1999 DODGE RAM heating
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(1) - Determine cause and correct prior to repair or
replacement of part.
( 2) - Determine source of contamination, such as engine
coolant, fuel, metal particles, or water. Require
repair or replacement.
( 3) - Inoperative includes intermittent operation or out of
OEM specification. Some components may be serviceable;
check for accepted cleaning procedure.
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ENGINE COOLING SYSTEMS
NOTE: Overheating, poor engine performance, and insufficient
cabin heat can be affected by, but are not limited to,
all of the components in the engine cooling system.
ENGINE COVERS (OIL PAN, VALVE COVER, TIMING COVER)
ENGINE COVER (OIL PAN, VALVE COVER, TIMING COVER) INSPECTION \
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Condition Code Procedure
Attaching hardware
incorrect .............. B ............ Require replacement.
Attaching hardware
loose .................. A .. Require repair or replacement.
Attaching hardware
missing ................ C ............ Require replacement.
Baffle loose ............ 2 .. Suggest repair or replacement.
Baffle missing .......... C ............ Require replacement.
Bent, affecting
performance ............ A .. Require repair or replacement.
Bent, not affecting
performance ............ .. ....... No service suggested or
required.
Cracked (not leaking) ... 2 .. Suggest repair or replacement.
Leaking externally ...... A .. Require repair or replacement.
Leaking internally,
causing fluid
contamination .......... A .. Require repair or replacement.
Missing ................. C ............ Require replacement.
Restricted passage ...... A .. Require repair or replacement.
Threads damaged ......... A .. Require repair or replacement.
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ENGINE OIL
ENGINE OIL INSPECTION \
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Condition Code Procedure
Contaminated ............ A .. ( 1) Require replacement of oil
and filter.
Level high .............. B ... Determine source of incorrect
level and require repair.
Level low ............... B ... Determine source of incorrect
level and require repair.
Maintenance intervals ... 3 ... Suggest replacement to comply
with vehicle's OEM recommended
service intervals.
( 1) - Determine source of contamination, such as engine coolant,
fuel, metal particles, or water when changing oil. Require
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replacement.
Connector missing ....... C ............ Require replacement.
Corroded, affecting
performance ............ A ............ Require replacement.
Corroded, not affecting
performance ............ 2 ............ Suggest replacement.
Distorted ............... .. .... (2) No service suggested or
required.
Inoperative ............. A ........ ( 3) Require replacement.
Oil leaking ............. A ............ Require replacement.
Out of specification .... B ............ Require replacement.
Terminal broken ......... A .. Require repair or replacement.
Terminal burned, affecting
performance ............ A ........... ( 1) Require repair or
replacement.
Terminal burned, not
affecting performance .. 2 .. Suggest repair or replacement.
Terminal corroded,
affecting performance .. A .. Require repair or replacement.
Terminal corroded, not
affecting performance .. 2 .. Suggest repair or replacement.
Terminal loose, affecting
performance ............ B .. Require repair or replacement.
Terminal loose, not
affecting performance .. 1 .. Suggest repair or replacement.
Wire lead conductors
exposed ................ B .. Require repair or replacement.
Wire lead corroded ...... A .. Require repair or replacement.
Wire lead open .......... A .. Require repair or replacement.
Wire lead shorted ....... A .. Require repair or replacement.
( 1) - Determine cause and correct prior to repair or
replacement of part.
( 2) - Distortion may be the result of overheating; coil should
be tested.
( 3) - Inoperative includes intermittent operation.
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IGNITION CONTROL MODULES (ICM)
IGNITION CONTROL MODULE (ICM) INSPECTION \
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Condition Code Procedure
Application incorrect ... B ............ Require replacement.
Attaching hardware
missing ................ C .......... Require replacement of
hardware.
Attaching hardware
threads damaged ........ A ... Require repair or replacement
of hardware.
Attaching hardware
threads stripped
(threads missing) ...... A ... Require repair or replacement
of hardware.
Code set
(if applicable) ........ A .......... ( 1) Further inspection
required.
Connector broken ........ A .. Require repair or replacement.
Connector (Weatherpack
type) leaking .......... A .. Require repair or replacement.
Connector melted ........ A ........... ( 2) Require repair or
replacement.
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Standards as part of the inspection process and for communicating
their findings to their customers.
The Motorist Assurance Program continues to work
cooperatively and proactively with government agencies and consumer
groups toward solutions that both benefit the customer and are
mutually acceptable to both regulators and industry. We maintain the
belief that industry must retain control over how we conduct our
business, and we must be viewed as part of the solution and not part
of the problem. Meetings with state and other government officials
(and their representatives), concerned with auto repair and/or
consumer protection, are conducted. Feedback from these sessions is
brought back to the association, and the program adjusted as needed.
To assure auto repair customers recourse if they were not
satisfied with a repair transaction, the Motorist Assurance Program
offers mediation and arbitration through MAP/BBB-CARE and other non-
profit organizations. MAP conducted pilot programs in twelve states
before announcing the program nationally in October, 1998. During the
pilots, participating repair shops demonstrated their adherence to the
Pledge and Standards and agreed to follow the UICS in communicating
the results of their inspection to their customers. To put some
"teeth" in the program, an accreditation requirement for shops was
initiated. The requirements are stringent, and a self-policing method
has been incorporated which includes the "mystery shopping" of
outlets.
We welcome you to join us as we continue our outreach... with
your support, both the automotive repair industry and your customers
will reap the benefits. Please visit MAP at our Internet site www.
motorist.org or contact us at:
1444 I Street, NW Suite 700
Washington, DC 20005
Phone (202) 712-9042 Fax (202) 216-9646
January 1999
MAP UNIFORM INSPECTION GENERAL GUIDELINES
OVERVIEW OF SERVICE REQUIREMENTS AND SUGGESTIONS
It is MAP policy that all exhaust, brake, steering,
suspension, wheel alignment, drive-line, engine performance and
maintenance, and heating, ventilation and air conditioning, and
electrical services be offered and performed under the standards and
procedures specified in these sections.
Before any service is performed on a vehicle, an inspection
of the appropriate system must be performed. The results of this
inspection must be explained to the customer and documented on an
inspection form. The condition of the vehicle and its components will
indicate what services/part replacements may be "Required" or
"Suggested". In addition, suggestions may be made to satisfy the
requests expressed by the customer.
When a component is suggested or required to be repaired or
replaced, the decision to repair or replace must be made in the
customer's best interest, and at his or her choice given the options
available.
This section lists the various parts and conditions that
indicate a required or suggested service or part replacement.
Although this list is extensive, it is not fully inclusive. In
addition to this list, a technician may make a suggestion. However,
any suggestions must be based on substantial and informed experience,
or the vehicle manufacturer's recommended service interval and must be
documented.
Some conditions indicate that service or part replacement is
Page 813 of 1691
loose .................. A ... Require repair or replacement
of injection tube or
replacement of catalytic
converter.
Air injection tube
restricted ............. A ... Require repair or replacement
of injection tube or
replacement of catalytic
converter.
Air injection tube
threads damaged ........ A ... Require repair or replacement
of injection tube or
replacement of catalytic
converter.
Air injection tube
threads stripped
(threads missing) ...... A ... Require repair or replacement
of injection tube or
replacement of catalytic
converter.
Body cracked ............ B .. Require repair or replacement.
Converter empty ......... A .. Require repair or replacement.
Converter fill plug
missing ................ C .. Require repair or replacement.
Converter missing ....... C ............ Require replacement.
Exhaust gases leaking ... A .. Require repair or replacement.
Flanges leaking ......... A ... Require repair or replacement
of flanges.
Inlet pipes cracked ..... B .. Require repair or replacement.
Internal rattle (except
pellet-type) ........... 2 .......... (1) Further inspection
required.
Mounting brackets that
are part of converter
broken ................. A .. Require repair or replacement.
Obvious overheating ..... .. ......... ( 2) Require testing of
converter.
Outlet pipes cracked .... B .. Require repair or replacement.
Pieces of catalyst
material found
downstream ............. 1 ............ Suggest replacement.
Plugged ................. A ........ ( 3) Require replacement.
Testing has determined
that existing converter
has been lead-poisoned,
contaminated, or failed
testing ................ A .. Require repair or replacement.
( 1) - If the converter is breaking up, suggest converter
replacement. If an object has fallen into the converter,
remove the object.
( 2) - Overheating is caused by something other than the
converter. Further diagnosis is required to determine
the cause of the overheating.
( 3) - Determine cause and correct to ensure that new converter
will not become plugged.
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EXHAUST AND TAIL PIPES
NOTE: For pipes with resonators, also see MUFFLERS AND RESONATORS.
EXHAUST AND TAIL PIPE INSPECTION
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REFILLING
To prevent air from being trapped in engine block, engine
should be running when refilling cooling system. After system is full,
continue running engine until thermostat is open, then recheck fill
level. Do not overfill system.
TESTING
THERMOSTAT
1) Visually inspect thermostat for corrosion and proper
sealing of valve and seat. If okay, suspend thermostat and thermometer
in a 50/50 mixture of coolant and water. See Fig. 1. Do not allow
thermostat or thermometer to touch bottom of container. Heat water
until thermostat just begins to open.
2) Read temperature on thermometer. This is the initial
opening temperature and should be within specification. Continue
heating water until thermostat is fully open and note temperature.
This is the fully opened temperature. If either reading is not to
specification, replace thermostat.
Fig. 1: Testing Thermostat in Anti-Freeze/Water Solution
PRESSURE TESTING
A pressure tester is used to check both radiator cap and
Page 910 of 1691
2) Apply voltage to Light Blue/Yellow wire at heated mirror
and ground Black wire at heated mirror. Mirror should become warm to
touch. If mirror is not warm to touch, remove mirror and test wires
for continuity. If no continuity exists, repair wires. If wires are
okay, replace mirror. To test defogger switch, see appropriate wiring
diagram in REAR WINDOW DEFOGGERS article.
NOTE: On Ram Pickup, heated mirror is controlled by mirror defogger
switch.
Ram Pickup
1) Turn ignition on. While watching instrument panel
voltmeter, turn heated mirror switch on. Voltmeter needle should
deflect. With heated mirror on, mirror should be warm to touch after
3-4 minutes. If system operates as described, system is okay at this
time.
2) If system does not operate as described, go to next step.
Illuminated indicator light means only that voltage exists at heated
mirror relay.
3) Ensure ignition is on. Check fuses in Power Distribution
Center (PDC) and junction block. Ensure fuses are fully seated and
connections are secure. If mirrors are still inoperative, problem is
in heated mirror control, mirror heating grid and/or heated mirror
harness or connectors. If turning switch on causes a large deflection
in instrument panel voltmeter, check for a short circuit in system.
Repair as necessary.
REMOVAL & INSTALLATION
CAUTION: When battery is disconnected, vehicle computer and memory
systems may lose memory data. Driveability problems may exist
until computer systems have completed a relearn cycle. See
COMPUTER RELEARN PROCEDURES article in GENERAL INFORMATION
before disconnecting battery.
HEATED MIRROR SWITCH
Removal & Installation (Ram Pickup)
Heated mirror switch is part of HVAC control unit. See
appropriate AUTOMATIC A/C-HEATER SYSTEMS article in appropriate AIR
CONDITIONING & HEATING SERVICE & REPAIR section.
POWER MIRROR SWITCH
Removal & Installation (Caravan, Town & Country, & Voyager)
1) Remove cover from over steering column. Remove screws
holding instrument cluster bezel to dash (above cluster lens). Remove
screws holding instrument cluster bezel to dash from each side of
steering column. Disconnect clip holding instrument cluster bezel to
dash from above right vent louver.
2) Separate instrument cluster bezel from dash. Disconnect
wires from back of bezel. Disengage lock tabs above and below mirror
switch. Pull mirror switch from headlight switch bezel. To install,
reverse removal procedure.
Removal & Installation (Dakota & Durango)
1) Pull power mirror switch control knob rearward to remove
it from switch body. Remove nut securing switch to door trim panel.
Pull door latch handle to open position and remove screw securing trim
panel to door. Remove manual window crank handle, if equipped. Release
locking tab on power window/lock switch, if equipped. Remove power
window/lock switch and unplug connector.
Page 931 of 1691
2) Disconnect drain tube from drain valve. Disconnect
electrical connector for Water-In-Fuel (WIF) sensor at bottom of fuel
filter/water separator. See Fig. 3.
3) Support canister for fuel filter/water separator and
remove canister nut from top of filter mounting head. See Fig. 3.
Remove canister with fuel filter/water separator and seal ring from
filter mounting head. Remove fuel filter/water separator from
canister.
4) Remove "O" ring from top of shaft inside the canister.
Remove bolts and drain valve from canister (if necessary).
5) Check the 2 probes inside the canister on end of WIF
sensor for contamination. Clean probes if contaminated. If
contamination cannot be removed from the probes, replace WIF sensor.
If replacing WIF sensor, remove WIF sensor and "O" ring from canister.
6) Fuel heater is located inside fuel filter housing. Heater
mounting plate, heating element, temperature sensor, and wiring
harness are serviced as an assembly. Disconnect heater electrical
connector from engine wiring harness near upper rear part of filter.
7) Disconnect electrical connector at end of 2-wire harness
before attempting to pass harness through filter header. Remove clip
retaining wires to connector. Remove wires from connector. Remove 3
fuel heater screws. Press on heater sealing grommet to remove heater
from filter canister header. Pass wire through hole in filter header.
Remove fuel heater.
Installation
1) Ensure inside of canister is clean. Using NEW "O" ring,
install WIF sensor on canister (if removed). Tighten WIF sensor to
specification. See TORQUE SPECIFICATIONS.
2) Install drain valve on canister (if removed). Tighten
drain valve-to-canister bolts to specification. See TORQUE
SPECIFICATIONS.
3) Install NEW "O" ring on shaft inside canister. Coat "O"
ring with diesel fuel. Install NEW fuel filter/water separator and NEW
seal ring in canister. Coat seal ring with diesel fuel.
NOTE: Canister for fuel filter/water separator should be filled
with diesel fuel before installing. If canister cannot be
filled with diesel fuel, low-pressure fuel lines must be bled
after installation.
CAUTION: When installing canister on filter mounting head, ensure tab
areas on outside of canister align with tabs on filter
mounting head. This must be done to prevent damage to
canister and filter mounting head.
4) Fill canister for fuel filter/water separator with diesel
fuel. Install canister with fuel filter/water separator on filter
mounting head. Ensure canister fully engages with filter mounting head
and tab areas on outside of canister align with tabs on filter
mounting head.
5) Install and tighten canister nut to specification. See
TORQUE SPECIFICATIONS.
6) To install remaining components, reverse removal
procedure. If canister was not filled with diesel fuel, bleed low-
pressure fuel lines before starting engine. See FUEL LINE BLEEDING
under FUEL SYSTEM. Start engine and check for fuel leaks.
FUEL TANK MODULE & IN-TANK FUEL FILTER
NOTE: In-tank fuel filter is located on bottom of fuel tank module
which also contains the fuel gauge sending unit. Fuel tank
module is mounted on top of fuel tank.
Page 1261 of 1691
profit organizations. MAP conducted pilot programs in twelve states
before announcing the program nationally in October, 1998. During the
pilots, participating repair shops demonstrated their adherence to the
Pledge and Standards and agreed to follow the UICS in communicating
the results of their inspection to their customers. To put some
"teeth" in the program, an accreditation requirement for shops was
initiated. The requirements are stringent, and a self-policing method
has been incorporated which includes the "mystery shopping" of
outlets.
We welcome you to join us as we continue our outreach... with
your support, both the automotive repair industry and your customers
will reap the benefits. Please visit MAP at our Internet site www.
motorist.org or contact us at:
1444 I Street, NW Suite 700
Washington, DC 20005
Phone (202) 712-9042 Fax (202) 216-9646
January 1999
MAP UNIFORM INSPECTION GENERAL GUIDELINES
OVERVIEW OF SERVICE REQUIREMENTS & SUGGESTIONS
It is MAP policy that all exhaust, brake, steering,
suspension, wheel alignment, drive-line, engine performance and
maintenance, and heating, ventilation and air conditioning, and
electrical services be offered and performed under the standards and
procedures specified in these sections.
Before any service is performed on a vehicle, an inspection
of the appropriate system must be performed. The results of this
inspection must be explained to the customer and documented on an
inspection form. The condition of the vehicle and its components will
indicate what services/part replacements may be "Required" or
"Suggested". In addition, suggestions may be made to satisfy the
requests expressed by the customer.
When a component is suggested or required to be repaired or
replaced, the decision to repair or replace must be made in the
customer's best interest, and at his or her choice given the options
available.
This section lists the various parts and conditions that
indicate a required or suggested service or part replacement.
Although this list is extensive, it is not fully inclusive. In
addition to this list, a technician may make a suggestion. However,
any suggestions must be based on substantial and informed experience,
or the vehicle manufacturer's recommended service interval and must be
documented.
Some conditions indicate that service or part replacement is
required because the part in question is no longer providing the
function for which it is intended, does not meet a vehicle
manufacturer's design specification or is missing.
Example:
An exhaust pipe has corroded severely and has a hole in it
through which exhaust gases are leaking. Replacement of the
exhaust pipe in this case is required due to functional
failure.
Example:
A brake rotor has been worn to the point where it measures
less than the vehicle manufacturer's discard specifications.
Replacement of the rotor is required because it does not meet
design specifications.