1999 BUICK REGAL phone

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8-5 Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
GMODC - Customer Communication Centre
169-007
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 905-644-4112
Fax: 905-644-4866
Caribbean Numbers
1-800-496-9992 (English) Puerto Rico
1-800-496-9993 (Spanish) Puerto Rico
1-800-751-4135 (English) Dominican Republic
1-800-751-4136 (Spanish) Dominican Republic
1-800-496-9994 U.S. Virgin Islands
1-800-389-0009 Bahamas
1-800-534-0122 Bermuda, Barbados, Antigua & B.V.I.If toll free service is not available in the Caribbean,
call Puerto Rico 1-787-763-1315.
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver or
passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program. Call
1
-800-GM-DRIVE (463-7483) for details. TTY users
call 1
-800-263-3830. When calling from the United
States, please dial 1
-905-644-3063.
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8-10
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1
-800-521-7300, or write:
Buick Customer Relations Center
P.O. Box 5039
Troy, MI 48007
-5039
In Canada, please call us at 1
-800-263-3777 (English)
or 1
-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner's manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
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8-12
PUBLICATION FORM
NUMBEROrders will be mailed within 10 days of receipt. Please allow adequate time for postal
service. If further information is needed, write to the address shown below or call
1-800-551-4123. Material cannot be returned for credit without packing slip with return
information within 30 days of delivery. On returns, a re-stocking fee may be applied
against the original order. ORDER TOLL FREE
(NOTE: For Credit Card Holders Only)1-800-551-4123(Monday-Friday 8:00 AM ± 6:00 PM EST)
FAX Orders Only 1-313-865-5927
Service Manual
NOTE: Dealers and Companies please provide dealer or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
HELM, INCORPORATED
P.O. Box 07130
Detroit, MI 48207
For purchases outside U.S.A. please write to the above address for quotation.
1999$90.00
1999
$50.00
1999
$15.00
1999
$10.00
TOTAL MATERIAL
Michigan Purchasers
U.S. Order Processing$5.00
Canadian Postage
GRAND TOTAL
add 6% sales tax
(See Note Below)
GM-BUI-ORD99 *(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the
U.S. order processing.
(CUSTOMER'S NAME) (ATTENTION)
(STREET ADDRESSÐNO P.O. BOX NUMBERS)
(CITY) (ZIP CODE)
DAYTIME TELEPHONE NO.(STATE)
AREA CODE
( )P
Check or Money
Order payable to
Helm, Inc. (USA funds
only Ð
do not send cash.)
VISA
Discover
Account
Number:
Expiration
Date mo/yr:
CUSTOMER SIGNATURE
S
ITEM DESCRIPTIONNAME YEAR VEHICLE MODEL
QTY.PRICE
EACH*TOTAL
PRICE1
9
9
9
G
M
H
I
P

T
OA
Y
M
E
N
T
Owner's Manual Without Portfolio Owner's Manual In Portfolio Car & Light Truck
Transmission Unit Repair
MasterCard
Check here if your billing address
is different from your shipping
address shown.
PUBLICATION FORM
NUMBER
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9-3
Cleaning
Aluminum or Chrome-Plated Wheels 6-61 . . . . . . . . . . . . .
Exterior Lamps/Lenses 6-60 . . . . . . . . . . . . . . . . . . . . . . . .
Fabric 6-56 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Glass Surfaces 6-58 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inside of Your Vehicle 6-56 . . . . . . . . . . . . . . . . . . . . . . . . .
Instrument Panel 6-58 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interior Plastic Components 6-58 . . . . . . . . . . . . . . . . . . . . .
Leather 6-57 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Outside of Your Vehicle 6-59 . . . . . . . . . . . . . . . . . . . . . . . .
Special Problems 6-57 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stains 6-56 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tires 6-61 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vinyl 6-57 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wheels 6-61 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Windshield and Wiper Blades 6-59 . . . . . . . . . . . . . . . . . . .
Clock, Setting the 3-9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Comfort Controls 3-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Compact Disc
Care 3
-23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Player 3-17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Player Care 3-23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Player Errors 3-17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Compact Spare Tire 5-32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Console Storage 2-50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control, Loss of 4-15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control of a Vehicle 4-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Convex Outside Mirror 2-50 . . . . . . . . . . . . . . . . . . . . . . . . . .
Coolant
Bleed Valve 5
-18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recovery Tank 5-13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Coolant Heater, Engine 2
-20 . . . . . . . . . . . . . . . . . . . . . . . . . .
Cooling System 5-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Courtesy Lamps 2-45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Courtesy Transportation 8-7 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cruise Control 2-39 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cruise Light 2-73 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cupholders 2-51 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customer Assistance
for Text Telephone Users 8
-4 . . . . . . . . . . . . . . . . . . . . . . . .
Information 8-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customer Satisfaction Procedure 8-2 . . . . . . . . . . . . . . . . . . . .
Damage, Finish 6-62 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Damage, Sheet Metal 6-61 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Daytime Running Lamps 2-43 . . . . . . . . . . . . . . . . . . . . . . . . .
Dead Battery 5-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defects, Reporting Safety 8-9, 8-10 . . . . . . . . . . . . . . . . . . . .
Defensive Driving 4-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defogger, Rear Window 3-7 . . . . . . . . . . . . . . . . . . . . . . . . . .
Defogging 3-4, 3-6, 3-7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defrosting 3-4, 3-6, 3-7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Delayed
Entry Lighting 2
-46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exit Lighting 2-46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Headlamp Illumination 2-44 . . . . . . . . . . . . . . . . . . . . . . . .
Dimensions, Vehicle 6-72 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dolby B Noise Reduction 3-13, 3-16 . . . . . . . . . . . . . . . . . . .
Dome Lamp Bulb Replacement 6-43 . . . . . . . . . . . . . . . . . . . .
Door Locks 2-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Door/Trunk Ajar Warning Light 2-74 . . . . . . . . . . . . . . . . . . .
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