type snow tires,
space
-saver or temporary use spare tires, tires with
nominal rim diameters of 10 to 12 inches (25 to 30 cm),
or to some limited
-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform to Federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and a half
(1 1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends
upon the actual conditions of their use, however, and
may depart significantly from the norm due to variations
in driving habits, service practices and differences in
road characteristics and climate.
Traction -- AA, A, B, C
The traction grades, from highest to lowest, are AA, A,
B, and C. Those grades represent the tire's ability to stop
on wet pavement as measured under controlled
conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor
traction performance. Warning: The traction grade
assigned to this tire is based on straight
-ahead braking
traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.

6-52
Don't take your vehicle through an automatic car wash
that has silicon carbide tire cleaning brushes. These
brushes can also damage the surface of these wheels.
Cleaning Tires
To clean your tires, use a stiff brush with a tire cleaner.
NOTICE:
When applying a tire dressing always take care to
wipe off any overspray or splash from all painted
surfaces on the body or wheels of the vehicle.
Petroleum
-based products may damage the paint
finish and tires.
Sheet Metal Damage
If your vehicle is damaged and requires sheet metal
repair or replacement, make sure the body repair shop
applies anti
-corrosion material to the parts repaired or
replaced to restore corrosion protection.
Original manufacturer replacement parts will provide
the corrosion protection while maintaining the warranty.
Finish Damage
Any stone chips, fractures or deep scratches in the finish
should be repaired right away. Bare metal will corrode
quickly and may develop into a major repair expense.
Minor chips and scratches can be repaired with touch
-up
materials available from your dealer or other service
outlets. Larger areas of finish damage can be corrected
in your dealer's body and paint shop.

6-55
Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on
a plate in the front corner of the instrument panel, on the
driver's side. You can see it if you look through the
windshield from outside your vehicle. The VIN also
appears on the Vehicle Certification and Service Parts
labels and the certificates of title and registration.
Engine Identification
The 8th character in your VIN is the engine code. This
code will help you identify your engine, specifications
and replacement parts.
Service Parts Identification Label
You'll find this label on the inside of the glove box. It's
very helpful if you ever need to order parts. On this
label is:

your VIN,

the model designation,

paint information and

a list of all production options and
special equipment.
Be sure that this label is not removed from the vehicle.

7-
7-1
Section 7 Customer Assistance Information
Here you will find out how to contact Cadillac if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
7
-2 Customer Satisfaction Procedure
7
-3 Customer Assistance for Text Telephone
(TTY) Users
7
-4 Customer Assistance Offices
7
-5 GM Mobility Program for Persons
with Disabilities
7
-5 Roadside Service
7
-7 Roadside Service for the Hearing or
Speech Impaired
7
-8 Courtesy Transportation
7
-8 Transportation Options7
-10 Warranty Information
7
-10 Reporting Safety Defects to the United
States Government
7
-11 Reporting Safety Defects to the
Canadian Government
7
-11 Reporting Safety Defects to
General Motors
7
-11 Ordering Service and Owner Publications
in Canada

7-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken:STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Cadillac Customer Assistance Center, 24 hours a day, by
calling 1-800-458-8006. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage