For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or
title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
0 Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage
you to call us so we can give your inquiry
prompt attention. However, if you wish to write Pontiac,
address your inquiry to:
Pontiac-GMC Customer Assistance Center
P.O. Box 436008
Pontiac,
MI 48343-6008 In
Canada, write to:
General Motors
of Canada Limited
Customer Communication Centre,
163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H
8P7
Refer to your Warranty and Owner Assistance Information
booklet for addresses of
GM Overseas offices.
When contacting Pontiac, please remember that your
concern
will likely be resolved in the dealership, using the
dealer’s fadities, equipment and personnel. That is why we
suggest you follow
Step One first if you have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones
(TTYs),
Pontiac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with
Pontiac by dialing: 1-800-833-PONT. (TTY users in
Canada can dial
1-800-263-3830.)
Battery ...................................... 6-37
Jump Starting
................................. 5-3
Replacement. Keyless Entry
.................... 2-10
warnings ................................ 5-33-5
BBB Auto Line
................................. 8-9
Before Leaving
on a Long Trip .................... 4-22
Better Business Bureau Mediation
................... 8-9
Blizzard
...................................... 4-28
Brake Adjustment
.................................. 6-36
Fluid
....................................... 6-33
Master Cylinder
.............................. 6-33
Parking
..................................... 2-44
PedalTravel
................................. 6-36
Replacing System Parts
........................ 6-37
System Warning Light
......................... 2-82
Transmission Shift Interlock
.................... 2-3 1
Wear ....................................... 6-35
Trailer
...................................... 4-35
Brakes.Anti -Lock
............................... 4-7
Braking
........................................ 4-6
Braking in Emergencies
.......................... 4-10
“Break-In”. New Vehicle
......................... 2-23
Brightness Control. Instrument Panel
............... 2-55
BTSI
......................................... 2-31
BTSI Check
................................... 7-34
Bulb Replacement
.............................. 6-38 Canadian
Roadside Assistance
.................... 8-7
Carbon Monoxide
............... 2-1 1.2.42.4.29. 4.35
Cassette Deck Service
........................... 7-32
CareofYo ur ................................. 3-21
Errors ....................................... 3-9
CD Player Theft-Deterrent Feature
................. 3-17
CertificationLabel
.............................. 4-30
Chains. Safety
................................. 4-35
Chains. Tire
................................... 6-52
Changing a Flat Tire ............................. 5-27
Check Gages Light
.............................. 2-90
Chemical Paint Spotting
.......................... 6-60
Child Restraints
................................ 1-34
Securing in a Rear Seat Position
................. 1-40
Securing in the Right Front Seat Position
.......... 1-42
TopStrap
................................... 1-39
TLpesof
.................................... 1-34
WheretoPut
................................ 1-38
Cigarette Lighter
............................... 2-60
Circuit Breakers and Fuses
....................... 6-63
Cleaner.
Air ................................... 6-18
Cleaning AluminumWheels
............................ 6-59
ConvertibleTop
.............................. 6-58
Capacities and Specifications
...................... 6-68
Cassette Tape Player
......................... 3.7. 3.8
Center High-Mounted Stoplamp Bulb Replacement
.... 6-40
Checking
Your Restraint Systems .................. 1-47
9-2
Fabric ...................................... 6-54
Glass
....................................... 6-56
Inside
of Your Pontiac ......................... 6-54
Instrument Panel
............................. 6-55
Interior Plastic Components
..................... 6-55
Leather
..................................... 6-55
Outside of Your Pontiac
........................ 6-57
Removable Roof Panel
......................... 6-57
Special Problems
............................. 6-54
Stains
...................................... 6-54
Tires
....................................... 6-59
Vinyl
....................................... 6-55
Wheels
..................................... 6-59
Windshield
and Wiper Blades ................... 6-56
Clock. Setting the
................................ 3-7
Close-Out Panel
................................ 2-59
Clutch. Hydraulic
............................... 6-26
Comfort Controls
................................ 3-2
Compact Disc
............................. 3.11. 3.12
CareofYour
................................. 3-22
Player
................................. 3.11. 3.12
Player Errors
........................... 3.13. 3.15
Trunk Mounted Player
......................... 3-14
CareofYour
................................. 3-22
Compact Spare Tire
............................. 5-40
Alarm/PanicMode
............................. 2-8
Feature Customization
......................... 2- 18
Content Theft-Deterrent System
................... 2- 14
Control of a Vehicle .............................. 4-5
Convertible Top
................................ 2-69 Convex Outside Mirror
.......................... 2-58
Coolant
....................................... 6-27
Bleed Valves
................................. 5-22
Heater. Engine
............................... 2-29
RecoveryTank
............................... 5-19
Cooling
........................................ 3-3
Cooling System
................................ 5-17
Courtesy Lamps
................................ 2-55
Courtesy Transportation
........................... 8-8
Cruise Control
................................. 2-49
Customer Assistance for Text Telephone Users ......... 8-5
Customer Assistance Information ................... 8-1
Customer Satisfaction Procedure .................... 8-3
Damage. Finish
............................... 6-60
Damage. Sheet Metal
............................ 6-59
Daytime Running Lamps ......................... 2-53
DeadBattery ................................... 5-3
Defects. Reporting Safety
........................ 8-10
Defensive Driving
............................... 4-2
Defogger. Rear Window
.......................... 3-5
Defogging
..................................... 3-4
Defrosting
..................................... 3-4
Delayed Illumination
............................ 2-55
Dimensions. Vehicle ............................ 6-70
Dolby@
B Noise Reduction ....................... 3-10
Door Last Door Closed Locking
.................. 2-5. 2-19
Lockout Prevention ....................... 2-6. 2-19
Locks
....................................... 2-4
9-3
Hydraulic Clutch System Check ................... 7-33
Hydroplaning
.................................. 4- 19
If a Tile Goes Flat .............................. 5-27
Transmission Lock Check
...................... 7-35
Ignition Positions
............................... 2-24
Inflation. Tire
.................................. 6-45
Inside Daymight Rearview Mirror
................. 2-57
Inspections
.................................... 7-36
Brake System
................................ 7-37
Engine Cooling System
........................ 7-36
Exhaust Systems
............................. 7-36
RearAxle
................................... 7-37
Steering .................................... 7-36
Suspension
.................................. 7-36
Throttle Linkage
.............................. 7-37
Instrumentpanel
............................... 2-76
Brightness Control
............................ 2-55
Cleaning
.................................... 6-55
Cluster
..................................... 2-78
Interior Lamps
................................. 2-55
.................................... J ack. Tire 5-30
Jumpstarting
................................... 5-3
Key Lock Cylinders Service ..................... 7-33
Key Release Button
............................. 2-25
Keyless Entry Lock Verification. Remote
............ 2-20
Keyless Entry System. Remote
..................... 2-6
Keys
.......................................... 2-2 Labels
Certification
................................. 4-30
Service Parts Identification ..................... 6-62
Tire-Loading Information
..................... -4-30
Vehicle Identification Number ................... 6-62
Courtesy
.................................... 2-55
Interior
..................................... 2-55
On Reminder
................................ 2-52
Last Door Closed Locking ......................... 2-5
Last Door Closed Locking and Lockout Prevention .... 2-20
Latches. Front Seatback
........................... 1-7
Leaving Your Vehicle
............................. 2-6
Leaving
Your Vehicle with the Engine Running ....... 2-40
Lighter
....................................... 2-60
Lights
Lamps
Air Bag Readiness
....................... 1.23. 2.77
Anti-Lock Brake System Warning
............ 2.83. 4.7
Brake
System Warning ......................... 2-82
CheckGages
................................ 2-90
LowCoolant
................................. 2-85
Low Oil
.................................... 2-89
Low Traction
............................ 2.84. 4.9
Safety Belt Reminder
...................... 1.9. 2.80
Service Engine Soon
.......................... 2-85
Traction Control System Warning
............ 2.83. 4.9
Limited-Slip Differential. Rear Axle
................ 6-27
Loading
Your Vehicle ........................... 4-30
Lockout Prevention
......................... 2.6. 2.20
9-6