6E–262
ENGINE DRIVEABILITY AND EMISSIONS
Symptom Diagnosis
Preliminary Checks
Before using this section, perform the “On-Board
Diagnostic (OBD) System Check” and verify all of the
following items:
The powertrain control module (PCM) and malfunction
indicator lamp (MIL) (Service Engine Soon lamp) are
operating correctly.
There are no DTC(s) stored.
Tech 2 data is within normal operating range. Refer to
Typical Scan Data Values.
Verify the customer complaint and locate the correct
symptom in the table of contents. Perform the
procedure included in the symptom chart.
Visual/Physical Check
Several of the symptom procedures call for a careful
visual/physical check. This can lead to correcting a
problem without further checks and can save valuable
time.
This check should include the following items:
PCM grounds for cleanliness, tightness and proper
location.
Vacuum hoses for splits, kinks, and proper
connections, as shown on the “Vehicle Emission
Control Information” label. Check thoroughly for any
type of leak or restriction.
Air intake ducts for collapsed or damaged areas.
Air leaks at throttle body mounting area, mass air flow
(MAF) sensor and intake manifold sealing surfaces.
Ignition wires for cracking, hardness, and carbon
tracking.
Wiring for proper connections, pinches and cuts.
Intermittents
IMPORTANT:An intermittent problem may or may not
turn on the malfunction indicator lamp (MIL) or store a
DTC. DO NOT use the Diagnostic Trouble Code (DTC)
charts for intermittent problems. The fault must be
present to locate the problem.
Most intermittent problems are caused by faulty electrical
connections or wiring. Perform a careful visual/physical
check for the following conditions:
Poor mating of the connector halves or a terminal not
fully seated in the connector (backed out).
Improperly formed or damaged terminal.
All connector terminals in the problem circuit should be
carefully checked for proper contact tension.
Poor terminal-to-wire connection. This requires
removing the terminal from the connector body to
check.
Road test the vehicle with a J 39200 Digital Multimeter
connected to a suspected circuit. An abnormal voltage
when the malfunction occurs is a good indication that
there is a fault in the circuit being monitored.
Use Tech 2 to help detect intermittent conditions. Tech 2s
have several features that can be used to locate anintermittent condition. Use the following feature to find
intermittent faults:
Using Tech 2’s “Freeze Frame” buffer or “Failure
Records” buffer can aid in locating an intermittent
condition. Review and record the information in the
freeze frame or failure record associated with the
intermittent DTC being diagnosed. The vehicle can be
driven within the conditions that were present when the
DTC originally set.
To check for loss of diagnostic code memory, disconnect
the MAP sensor and idle the engine until the MIL (Service
Engine Soon lamp) comes on. DTC P0107 should be
stored and kept in memory when the ignition is turned
“OFF.” If not, the PCM is faulty. When this test is
completed, make sure that you clear the DTC P0107 from
memory.
An intermittent MIL (Service Engine Soon lamp) with no
stored DTC may be caused by the following:
Ignition coil shorted to ground and arcing at ignition
wires or plugs.
MIL (Service Engine Soon lamp) wire to PCM shorted
to ground.
Poor PCM grounds. Refer to the PCM wiring
diagrams.
Check for improper installation of electrical options such
as lights, cellular phones, etc. Route ignition coil wiring
away from the ignition coils. Check all wires from the
PCM to the ignition coil for poor connections.
Check for an open diode across the A/C compressor
clutch and check for other open diodes (refer to wiring
diagrams in
Electrical Diagnosis).
If problem has not been found, refer to
PCM Connector
Symptom
tables.
6E–263 ENGINE DRIVEABILITY AND EMISSIONS
Hard Start Symptom
StepActionVa l u e ( s )Ye sNo
1DEFINITION: Engine cranks, but does not start
for a long time. Does eventually run, or may start
but immediately stalls.
Was the “On-Board Diagnostic (OBD) System Check”
performed?
—Go to Step 2
Go to OBD
System
Check
21. Perform a bulletin search.
2. If a bulletin that addresses the symptom is found,
correct the condition as instructed in the bulletin.
Was a bulletin found that addresses the symptom?
—Verify repairGo to Step 3
3Was a visual/physical check performed?
—Go to Step 4
Go to
Visual/Physic
al Check
4Check engine coolant temperature (ECT) sensor for
shift in value. After 8 hours with the hood up and the
engine not running, connect Tech 2. With the ignition
“ON” and the engine not running, compare engine
coolant temperature to intake air temperature.
Are ECT and IAT within the specified value of each
other?
5C ( 9F)Go to Step 8Go to Step 5
51. Using Tech 2, display the engine coolant
temperature and note the value.
2. Check the resistance of the engine coolant
temperature sensor.
3. Refer to
Engine Coolant Temperature Sensor
Temperature vs. Resistance
chart on DTC P0118
Diagnostic Support
for resistance specifications.
Is the resistance value near the resistance for the
temperature noted?
—Go to Step 7Go to Step 6
6Replace the ECT sensor.
Is the action complete?
—Verify repair—
7Locate and repair high resistance or poor connection in
the ECT signal circuit or the ECT sensor ground.
Is the action complete?
—Verify repair—
81. Check for a faulty, plugged, or incorrectly installed
PCV valve.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 9
91. Check for water- or alcohol-contaminated fuel.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 10
101. Perform the procedure in Fuel System Pressure
Te s t
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 11
111. Check for proper ignition voltage output with spark
tester J 26792 (ST-125). Refer to
Electric Ignition
System
for procedure.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 12
6E–265 ENGINE DRIVEABILITY AND EMISSIONS
Surges and/or Chuggles Symptom
StepActionVa l u e ( s )Ye sNo
1DEFINITION:
Engine power variation under steady throttle or cruise.
Feels like the vehicle speeds up and slows down with
no change in the accelerator pedal.
Was the “On-Board Diagnostic (OBD) System Check”
performed?
—Go to Step 2
Go to OBD
System
Check
21. Perform a bulletin search.
2. If a bulletin that addresses the symptom is found,
correct the condition as instructed in the bulletin.
Was a bulletin found that addresses the symptom?
—Verify repairGo to Step 3
3Was a visual/physical check performed?
—Go to Step 4
Go to
Visual/Physic
al Check
4Be sure that the driver understands transmission
torque converter clutch and A/C compressor operation
as explained in the owner’s manual.
Inform the customer how the TCC and the A/C clutch
operate.
Is the customer experiencing a normal condition?
—System OKGo to Step 5
51. Check the the fuel control heated oxygen sensors
(HO2S, B1S1 and B2S1). The fuel control heated
oxygen sensors (HO2S) should respond quickly to
different throttle positions. If they don’t, check them
for silicon or other contaminants from fuel or use of
improper RTV sealant. The sensors may have a
white powdery coating.
Silicon contamination causes a high but false
HO2S signal voltage (rich exhaust indication).
The PCM will then reduce the amount of fuel
delivered to the engine, causing a severe
driveability problem. For more information, refer
to
Powertrain Control Module (PCM) and Sensors.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 6
61. Check the fuel pressure. Refer to Fuel System
Pressure Test
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 7
7Monitor the long term fuel trim on Tech 2.
Is the long term fuel trim significantly in the negative
range (rich condition)?
—Go to Step 8Go to Step 9
81. Check items that can cause the engine to run rich.
Refer to
Diagnostic Aids in DTC P0172 Diagnostic
Support
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Go to Step 10Verify repair
91. Check items that can cause the engine to run lean.
Refer to
Diagnostic Aids in DTC P0171.
2. If a problem is found, repair as necessary.
Was a problem found?
—Go to Step 10Verify repair
6E–270
ENGINE DRIVEABILITY AND EMISSIONS
Detonation/Spark Knock Symptom
StepActionVa l u e ( s )Ye sNo
1DEFINITION:
A mild to severe ping, usually worse under acceleration.
The engine makes sharp metallic knocks that change
with throttle opening.
Was the “On-Board Diagnostic (OBD) System Check”
performed?
—Go to Step 2
Go to OBD
System
Check
21. Perform a bulletin search.
2. If a bulletin that addresses the symptom is found,
correct the condition as instructed in the bulletin.
Was a bulletin found that addresses the symptom?
—Verify repairGo to Step 3
3Was a visual/physical check performed?
—Go to Step 4
Go to
Visual/Physic
al Check
4If Tech 2 readings are normal (refer to Ty p i c a l S c a n
Va lu es
) and there are no engine mechanical faults, fill
the fuel tank with a known quality gasoline that has a
minimum octane rating of 87 and re-evaluate the
vehicle performance.
Is detonation present?
—Go to Step 5Verify repair
51. Check the transmission range switch circuit. Use
Tech 2 and be sure Tech 2 indicates that the vehicle
is in drive with the gear selector in drive or overdrive.
2. If a problem is found, diagnose and repair the
transmission range switch as necessary (refer to
4L30-E Automatic Transmission Diagnosis).
Was a problem found?
—Verify repairGo to Step 6
61. Check TCC operation. Refer to 4L30-E
Transmission Diagnosis
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 7
71. Check for obvious overheating problems:
Low engine coolant.
Restricted air flow to radiator, or restricted
water flow through radiator.
Correct coolant solution should be a 50/50 mix
of approved antifreeze/coolant and water.
Refer to
Engine Cooling.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 8
81. Check fuel pressure. Refer to Chart Fuel System
Pressure Test.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 9
91. Check items that can cause an engine to run lean
(long term fuel trim significantly in the positive
range). For a lean condition, refer to
Diagnostic
Aids
in DTC P0171 Diagnostic Support.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 10
6E–272
ENGINE DRIVEABILITY AND EMISSIONS
Rough, Unstable, or Incorrect Idle, Stalling Symptom
StepActionVa l u e ( s )Ye sNo
1DEFINITION:
Engine runs unevenly at idle. If severe, the engine or
vehicle may shake. Engine idle speed may vary in
RPM. Either condition may be severe enough to stall
the engine.
Was the “On-Board Diagnostic (OBD) System Check”
performed?
—Go to Step 2
Go to OBD
System
Check
21. Perform a bulletin search.
2. If a bulletin that addresses the symptom is found,
correct the condition as instructed in the bulletin.
Was a bulletin found that addresses the symptom?
—Go to Step 13Go to Step 3
3Was a visual/physical check performed?
—Go to Step 4
Go to
Visual/Physic
al Check
41. Check the PCM grounds for cleanliness, tightness
and proper routing. Refer to the PCM wiring
diagrams in
Electrical Diagnosis.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 5
5Observe the long term fuel trim on Tech 2.
Is the long term fuel trim significantly in the negative
range (rich condition)?
—Go to Step 6Go to Step 7
61. Check items that can cause the engine to run rich.
Refer to
Diagnostic Aids in DTC P0172 Diagnostic
Support
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 9
7Is the long term fuel trim significantly in the positive
range (lean condition)?
—Go to Step 8Go to Step 9
81. Check items that can cause the engine to run lean.
Refer to
Diagnostic Aids in DTC P0171 Diagnostic
Support
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 9
91. Check for incorrect idle speed. Ensure that the
following conditions are present:
The engine is fully warm.
The accessories are “OFF.”
2. Using Tech 2, monitor the IAC position.
Is the IAC position within the specified values?Between 10
and 50
counts
Go to Step 11Go to Step 10
6E–282
ENGINE DRIVEABILITY AND EMISSIONS
Cuts Out, Misses Symptom
StepActionVa l u e ( s )Ye sNo
1DEFINITION:
Steady pulsation or jerking that follows engine speed;
usually more pronounced as engine load increases.
Was the “On-Board Diagnostic (OBD) System Check”
performed?
—Go to Step 2
Go to OBD
System
Check
21. Perform a bulletin search.
2. If a bulletin that addresses the symptom is found,
correct the condition as instructed in the bulletin.
Was a bulletin found that addresses the symptom?
—Go to Step 13Go to Step 3
3Was a visual/physical check performed?
—Go to Step 4
Go to
Visual/Physic
al Check
41. Check the PCM grounds for clearness, tightness
and proper routing. Refer to the PCM wiring
diagrams in
Electrical Diagnosis.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 5
5Observe the long term fuel trim on Tech 2.
Is the long term fuel trim significantly in the negative
range (rich condition)?
—Go to Step 6Go to Step 7
61. Check items that can cause the engine to run rich.
Refer to
Diagnostic Aids in DTC P0172 Diagnostic
Support
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 9
7Is the long term fuel trim significantly in the positive
range (lean condition)?
—Go to Step 8Go to Step 9
81. Check items that can cause the engine to run lean.
Refer to
Diagnostic Aids in DTC P0171 Diagnostic
Support
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 9
91. Check for incorrect idle speed. Ensure that the
following conditions are present:
The engine is fully warm.
The accessories are “off.”
2. Using Tech 2, monitor the IAC position.
Is the IAC position within the specified values?Between 5
and 50
counts
Go to Step 11Go to Step 10
6E–285 ENGINE DRIVEABILITY AND EMISSIONS
Hesitation, Sag, Stumble Symptom
StepActionVa l u e ( s )Ye sNo
1DEFINITION:
Momentary lack of response as the accelerator is
pushed down. Can occur at any vehicle speed. Usually
most pronounced when first trying to make the vehicle
move, as from a stop sign. May cause the engine to stall
if severe enough.
Was the “On-Board Diagnostic (OBD) System Check”
performed?
—Go to Step 2
Go to OBD
System
Check
21. Perform a bulletin search.
2. If a bulletin that addresses the symptom is found,
correct the condition as instructed in the bulletin.
Was a bulletin found that addresses the symptom?
—Verify repairGo to Step 3
3Was a visual/physical check performed?
—Go to Step 4
Go to
Visual/Physic
al Check
41. Check the fuel control heated oxygen sensors
(HO2S, B1S1 and B2S1). The fuel control heated
oxygen sensors (HO2S) should respond quickly to
different throttle positions. If they don’t, check them
for silicon or other contaminants from fuel or use of
improper RTV sealant. The sensors may have a
white powdery coating.
Silicon contamination causes a high but false
HO2S signal voltage (rich exhaust indication).
The PCM will then reduce the amount of fuel
delivered to the engine, causing a severe
driveability problem. For more information, refer
to
Powertrain Control Module (PCM) and Sensors.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 5
51. Check the fuel pressure. Refer to Fuel System
Pressure Test.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 6
6Observe the TP angle display on Tech 2 while slowly
increasing throttle pedal.
Does the TP angle display steadily increase from 0% at
closed throttle to 100% at WOT?
—Go to Step 7Go to Step 18
7Monitor the long term fuel trim on Tech 2.
Is the long term fuel trim significantly in the negative
range (rich condition)?
—Go to Step 8Go to Step 9
81. Check items that can cause the engine to run rich.
Refer to
Diagnostic Aids in DTC P0172 Diagnostic
Support
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 10
91. Check items that can cause the engine to run lean.
Refer to
Diagnostic Aids in DTC P0171 Diagnostic
Support
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 10
6E–24
4JX1–TC ENGINE DRIVEABILITY AND EMISSIONS
Diagnosis
Strategy-Based Diagnostics
Strategy-Based Diagnostics
The strategy-based diagnostic is a uniform approach to
repair all Electrical/Electronic (E/E) systems. The
diagnostic flow can always be used to resolve an E/E
system problem and is a starting point when repairs are
necessary. The following steps will instruct the technician
how to proceed with a diagnosis:
1. Verify the customer complaint.
To verify the customer complaint, the technician
should know the normal operation of the system.
2. Perform preliminary checks.
Conduct a thorough visual inspection.
Review the service history.
Detect unusual sounds or odors.
Gather diagnostic trouble code information to
achieve an effective repair.
3. Check bulletins and other service information.
This includes videos, newsletters, etc.
4. Refer to service information (manual) system
check(s).
“System checks” contain information on a system
that may not be supported by one or more DTCs.
System checks verify proper operation of the
system. This will lead the technician in an
organized approach to diagnostics.
5. Refer to service diagnostics.
DTC Stored
Follow the designated DTC chart exactly to make an
effective repair.
No DTC
Select the symptom from the symptom tables. Follow the
diagnostic paths or suggestions to complete the repair.
You may refer to the applicable component/system check
in the system checks.
No Matching Symptom
1. Analyze the complaint.
2. Develop a plan for diagnostics.
3. Utilize the wiring diagrams and the theory of
operation.
Call technical assistance for similar cases where repair
history may be available. Combine technician knowledge
with efficient use of the available service information.
Intermittents
Conditions that are not always present are called
intermittents. To resolve intermittents, perform the
following steps:
1. Observe history DTCs, DTC modes, and freezeframe
data.2. Evaluate the symptoms and the conditions described
by the customer.
3. Use a check sheet or other method to identify the
circuit or electrical system component.
4. Follow the suggestions for intermittent diagnosis
found in the service documentation.
Most scan tools, such as the Tech 2 and the DVM, have
data-capturing capabilities that can assist in detecting
intermittents.
No Trouble Found
This condition exists when the vehicle is found to operate
normally. The condition described by the customer may
be normal. Verify the customer complaint against another
vehicle that is operating normally. The condition may be
intermittent. Verify the complaint under the conditions
described by the customer before releasing the vehicle.
1. Re-examine the complaint.
When the complaint cannot be successfully found or
isolated, a re-evaluation is necessary. The complaint
should be re-verified and could be intermittent as
defined in
Intermittents, or could be normal.
2. Repair and verify.
After isolating the cause, the repairs should be made.
Validate for proper operation and verify that the
symptom has been corrected. This may involve road
testing or other methods to verify that the complaint
has been resolved under the following conditions:
Conditions noted by the customer.
If a DTC was diagnosed, verify a repair by
duplicating conditions present when the DTC was
set as noted in the Failure Records or Freeze
Frame data.
Verifying Vehicle Repair
Verification of the vehicle repair will be more
comprehensive for vehicles with OBD system
diagnostics. Following a repair, the technician should
perform the following steps:
IMPORTANT:Follow the steps below when you verify
repairs on OBD systems. Failure to follow these steps
could result in unnecessary repairs.
1. Review and record the Failure Records and the
Freeze Frame data for the DTC which has been
diagnosed (Freeze Frame data will only be stored for
the MIL (“Check Engine” lamp) has been requested).
2. Clear the DTC(s).
3. Operate the vehicle within conditions noted in the
Failure Records and Freeze Frame data.
4. Monitor the DTC status information for the specific
DTC which has been diagnosed until the diagnostic
test associated with that DTC runs.