1999 Mercury Grand Marquis light

Replacing headlamp bulbs
Handle a halogen headlamp bulb carefully and keep out of
children's reach. Grasp the bulb only by its plastic base and do
not touch the glass. The oil from your hand could cause the bulb to
break the next time the headlamps are operated.
To remove the headlamp bulb:
1. Make sure headlamp switch is in OFF position, then open the hood.
2. Remove the protective cover by turning the three knobs to the unlock
position.
3. Disengage the safety snap on the connector by pulling upward slightly
on the clip.
4. Release clip and disconnect the
electrical connector from the bulb.
5. Remove the bulb retaining ring by
rotating it counterclockwise (when
viewed from the rear) about 1/8
turn to free it from the bulb socket,
and slide the ring off the plastic
base. Keep the ring to retain the
new bulb.
6. With out turning, remove the old bulb from the lamp assembly by
gently pulling it straight back out of the lamp assembly.
To install the new bulb:
1. With the flat side of the new
bulb's plastic base facing upward,
insert the glass end of the bulb into
the lamp assembly. Turn the bulb
left or right to align the grooves in
the plastic base with the tabs in the
lamp assembly. When the grooves are aligned, push the bulb into the
lamp assembly until the plastic base contacts the rear of the lamp
assembly.
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167

2. Install the bulb retaining ring over the plastic base until it contacts the
rear of the socket by rotating it clockwise until you feel a ªstop.º
3. Connect the electrical connector into the rear of the plastic base until
it snaps, locking it into position.
4. Install the protective cover over headlamps locking it in place with
three knobs.
5. Turn the headlamps on and make sure they work properly. If the
headlamp was correctly aligned before you changed the bulb, you should
not need to align it again.
Replacing front parking lamp/turn signal bulbs
1. Make sure headlamp switch is in OFF position, then open the hood.
2. Remove the protective cover by turning the three knobs to the unlock
position.
3. Disengage the safety snap on the connector by pulling upward slightly
on the clip.
4. Disconnect the electrical
connector from the bulb socket.
5. Rotate the bulb socket
counterclockwise about
1¤4turn and
remove from lamp assembly.
6. Carefully pull bulb straight out of the socket and push in the new
bulb.
7. To complete installation, follow the removal procedure in reverse
order.
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Using the right bulbs
Function Trade Number
Headlamp 9007
Park lamp and turn lamp (front) 3457 NAK
Side marker (front) 194 NA
Cornering lamp (front) 3156K
Tail, stop, turn (rear) 3157 K
Side marker (rear) 194
Backup lamp 3156K
License plate lamp 168
High-mount brakelamp 912
Luggage compartment lamp 212-2
Dome lamp 906
Rear reading lamp 211-2
Map lamp 168
Illuminated visor mirror 168
Dual floorwell lamp 906
Glove compartment 168
To replace all instrument panel lights - see your dealer.
AIMING THE HEADLAMPS
The alignment of your headlamps should be checked by a qualified
service technician if:
²Oncoming motorists frequently signal you to deactivate your high
beams, and your high beams are not activated.
²The headlamps do not seem to provide enough light for clear night
vision.
²The headlamp beams are pointed substantially away from a slightly
down and to the right position.
CLEANING AND CARING FOR YOUR VEHICLE
Refer to the Customer Assistance chapter for a list of Ford-approved
cleaners, polishes and waxes.
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170

Washing your vehicle
Wash your vehicle regularly with
cold or lukewarm water. Never use
strong detergents or soap. If your
vehicle is particularly dirty, use a
quality car wash detergent. Always
use a clean sponge, washing glove
or similar device and plenty of water
for best results. To avoid spots,
avoid washing when the hood is still
warm, immediately after or during
exposure to strong sunlight.
During winter months, it is especially important to wash the vehicle on a
regular basis. Large quantities of dirt and road salt are difficult to
remove and also cause damage to the vehicle.
Remove any exterior accessories, such as antennas, before entering a car
wash. If you have wax applied to the vehicle at a commercial car wash, it
is recommended that you clean the wiper blades and windshield as
described inCleaning the wiper blades and windshield.
After washing, apply the brakes several times to dry them.
Waxing your vehicle
Wax when water stops beading on the surface. This could be every three
or four months, depending on operating conditions.
Use only carnauba or synthetic-based waxes. Use cleaning fluid or
alcohol with a clean cloth to remove any bugs and tar before waxing
vehicle. Use tar remover to remove any tar spots.
Avoid getting wax on the windshield. If you have wax applied at a
commercial car wash, it is recommended that you clean the wiper blades
and windshield as described inCleaning the wiper blades and
windshield.
Repairing paint chips
Minor scratches or paint damage from road debris may be repaired with
touch-up paint, repair foil or aerosol paint spray from the Ford Car Care
Chemicals line. Observe the application instructions on the products.
Remove particles such as bird droppings, tree sap, insect remains, tar
spots, road salt and industrial fallout immediately.
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171

²Cover the highlighted areas to prevent water damage when cleaning
the engine.
²Never wash or rinse the engine while it is running; water in the
running engine may cause internal damage.
Cleaning plastic exterior parts
Use vinyl cleaner for routine cleaning. Clean with a tar remover if
necessary. Do not clean plastic parts with thinners, solvents or
petroleum-based cleaners.
Cleaning the exterior lamps
Wash with the same detergent as the exterior of your vehicle. Use glass
cleaner or tar remover if necessary.
To avoid scratching the lamps, do not use a dry paper towel, chemical
solvents or abrasive cleaners.
Cleaning the wiper blades and windshield
If the wiper blades do not wipe properly, clean the wiper blade rubber
element with undiluted windshield washer solution or a mild detergent.
To avoid damaging the blades, do not use fuel, kerosene, paint thinner or
other solvents.
If the wiper still does not wipe properly, this could be caused by
substances on the windshield such as tree sap and some hot wax
treatments used by commercial car washes. Clean the outside of the
windshield with a non-abrasive cleanser such as the non-abrasive
Bon-Amitpowder. Rinse thoroughly with clean water.Do notuse
abrasive cleansers on glass as they may cause scratches. The windshield
is clean if beads do not form when you rinse it with water. The
windshield and wiper blades should be cleaned on a regular basis, and
blades or rubber elements replaced when worn.
Cleaning the instrument panel
Clean with a damp cloth, then dry with a dry cloth.
Avoid cleaner or polish that increases the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the driver
from undesirable windshield reflection.
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173

Ford extended service plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides:
²Protection against repair costs after your New Vehicle Limited
Warranty period expires;
and
²Other benefits during the warranty period (such as reimbursement for
rentals and towing.)
You may purchase Ford ESP from any participating Ford or
Lincoln-Mercury or Ford of Canada dealer. There are several plans
available in various time, distance and deductible combinations which
can be tailored to fit your own driving needs. Ford ESP also offers
reimbursement benefits for towing and rental coverage. (In Hawaii, rules
vary. See your dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,200 participating Ford, Lincoln-Mercury and Ford of Canada
dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options.
Also, please be aware that some dealers offer service contracts that are
not backed by Ford Motor Company or Ford of Canada. On the surface,
many independent plans appear to be like Ford's. The problem is that
they can often require the use of non-factory approved parts and have
much more complex and restrictive claims coverage terms than Ford.
At Ford Motor Company and Ford of Canada, we are dedicated to
providing Ford, Lincoln and Mercury vehicle owners with programs that
will enhance your ownership experience and protect you from
unexpected repair bills. Genuine Ford ESP is the only Extended Service
Plan that enables us to provide that service.
Customer assistance
181

Please have the following information available when contacting Ford
Customer Assistance:
²Your telephone number (home and business)
²The name of the dealer and the city where the dealership is located
²The year and make of your vehicle
²The date of vehicle purchase
²The current odometer reading
²The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.) or the
Mediation/Arbitration Program (Canada).
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford, Mercury and Lincoln cars and Ford or Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
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183

A wide selection of accessories is available through your local authorized
Ford, Lincoln-Mercury or Ford of Canada dealer. These quality
accessories have been specifically engineered to fulfill your automotive
needs; they are custom designed to complement the style and
aerodynamic appearance of your vehicle. In addition, each accessory is
made from high quality materials and meets or exceeds Ford's rigid
engineering and safety specifications. Ford accessories are warranted for
up to 12 months or 20,000 km (12,000 miles) on all cars and light trucks
and 12 months with unlimited distance on medium/heavy duty trucks
unless the accessory is installed on a new vehicle, then the warranty
becomes the balance of the new vehicle's warranty or the accessories
warranty, whichever is greater. See your dealer for complete warranty
information and availability.
Not all accessories are available for all models.
Vehicle Security
Remote keyless entry
Styled wheel protector locks
Vehicle security systems
Comfort and convenience
Air conditioner
Air filtration systems
Cargo nets
Cargo organizers
Cargo shades
Cargo trays
Dash trim
Engine block heaters
Gear shift knob
Luggage presenter (Continental only)
Manual sliding rear window
Tire step
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