
GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln-Mercury dealer.
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing to the nearest Ford of Canada or Ford Motor Company
dealership, or towing to your selling dealership if within 56 km (35
miles). Even non-warranty related tows, like accidents or getting stuck
in the mud or snow, are covered (some exclusions apply, such as
impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it's found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange assistance for yourself, Ford will reimburse a
reasonable amount. To obtain information about reimbursement, call
1-800-241-3673 in the United States for Ford or Mercury vehicles; or if
you own a Lincoln vehicle, call 1±800±521±4140. Call 1±800±665±2006 in
Canada.
Customer assistance
199

To Request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086±5120
1±800±428±3718
You may also contact the North American Customer Assistance Center at
1-800-392-3673 (Ford)
TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer assistance office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by using improper fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
Customer assistance
205

Engine oil
checking and adding ..............152
dipstick ....................................150
specifications ...................150,152
Exhaust fumes ..........................103
Fail safe cooling ........................157
Floor mats ...................................64
Four-Wheel Drive vehicles ..10,114
control trac .............................115
description ..............................115
driving off road .......................117
electronic shift ............19,116,117
indicator light ...........................10
Fuel
choosing the right fuel ...........172
comparisons with EPA fuel
economy estimates .................177
detergent in fuel .....................173
filling your vehicle
with fuel ...........................170,173
quality ......................................172
running out of fuel .................173
safety information relating to
automotive fuels .....................170
Fuses ...................................129,130
Garage door opener ....................56
Gas mileage (see Fuel
economy) ..............174,175,176,177
Gauges .........................................11
battery voltage gauge ...............14
engine coolant temperature
gauge .........................................12
engine oil pressure gauge ........14
fuel gauge ..................................12
odometer ...................................13
speedometer .............................12
tachometer ................................13
trip odometer ............................13
GVWR
(Gross Vehicle Weight Rating)
calculating ...............................121
Hazard flashers .........................128Head
restraints .......74,77,78,79,80,81,82
Headlamps
aiming ......................................184
bulb specifications ..................184
high beam ..............................9,54
Heating ........................................38
heating and air
conditioning system ............38,40
Hood ..........................................149
Ignition .......................................196
Inspection/maintenance
(I/M) testing ..............................179
Instrument panel
cleaning ...................................188
Keyless entry system
locking and unlocking doors ....73
programming entry code .........72
Keys
positions of the ignition ...........48
Lamps
autolamp system .......................18
daytime running light ...............17
fog lamps ...................................17
headlamps .................................17
headlamps, flash to pass ..........55
instrument panel, dimming .....18
interior lamps .........................184
replacing
bulbs ............179,180,181,182,183
Lane change indicator
(see Turn signal) ........................48
Liftgate ........................................64
Lights, warning and indicator ......6
air bag ..........................................7
air suspension .........................110
anti-lock brakes (ABS) ..............8
anti-theft .....................................9
brake ............................................8
charging system ..........................9
door ajar ....................................10
engine oil pressure .....................9
Index
213

fuel reset ...................................11
low fuel ........................................6
low washer fluid .......................10
safety belt ...................................8
service engine soon .................6,7
turn signal indicator ...................8
Locks
childproof ..................................61
doors ..........................................61
Lumbar support, seats ..........74,75
Message center ......................14,57
english/metric button ...............15
menu button .............................15
Mirrors
fold away ...................................63
heated ...................................62,63
side view mirrors (power) .......62
Moon roof ....................................57
Motorcraft parts ........................174
Octane rating ............................172
Overdrive .....................................55
Parking brake ............................107
Parts (see Motorcraft parts) ....190
Power adjustable foot pedals .....18
Power distribution box (see
Fuses) ........................................133
Power door locks ...................70,71
Power steering ...................108,109
fluid, checking
and adding .......................158,159
Radio .............................20,21,22,23
Relays .................................129,136
Remote entry system ............67,68
illuminated entry ......................70
locking/unlocking doors ...........68
replacement/additional
transmitters ...............................70
replacing the batteries .............69
Roof rack ...................................127
Safety Compliance
Certification Label ....................198
Safety defects, reporting ..........211Safety restraints
cleaning the safety belts ...88,189
extension assembly ..................87
for children ...............................93
lap belt ......................................86
warning light and chime ..........88
Seat belts (see Safety
restraints) ................83,84,85,86,87
Seats ............................................74
child safety seats ......................94
cleaning ...................................189
Servicing your vehicle ..............148
Snowplowing .................................3
Special notice ................................3
ambulance conversions ..............3
utility-type vehicles ....................3
Specification chart, lubricants .194
Speed control ..............................49
Starting your vehicle .........100,102
jump starting ............142,143,145
preparing to start your
vehicle .......................................65
Steering wheel
tilting .........................................53
Tires .............................166,167,168
changing ...........................137,138
checking the pressure ............168
replacing ..................................169
rotating ....................................168
snow tires and chains ............169
tire grades ...............................167
treadwear ................................167
Towing ....122,123,124,125,126,127
wrecker ....................................147
Traction-lok rear axle ...............110
Transmission .............................111
fluid, checking and adding
(automatic) ...............159,160,161
Vehicle dimensions ...................196
Vehicle Identification Number
(VIN) ..........................................198
Vehicle loading ..........................119
Index
214

Item Information
Recommended fuel Unleaded fuel only - 87 octane
Fuel tank capacity-4x2 without air
suspension98.6L (26.0 gallons)
Fuel tank capacity-4x4 vehicles
and 4x2 vehicles with rear load
level suspension113.6L (30.0 gallons)
Engine oil (includes filter change) 5.7L (6.0 quarts). Use Motorcraft
5W30 Super Premium Motor Oil,
Ford specification WSS-M2C153-G.
Tire size and pressure Refer to the Certification Label
inside of driver's door.
Hood release Pull handle under the left side of
the instrument panel.
Coolant capacity
1Refer toRefill capacitiesin the
Capacities and specifications
chapter.
Power steering fluid capacity Fill to line on reservoir. Use
Premium Power Steering Fluid.
Automatic transmission fluid
capacity-4R70W
213.1L (13.9 quarts). Use
Motorcraft MERCONtV ATF.
Automatic transmission fluid
capacity-4R100 (4x2)
215.0L (15.9 quarts). Use
Motorcraft MERCONtAT F.
Automatic transmission fluid
capacity-4R100 (4x4)
215.5L (16.4 quarts). Use
Motorcraft MERCONtAT F.
1Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
2Ensure correct automatic transmission fluid is used for a specific
application. Check the container to verify the fluid is MERCONtand/or
MERCONtV approved. Some fluids have been approved as meeting both
MERCONtand MERCONtV requirements and will be labeled as such.
Fluids labeled as meeting only MERCONtor only MERCONtV
requirements must not be used interchangeably. DO NOT mix MERCONt
and MERCONtV. Transmission fluid requirements are indicated on the
dipstick or on the dipstick handle. Refer to your Scheduled Maintenance
Guide to determine the correct service interval.
Filling station information
216