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7-9
Courtesy Rental Vehicle
When your vehicle is unavailable due to warranty repairs,
your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle you
obtained, at actual cost, up to a maximum of $35.00 per
day supported by receipts. This requires that you sign and
complete a rental agreement and meet state, local and
rental vehicle provider requirements. Requirements vary
and may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for taxes,
levies, usage fees, excessive mileage or rental usage
beyond the completion of the repair.
Generally it is not possible to provide a like
-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper
-to-Bumper warranty coverage period,
but it is not part of the New Vehicle Limited Warranty.
A separate booklet entitled ªWarranty and Owner
Assistance Informationº furnished with each
new vehicle provides detailed warranty
coverage information.
Courtesy Transportation is available only at
participating dealerships and all program options, such
as shuttle service, may not be available at every dealer.
Please contact your dealer for specific information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles: For warranty repairs during the
Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult your
dealer for details.
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7-11
REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1
-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 436004
Pontiac, MI 48343
-6004In Canada, please call us at 1
-800-263-3777 (English)
or 1
-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner's manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
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7-12
CURRENT PUBLICATIONS FOR 1999 CADILLAC
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc.
RETAIL SELL PRICE: $90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE
UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1999 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $50.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle.OWNER'S INFORMATION
Owner publications are written directly for Owners and
intended to provide basic operational information about
the vehicle.
In-Portfolio: Includes a Portfolio, Owner's Manual and
Warranty Booklet.
RETAIL SELL PRICE: $15.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $10.00
CURRENT & PAST MODEL ORDER FORMS
Service Publications are available for current and past
model GM vehicles. To request an order form, please
specify year and model name of the vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON
THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated P.O. Box 07130 Detroit, MI 48207OR ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM ± 6:00 PM Eastern Time
For Credit Card Orders Only (VISA±MasterCard±Discover)
1999 CADILLAC SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing of your vehicle can be purchased by filling out
the Service Publication Order Form in this book and mailing it in with your check, money order,
or credit card information to Helm, Incorporated (address below.)
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7-13
PUBLICATION FORM
NUMBEROrders will be mailed within 10 days of receipt. Please allow adequate time for postal
service. If further information is needed, write to the address shown below or call
1-800-551-4123. Material cannot be returned for credit without packing slip with return
information within 30 days of delivery. On returns, a re-stocking fee may be applied
against the original order. ORDER TOLL FREE
(NOTE: For Credit Card Holders Only)1-800-551-4123(Monday-Friday 8:00 AM ± 6:00 PM EST)
FAX Orders Only 1-313-865-5927
Service Manual
NOTE: Dealers and Companies please provide dealer or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207
For purchases outside U.S.A. please write to the above address for quotation.
1999$90.00
1999
$50.00
1999
$15.00
1999
$10.00
TOTAL MATERIAL
Michigan Purchasers
U.S. Order Processing$5.00
Canadian Postage
GRAND TOTAL
add 6% sales tax
(See Note Below)
GM-CAD-ORD99 *(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the
U.S. order processing.
(CUSTOMER'S NAME) (ATTENTION)
(STREET ADDRESSÐNO P.O. BOX NUMBERS)
(CITY) (ZIP CODE)
DAYTIME TELEPHONE NO.(STATE)
AREA CODE
( )P
Check or Money
Order payable to
Helm, Inc. (USA funds
only Ð
do not send cash.)
VISA
Discover
Account
Number:
Expiration
Date mo/yr:
CUSTOMER SIGNATURE
S
ITEM DESCRIPTIONNAME YEAR VEHICLE MODEL
QTY.PRICE
EACH*TOTAL
PRICE1
9
9
9
G
M
H
I
P
T
OA
Y
M
E
N
T
Owner's Manual Without Portfolio Owner's Manual In Portfolio Car & Light Truck
Transmission Unit Repair
MasterCard
Check here if your billing address
is different from your shipping
address shown.
PUBLICATION FORM
NUMBER
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8-7
Instrument Panel 2-62 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Top 6-51 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clusters 2-64, 2-65 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Intensity/Brightness Control 2-46 . . . . . . . . . . . . . . . . . . . .
Interior Lamps 2-46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Jack, Tire 5-20, 5-21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Jump Starting 5-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyless Entry System, Remote 2-7 . . . . . . . . . . . . . . . . . . . .
Keys 2-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Labels
Certification 4-30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service Parts Identification 6-58 . . . . . . . . . . . . . . . . . . . . .
Tire-Loading Information 4-30 . . . . . . . . . . . . . . . . . . . . . .
Vehicle Identification Number 6-58 . . . . . . . . . . . . . . . . . . .
Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cornering 2
-45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Courtesy 2-47 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Daytime Running Lamps 2-43 . . . . . . . . . . . . . . . . . . . . . . .
Exterior 2-42 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fog 2-44 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Instrument Panel Intensity/Brightness Control 2-46 . . . . . .
Interior 2-46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Map 2-48 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
On Reminder 2-43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reading 2-47 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Underhood 6-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Leaving Your Vehicle 2-7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Leaving Your Vehicle with the Engine Running 2
-30 . . . . . . .
Level Control, Electronic 4-31 . . . . . . . . . . . . . . . . . . . . . . . . .
Light Sensor 2-46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lighted Visor Vanity Mirror 2-55 . . . . . . . . . . . . . . . . . . . . . .
Lighter 2-55 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lights
Air Bag Readiness 1
-23, 2-68 . . . . . . . . . . . . . . . . . . . . . . .
Anti-Lock Brake System Warning 2-71, 4-7 . . . . . . . . . . . .
Brake System Warning 2-69 . . . . . . . . . . . . . . . . . . . . . . . . .
Charging System 2-69 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Engine Coolant Temperature Warning 2-72 . . . . . . . . . . . . .
Interior 2-46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Oil Pressure 2-76 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Parking Brake Indicator 2-70 . . . . . . . . . . . . . . . . . . . . . . . .
Safety Belt Reminder 1-7, 2-68 . . . . . . . . . . . . . . . . . . . . . .
Service Engine Soon 2-73 . . . . . . . . . . . . . . . . . . . . . . . . . .
Traction Control System Warning 2-72, 4-9 . . . . . . . . . . . .
Limiter, Engine Speed 2-67 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Limiter, Vehicle Speed 2-66 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Your Vehicle 4-30 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lock, Torque 2-31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Locks 2-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Anti-Lockout Feature 2-6 . . . . . . . . . . . . . . . . . . . . . . . . . .
Automatic Door 2-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Door 2-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Door 2-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programmable Automatic Door 2-5, 2-91 . . . . . . . . . . . . . .
Rear Door Security 2-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trunk Release 2-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lock/Unlock Confirmation 2-92 . . . . . . . . . . . . . . . . . . . . . . .
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8-9
Parking
At Night 2-14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Brake 2-26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Brake Indicator Light 2-70 . . . . . . . . . . . . . . . . . . . . . . . . . .
Lots 2-14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Over Things That Burn 2-32 . . . . . . . . . . . . . . . . . . . . . . . .
With a Trailer on Hills 4-38 . . . . . . . . . . . . . . . . . . . . . . . . .
Parking Lamps 2-43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Passenger 's Side Temperature Knob/Button 3-3, 3-6 . . . . . . .
Passing 4-13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PASS-Key II 2-17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
People with Disabilities, GM Mobility Program 7-5 . . . . . . . .
Personalization Feature, Radio 3-36 . . . . . . . . . . . . . . . . . . . .
Phone Not Present Message 2-86 . . . . . . . . . . . . . . . . . . . . . . .
Playing a Cassette Tape 3-16, 3-19, 3-28 . . . . . . . . . . . . . . . .
Playing a Compact Disc 3-21, 3-30 . . . . . . . . . . . . . . . . . . . . .
Power
Accessory, Retained 2
-19 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Antenna Mast Care 3-41 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Door Locks 2-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remote Control Mirror 2-51 . . . . . . . . . . . . . . . . . . . . . . . .
Seat 1-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Steering 4-10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Steering Fluid 6-26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Windows 2-34 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Windows and Other Power Options 6-59 . . . . . . . . . . . . . . .
Pregnancy, Use of Safety Belts 1-20 . . . . . . . . . . . . . . . . . . . .
Problems on the Road 5-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Program Pass Key Message 2-86 . . . . . . . . . . . . . . . . . . . . . . .
Programmable Automatic Door Locks 2-5, 2-91 . . . . . . . . . .
Publications, Service and Owner 7-11, 7-12 . . . . . . . . . . . . . .
Pull-Down Feature, Automatic Trunk Lid 2-13 . . . . . . . . . . . .
Radios 3-14, 3-18, 3-22 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Systems (RDS) Program Type (PTY)
Selections 3
-31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Personalization with Home and Away Feature 3-36 . . . . . .
Reception, Understanding 3-38 . . . . . . . . . . . . . . . . . . . . . .
Theft-Deterrent Feature 3-37 . . . . . . . . . . . . . . . . . . . . . . . .
Rain, Driving In 4-17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rainsense Wipers 2-37 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RAP 2-19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reading Lamps 2-47 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear
Compartment Fuse Block 6
-66 . . . . . . . . . . . . . . . . . . . . . . .
Door Security Locks 2-6 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lighted Visor Vanity Mirror 2-55 . . . . . . . . . . . . . . . . . . . . .
Lockout Windows 2-35 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Outside Seat Position 1-31 . . . . . . . . . . . . . . . . . . . . . . . . . .
Seat Passengers 1-31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storage Armrest 2-54 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turn Signal Lamps, Bulb Replacement 6-40 . . . . . . . . . . . .
Window Defogger 3-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rearview Mirrors 2-49, 2-52 . . . . . . . . . . . . . . . . . . . . . . . . . .
Recirculation 3-5, 3-9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reclining Front Seatbacks 1-4 . . . . . . . . . . . . . . . . . . . . . . . . .
Recreational Vehicle Towing 4-29 . . . . . . . . . . . . . . . . . . . . . .
Refrigerants, Air Conditioning 6-70 . . . . . . . . . . . . . . . . . . . .
Remote
Fuel Door Release 6
-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyless Entry 2-7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recall Memory 2-93 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trunk Release 2-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remove Key Message 2-86 . . . . . . . . . . . . . . . . . . . . . . . . . . .
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8-10
Replacement
Bulbs (Part Numbers) 6-69 . . . . . . . . . . . . . . . . . . . . . . . . . .
Normal Maintenance Parts 6-70 . . . . . . . . . . . . . . . . . . . . . .
Wheel 6-49 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing Safety Belts 1-53 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reporting Safety Defects 7-10, 7-11 . . . . . . . . . . . . . . . . . . . .
Restraints
Checking 1
-53 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Child 1-37 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Head 1-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing Parts After a Crash 1-53 . . . . . . . . . . . . . . . . . . .
Resynchronization (Remote Keyless Entry) 2-10 . . . . . . . . . .
Retained Accessory Power 2-19 . . . . . . . . . . . . . . . . . . . . . . . .
Reverse, Automatic Transaxle 2-24 . . . . . . . . . . . . . . . . . . . . .
Right Front Passenger Position 1-21 . . . . . . . . . . . . . . . . . . . .
RKE 2-7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Roadside Assistance (Service) 7-5 . . . . . . . . . . . . . . . . . . . . . .
Rocking Your Vehicle 5-30 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rotation, Tires 6-45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Belts 1-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adults 1-12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Care 6-53 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Center Passenger Position 1-29 . . . . . . . . . . . . . . . . . . . . . .
Children 1-34 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Driver Position 1-12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Extender 1-53 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Wear Properly 1-12 . . . . . . . . . . . . . . . . . . . . . . . . .
Incorrect Usage 1-16, 1-51, 1-52 . . . . . . . . . . . . . . . . . . . .
Lap-Shoulder 1-12, 1-31 . . . . . . . . . . . . . . . . . . . . . . . . . . . Larger Children 1
-50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Questions and Answers 1-11 . . . . . . . . . . . . . . . . . . . . . . . .
Rear Seat Outside Passenger Positions 1-31 . . . . . . . . . . . .
Rear Seat Passengers 1-31 . . . . . . . . . . . . . . . . . . . . . . . . . .
Reminder Light 1-7, 2-68 . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing After a Crash 1-53 . . . . . . . . . . . . . . . . . . . . . . . .
Right Front Passenger Position 1-21 . . . . . . . . . . . . . . . . . .
Shoulder Belt Height Adjuster 1-14 . . . . . . . . . . . . . . . . . . .
Shoulder Belt Tightness Adjustment 1-14 . . . . . . . . . . . . . .
Smaller Children and Babies 1-34 . . . . . . . . . . . . . . . . . . . .
Use During Pregnancy 1-20 . . . . . . . . . . . . . . . . . . . . . . . . .
Why They Work 1-8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Chains 4-36 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Defects, Reporting 7-10, 7-11 . . . . . . . . . . . . . . . . . . .
Safety Warnings and Symbols iii. . . . . . . . . . . . . . . . . . . . . . .
Seatback, Reclining Front 1
-4 . . . . . . . . . . . . . . . . . . . . . . . . .
Seats
Controls 1
-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Heated Front 1-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lumbar Control 1-2, 1-3 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Function 1-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power 1-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restraint Systems 1-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Securing a Child Restraint 1-43, 1-45, 1-47 . . . . . . . . . . . .
Second Gear, Automatic Transaxle 2-25 . . . . . . . . . . . . . . . . .
Security System 2-15, 2-17 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service 6-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A/C System Message 2-87 . . . . . . . . . . . . . . . . . . . . . . . . . .
Air Bag System Message 2-87 . . . . . . . . . . . . . . . . . . . . . . .
Appearance Care 6-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .