1999 LINCOLN TOWN CAR Owners Manual

After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board's decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To Request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086±5120
1±800±428±3718
You may also contact the North American Customer Assistance Center at
1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952 or
by writing to the Center at the following address:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer assistance office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
Customer assistance
193

If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
FORD ACCESSORIES FOR YOUR VEHICLE
Ford has many quality products available from your dealer to clean your
vehicle and protect its finishes. For best results, use the following or
products of equivalent quality:
Ford Custom Clearcoat Polish*
Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant*
Ford Deluxe Leather and Vinyl Cleaner
Ford Extra Strength Tar and Road Oil Remover*
Ford Extra Strength Upholstery Cleaner
Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Customer assistance
194

Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner
* May be sold with the Motorcraft name
A wide selection of accessories is available through your local authorized
Ford, Lincoln-Mercury or Ford of Canada dealer. These quality
accessories have been specifically engineered to fulfill your automotive
needs; they are custom designed to complement the style and
aerodynamic appearance of your vehicle. In addition, each accessory is
made from high quality materials and meets or exceeds Ford's rigid
engineering and safety specifications. Ford accessories are warranted for
up to 12 months or 20,000 km (12,000 miles) on all cars and light trucks
and 12 months with unlimited distance on medium/heavy duty trucks
unless the accessory is installed on a new vehicle, then the warranty
becomes the balance of the new vehicle's warranty or the accessories
warranty, whichever is greater. See your dealer for complete warranty
information and availability.
Not all accessories are available for all models.
Vehicle Security
Remote keyless entry
Styled wheel protector locks
Vehicle security systems
Comfort and convenience
Air conditioner
Air filtration systems
Cargo nets
Cargo organizers
Cargo shades
Cargo trays
Dash trim
Engine block heaters
Gear shift knob
Luggage presenter (Continental only)
Manual sliding rear window
Tire step
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195

Travel equipment
Console
Console armrest
Daytime running lights
Factory luggage rack
Factory luggage rack adaptors
Fog lights
Framed luggage covers
Heavy-duty battery
Neutral towing transfer case kit (Explorer 4.0L only)
Off road lights
Pickup box rails
Removable luggage rack
Removable luggage rack adapters
Retractable bed hooks and loops
Running boards
Snow traction cables
Soft luggage cover
Speed control
Towing mirrors
Trailer hitch
Trailer hitch bars and balls
Trailer hitch wiring adaptor
Protection and appearance equipment
Air bag anti-theft locks
Bed mat/bedliner tailgate covers
Bed mats
Bedliners
Car/truck covers
Cargo liners, interior
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196

Carpet floor mats
Cleaners, waxes and polishes
Flat splash guards
Front end covers (full and mini)
Hood deflectors
Locking gas cap
Lubricants and oils
Molded splash guards
Molded vinyl floor mats
Rallye bars
Rear air deflectors
Rear decklid spoilers
Side window air deflectors
Spare tire lock
Step bumpers
Step/sill plates
Tailgate covers
Tailgate lock
Tailgate protector
Tonneau covers
Touch-up paint
Universal floor mats
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
²When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
²The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
Customer assistance
197

theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
²Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use or are not properly installed. When operated, such systems may
cause the engine to stumble or stall. In addition, such systems may be
damaged or their performance may be affected by operating your
vehicle. (Citizens band [CB] transceivers, garage door openers and
other transmitters with outputs of five watts or less will not ordinarily
affect your vehicle's operation.)
²Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
ORDERING ADDITIONAL OWNER'S LITERATURE
To order the publications in this portfolio in the United States:
Make checks payable to:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST,
for credit card holders only
To order the publications in this portfolio in Canada:
Make cheques payable to:
Ford Motor Company of Canada, Ltd.
Service Publications
P.O. Box 1580, Station B
Mississauga, Ontario, Canada L4Y 4G3
or order toll free: 1-800-387-4966
Monday-Friday 8:00 a.m. - 6:00 p.m. EST,
for credit card holder orders only
Customer assistance
198

REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has
a defect that could cause a crash, or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition
to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or Ford Motor Company.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free
at 1±800±424±9393 (202±366±0123 in the Washington D.C. area) or write
to:
NHTSA
U.S. Department of Transportation
400 Seventh Street
Washington D.C. 20590
You can also obtain other information about motor vehicle safety from
the Hotline.
Reporting safety defects
199

Accessory delay ..........................67
Air bag supplemental
restraint system .....................91,95
and child safety seats ..............92
description ...........................91,95
disposal ......................................98
driver air bag .......................93,96
indicator light ...................7,94,97
operation ..............................93,96
passenger air bag ................93,96
Air cleaner filter .......................181
Air conditioning ..........................22
automatic temperature
control system ..........................22
Air suspension ...........................113
air leveling disabled warning,
message center .......................113
air ride switch off warning,
message center .......................113
check air ride system
warning, message center .......113
check air suspension warning,
message center .......................113
description ..............................113
warning light ...........................113
Anti-theft system ..............77,78,79
Automatic transmission
driving an automatic
overdrive .................................115
fluid, refill capacities ..............181
fluid, specification ..................184
Axle
lubricant specifications ..........184
refill capacities ........................181
traction lok ..............................117
Battery .......................................154
acid, treating emergencies .....154
jumping a disabled battery ....135
maintenance-free ....................154
replacement, specifications ...181
servicing ..................................154
Brakes ........................................109anti-lock ............................109,110
anti-lock brake system
(ABS) warning light ............8,110
brake warning light ....................8
fluid, checking and adding ....146
fluid, refill capacities ..............181
fluid, specifications ..........182,184
lubricant specifications ...182,184
shift interlock ..........................114
Break-in period .............................2
Capacities for refilling fluids ....181
CD changer .................................48
Child safety restraints ................98
child safety belts ......................98
child safety seats ......................99
Child safety seats ........................99
attaching with tether straps ..103
built-in child seat .....................99
in front seat ............................101
in rear seat ..............................101
tether anchorage hardware ...104
Cleaning your vehicle ...............176
engine compartment ..............178
exterior .............................177,180
exterior lamps .........................179
instrument panel ....................179
interior ..............................179,180
mirrors .....................................180
plastic parts ............................178
safety belts ..............................180
washing ....................................176
waxing .....................................177
wheels ......................................177
windows ..................................180
wiper blades ............................179
Clock ............................................52
Compass, electronic
calibration .................................17
set zone adjustment .................16
Controls ........................60,61,62,63
power seat ............................80,82
steering column ........................59
Index
200