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6-67
Fuse Usage
TURN Electronic Flasher,
Turn/Hazard Switch
CONSOLE Rear Zone Blower, Right and
Left Heated Seat Switches
(Optional), Cellular Phone
Handset (Optional)
SPARE Not Used
SPARE Not Used
RSS Road Sensing Suspension (RSS)
(DeVille Concours Only)
IGN 0
-BODY PRNDL Indicator (DeVille
Concours Only), PZM, Cluster,
Air Control Module (ACM),
Upper Zone Motor, Lower Zone
Motor (Optional), HVAC
Solenoids, Climate Control Panel
Analog Cluster (Console Shift
Only), Rear Defog Relay, ELC
Relay (DeVille Concours Only),
Dual Zone Switch (DeVille and
DeVille d'Elegance Only)Fuse Usage
COMFORT CD Player, Remote Keyless Entry
(RKE), Controlled Power Relay,
Air Control Module (ACM), PZM
AMP Active Audio Amplifier (Optional)
PZM Passenger Zone Module (PZM)
RADIO/PHONE Radio Receiver, Phone, DAB
Relay, Trunk Release Relay,
Fuel Door Release Relay,
High/Low Beam Relay
CLUSTER Steering Wheel Controls, Cluster
ACC PZM, Electrochromic Mirror,
Rain Sensor (Optional),
Accessory Relay
HTD BACKLT Rear Window Defog
HTD MIR Right and Left Heated
Outside Mirrors
HTD SEAT R Passenger Heated Seat
Relay (Optional)
HTD SEAT L Driver Heated Seat
Relay (Optional)
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6-68
Fuse Usage
PULL DOWN Trunk Pull
-Down Motor
HDLP WASH Headlamp Washer
ANTENNA Power Mast Antenna
RSS Road Sensing Suspension Module
(DeVille Concours Only),
Damper Relay
(DeVille Concours Only)
CONVENC Trunk Release Relay, Trunk
Release Solenoid, Fuel Door
Release Relay, Fuel Filler Door
Release Solenoid, Door Lock
Relay, Left Front Door Motors,
PZM, Door Unlock Relay
BATT Driver and Passenger Seat Lumbar
Switch (Optional), Memory Seat
Module (Optional)Fuse Usage
RSS Road Sensing Suspension
(DeVille Concours Only)
RT PARK Headlamp Switch, Right
Turn/Stop/Tail Lamps, Right Front
and Rear Sidemarker Lamps,
Right Front Park/Turn Lamps,
License Plate Lamp,
Hazard/Position Lamp Cut
-Out
Relay (Export)
LT PARK Left Turn/Stop/Tail Lamps,
Left Front and Rear Sidemarker
Lamps, Hazard/Position Lamp
Cut
-Out Relay (Export),
Left Front Park/Turn Lamps,
Underhood Lamp,
Trailer (Optional)
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Replacement Bulbs
Application Number
Headlamps, Composite
Inner High Beam 9005. . . . . . . . . . . . . . . . . . . . . . .
Outer Low Beam 9006. . . . . . . . . . . . . . . . . . . . . . .
Front Turn Signal 3157 NA. . . . . . . . . . . . . . . . . . . . .
Center High
-Mounted Stoplamp (CHMSL) 1156. . .
Rear Turn Signal and Taillamp 2057. . . . . . . . . . . . .
Capacities and Specifications
The following approximate capacities are given in
English and metric conversions. Please refer to
ªRecommended Fluids and Lubricantsº in the
Maintenance Schedule booklet for more information.
Engine Specifications
Displacement 279 cubic inches (4 565 cc). . . . . . . . .
Type 4.6L DOHC V8. . . . . . . . . . . . . . . . . . . . . . . . . .
VIN Engine Code
DeVille and DeVille d'Elegance Y. . . . . . . . . . . . . .
Concours 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Horsepower
DeVille and DeVille
d'Elegance 275 (bhp) @ 5600 rpm. . . . . . . . . . . . . .
205 (kW) @ 5600 rpm
Concours 300 (bhp) @ 6000 rpm. . . . . . . . . . . . . . .
224 (kW) @ 6000 rpm
Torque
DeVille and DeVille
d'Elegance 300 (lb
-ft) @ 4000 rpm . . . . . . . . . . . . .
407 (N´m) @ 4000 rpm
Concours 295 (lb
-ft) @ 4400 rpm . . . . . . . . . . . . . .
400 (N´m) @ 4400 rpm
Firing Order 1
-2-7-3-4-5-6-8 . . . . . . . . . . . . . . . . . . .
Thermostat Starts To Open 177
-184F (81-85C) . .
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6-70 Wheel Nut Torque
100 lb-ft (140 N´m)
Capacities
Transaxle (4T80-E) 15.0 quarts (14.2 L). . . . . . . . . .
Crankcase (Engine Oil with
Filter Change) 7.5 quarts (7.1 L). . . . . . . . . . . . . . .
Engine Cooling System 12.5 quarts (11.8 L). . . . . . . .
Fuel Tank 20.0 gallons (75.7 L). . . . . . . . . . . . . . . . . .
R
-134a Refrigerant 2.0 lbs. (0.91 kg). . . . . . . . . . . . .
NOTE: All capacities are approximate. When adding, be
sure to fill to the approximate level, as recommended in
this manual. Recheck fluid level after filling.
Air Conditioning Refrigerants
Not all air conditioning refrigerants are the same. If the air
conditioning system in your vehicle needs refrigerant, be
sure the proper refrigerant is used. If you're not sure, ask
your dealer.
Normal Maintenance
Replacement Parts
Air Filter Element AC Type A1096C. . . . . . . . . . . . .
Fuel Filter Element AC Type GF
-650 . . . . . . . . . . . .
Engine Oil Filter AC Type PF
-58 . . . . . . . . . . . . . . . .
PCV Valve AC Type CV
-774C . . . . . . . . . . . . . . . . . .
Spark Plugs AC Type 41
-900 . . . . . . . . . . . . . . . . . . .
Thermostat AC Type 131
-66 . . . . . . . . . . . . . . . . . . . .
Windshield Wiper Blade
(Pin Type) 22 inches (56.5 cm). . . . . . . . . . . . . . . . .
Vehicle Dimensions
Wheel Base 113.8 inches (289.0 cm). . . . . . . . . . . . .
Length 209.8 inches (533.0 cm). . . . . . . . . . . . . . . . .
Height 56.0 inches (142.1 cm). . . . . . . . . . . . . . . . . . .
Width 76.5 inches (194.3 cm). . . . . . . . . . . . . . . . . . .
Front Tread 60.9 inches (154.6 cm). . . . . . . . . . . . . . .
Rear Tread 60.9 inches (154.6 cm). . . . . . . . . . . . . . .
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7-
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7-1
Section 7 Customer Assistance Information
Here you will find out how to contact Cadillac if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
7
-2 Customer Satisfaction Procedure
7
-3 Customer Assistance for Text Telephone
(TTY) Users
7
-4 Customer Assistance Offices
7
-5 GM Mobility Program for Persons
with Disabilities
7
-5 Roadside Service
7
-7 Roadside Service for the Hearing or
Speech Impaired
7
-8 Courtesy Transportation
7
-8 Transportation Options7
-10 Warranty Information
7
-10 Reporting Safety Defects to the United
States Government
7
-11 Reporting Safety Defects to the
Canadian Government
7
-11 Reporting Safety Defects to
General Motors
7
-11 Ordering Service and Owner Publications
in Canada
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7-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken:STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Cadillac Customer Assistance Center, 24 hours a day, by
calling 1-800-458-8006. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
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7-3
When contacting Cadillac, please remember that your
concern will likely be resolved at a dealer's facility. That
is why we suggest you follow Step One first if you have
a concern.
STEP THREE -- Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you
continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you must file
with the GM/BBB Auto Line Program to enforce any
additional rights you may have. Canadian owners
refer to your Warranty and Owner Assistance
Information booklet for information on the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus to
settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited Warranty.
Although you are required to resort to this informal dispute
resolution program prior to filing any court action, use of
the program is free of charge and your case will generally
be heard within 40 days. If you do not agree with the
decision given in your case, you may reject it and proceed
with any other venue for relief available to you.You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Cadillac by dialing: 1
-800-833-CMCC. (TTY users in
Canada can dial 1
-800-263-3830.)
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7-4
Customer Assistance Offices
Cadillac encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to
Cadillac, the letter should be addressed to Cadillac's
Customer Assistance Center.
United States
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 436004
Pontiac, MI 48343-6004
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112
Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
GMODC - Customer Communication Centre
169-007
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 905-644-4112
Fax: 905-644-4866
Caribbean Numbers
1-800-496-9992 (English) Puerto Rico
1-800-496-9993 (Spanish) Puerto Rico
1-800-751-4135 (English) Dominican Republic
1-800-751-4136 (Spanish) Dominican Republic
1-800-496-9994 U.S. Virgin Islands
1-800-389-0009 Bahamas
1-800-534-0122 Bermuda, Barbados, Antigua & B.V.I.
If toll free service is not available in the Caribbean,
call Puerto Rico 1-787-763-1315.