1998 PONTIAC GRAND PRIX service

Ignition Transaxle Lock Check
While parked, and with the parking brake set,
try to turn
the ignition key to LOCK in each shift lever position.
The key should turn to LOCK only when the shift
lever is in PARK (P).
0 The key should come out only in LOCK.
Parking Brake and Automatic Transaxle PARK
(P)
Mechanism Check
1
Park on a fairly steep hill, with the vehicle facing
downhill. Keeping your foot on the regular brake, set the
parking brake.
To check the parking brake’s holding ability: With
the engine running and transaxle in
NEUTRAL (N),
slowly remove foot pressure from the regular brake
pedal. Do this until the vehicle is held by the parking
brake only.
To check the PARK (P) mechanism’s holding ability:
With the engine running, shift to
PARK (P). Then
release
all brakes.
Underbody Flushing Service
At
least every spring, use plain water to flush any
corrosive materials from the underbody. Take care to
clean thoroughly any areas where mud and other debris
When you are doing this check, your vehicle
could begin
to move. You or others could be
injured and property could be damaged. Make
it begins to roll. Be ready to apply the regular
sure there
is room in front of your
vehicle in case can collect.
brake
at once should the vehicle begin to move.

Part C: Periodic Maintenance
Inspections
Listed below are inspections and services which should be
perfunned at least twice a year (for instance, each spring
and
fall). You should let your dealer’s service department
or other qual$ed service center
do these jobs. Make sure
any necessary repairs are completed
at once.
Proper procedures to perform these services may be
found
in a service manual. See “Service and Owner
Publications” in the Index.
Steering, Suspension and Front Drive Axle
Boot
and Seal Inspection
Inspect the front and rear suspension and steering
system for damaged, loose or missing parts, signs of
wear or lack
of lubrication. Inspect the power steering
lines and hoses for proper hook-up, binding, leaks,
cracks, chafing, etc. Clean and then inspect the drive
axle boot seals for damage, tears or leakage. Replace
seals if necessary.
Exhaust System Inspection
Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged,
missing or out-of-position parts
as well as open seams,
holes, loose connections or other conditions which could cause
a heat build-up in the floor pan or could let
exhaust fumes into the vehicle. See “Engine Exhaust’’ in
the Index.
Engine Cooling System Inspection
Inspect the hoses and have them replaced if they are
cracked, swollen or deteriorated. Inspect
all pipes, fittings
and clamps; replace
as needed. Clean the outside of the
radiator and
air conditioning condenser. To help ensure
proper
operation, a pressure test of the cooling system and
pressure cap is recommended at least once a year.
Throttle System Inspection
Inspect the throttle system for interference or binding,
and for damaged
or missing parts. Replace parts as
needed. Replace any components that have high
effort
or excessive wear. Do not lubricate accelerator and
cruise control cables.
Brake System Inspection
Inspect the complete system. Inspect brake lines and
hoses for proper hook-up, binding, leaks, cracks,
chafing, etc. Inspect disc brake pads for wear and rotors
for surface condition. Inspect other brake parts,
including calipers, parking brake, etc. Check parking
brake adjustment. You may need to have your brakes
inspected more often if your driving habits or conditions
result
in frequent braking.
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Part E: Maintenance Record
After the scheduled services are performed, record the
Services” or “Periodic Maintenance” can be added on
date, odometer reading and who performed the service the following record pages. Also,
you should retain all
in the boxes provided after the maintenance interval.
maintenance receipts. Your owner information portfolio
Any additional information from “Owner Checks and
is a convenient place to store them.
I i
Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED BY READING
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I
Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED
BY READING
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Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED BY READING
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Section 8 Customer Assistance Information
Here you will find out how to contact Pontiac if you need assistance. This section also tells you how to obtain\
service
publications and how to report any safety defects.
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8-9 Pontiac Cares
What Makes Up Pontiac Cares?
Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Pontiac Roadside Assistance
Program
Canadian Roadside Assistance
Pontiac Courtesy Transportation
GM Participation in an Alternative
Dispute Resolution Program 8-10
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8-11
Warranty Information
Reporting Safety Defects to the United
States Government
Reporting Safety Defects to the Canadian Government
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1 Reporting Safety Defects to General Motors
8-11 Ordering Service and Owner Publications
in Canada

What Makes Up Pontiac Cares?
A 3 year/36,000 mile (60 000 km) Bumper to
Bumper Warranty
Customer Assistance
Roadside Assistance
Courtesy Transportation
All
of these elements combine to make your driving
experience
an enjoyable one, and are discussed in
greater detail further
in your owner’s manual. Pontiac is
focusing on the changing needs
of our customers and
is committed to giving you an exceptional level
of
customer care throughout your ownership experience.
Our goal is to create total customer enthusiasm in our
product and our services, and make you the most
satisfied customer in the world.
Customer Satisfaction Procedure
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Pontiac dealers have the facilities, trained technicians
and up-to-date information to promptly address any
concerns
you may have. However, if a concern has not
been resolved to your complete satisfaction, take the following steps:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns
can
be quickly resolved at that level. If the matter has
already been reviewed with the
sales, service or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealership without further help,
contact the Pontiac Customer Assistance Center by
calling
1-800-PM-CARES. In Canada, contact
GM of Canada Customer Communication Centre in
Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French). For help outside
of the United States and Canada, call
the following numbers as appropriate:
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In Mexico: (525) 625-3256
In Puerto Rico: 1-800-496-9992 (English) or
In the U.S. Virgin Islands: 1-800-496-9994
In the Dominican Republic: 1-800-75 1-4135
(English) or 1-800-751-4136 (Spanish)
In the Bahamas: 1-800-389-0009
In Bermuda, Barbados, Antigua and the British
Virgin Islands: 1-800-534-0 122
In
all other Caribbean countries: (809) 763- 13 15
In other overseas locations, call
GM Overseas
Distribution Corporation in Canada
at:
1-800-496-9993 (Spanish)
(905) 644-41 12.
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