1998 CHEVROLET ASTRO phone

Downloaded from www.Manualslib.com manuals search engine For complete program details, see your Chevrolet dealer
to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide you
with quality and priority service. When
roadside services are required, our advisors will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor:
Vehicle Identification Number (VIN)
License plate number
Vehicle color
Vehicle location
Telephone number where you can be reached
Vehicle mileage
Description of problem Please refer
to the Roadside Assistance brochure
inside your owner information portfolio for full
program details.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.
8-7

Downloaded from www.Manualslib.com manuals search engine GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warrantv
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.
Both Chevrolet and your Chevrolet dealer are committed
to making sure you are completely satisfied with your new
vehicle. Our experience has shown that, if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Chevrolet voluntarily participates
in
BBB AUTO LINE. ,
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program is available
free
of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure,
you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council
of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement
of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately
notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario KlG 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-222- 1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, MI 48007-7047 In
Canada, please call
us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors
of Canada Limited
Customer Communication Centre,
163-005
1908 Colonel Sam Drive
Oshawa, Ontario LlH 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
8-11

Downloaded from www.Manualslib.com manuals search engine ORDER TOLL FREE Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal
(NOTE: For Credit Card Holders Only) service. If further information is needed, write to the address s gn own below or call
(Monday-Friday 8:OO AM - 6:OO PM EST) information within 30 days of delivery. On returns, a re-stocking fee may be applied 1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without packing slip with return
FAX Orders Only 1-31 3-865-5927 against the original order.
PUBLICATION FORM ITEM DESCRIPTION VEHICLE MODEL PRICE
EACH* TOTAL
NUMBER NAME YEAR PRICE
Service Manual 1998 $90.00
Car
& Light Truck
Transmission Unit Repair 1998
$40.00
Owner’s Manual In Portfolio 1998 $1
5.00
Owner’s Manual Without Portfolio
1998 $1 0.00
QTYm
1
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9
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NOTE: Dealers and Companies please provide dealer or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside U.S.A. please write
to the above address for quotation.
HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207
(CUSTOMER’S NAME)
(ATTENTION)
(STREET ADDRESS-NO P.O.
BOX NUMBERS)
(CITY) (STATE) (ZIP CODE)
DAYTIME TELEPHONE NO.
0
AREA CODE
GM-CHE-ORD98 *(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)
L
-
P
A
Y
M
E
N
T
TOTAL MATERIAL
Order payable to Michigan Purchasers
Helm, Inc. (USA funds add 6% sales tax
only - do not send cash.) U.S. Order Processing
Mastercard
c] VISA
0 Discover
Account Number:
UIn tun UIn uIn
Expiration m ml Check here if your billing address
Date mo/yr: is different from your shipping
address shown.
CUSTOMER SIGNATURE L
are to make checks payable in US. funds. To cover Canadian postage, add $1 1.50 plus the
Note to Canadian Customers: All listed prices are quoted
in U.S. funds. Canadian residents
U.S. order processing.

Downloaded from www.Manualslib.com manuals search engine Cooling System .................. ... 5-15
Customer Assistance for Text Telephone Users ......... 8-4
Courtesy Transportation
......................... 8-8
Cruise Control
................................. 2-34
Customer Assistance Information
................... 8- I
Customer Satisfaction Procedure .................... 8-2
Damage. Finish
............................... 6-57
Damage. Sheet Metal ............................ 6-57
Daytime Running Lamps
......................... 2-38
Daytime Running Lamps Indicator Light
............ 2-66
Dead Battery
................................... 5-3
Defects. Reporting Safety
................... 8- IO. 8- 1 1
Defensive Driving ............................... 4-2
Defogger. Rear Window
.......................... 3-8
Defrosting
..................................... 3-6
Dimensions. Vehicle
............................ 6-69
Dome Lamps
.............................. 2-39
Door Front
.......... ........................ 2-4
Rear
........................................ 2-4
Sliding
..................................... 2-10
Drive Position ................................. 2-21
Driver Position
................................. 1 - I 8
Driving
City
........................................ 4-17
Defensive
.................................... 4-2
Drunken
..................................... 4-2
Freeway
.................................... 4-18
InaBlizzard
................................. 4-24
In Foreign Countries
........................... 6-5
IntheRain .................................. 4-15
Locks
....................................... 2-6 Night
...................................... 4-13
OnCurves
................................... 4-9
On Grades While Towing a Trailer
............... 4-35
On
Hill and Mountain Roads .................... 4-21
OnSnowandIce ............................. 4-23
Through Water
............................... 4-17
WetRoads
.................................. 4-15
Winter
...................................... 4-22
With
a Trailer ................................ 4-33
Drunken Driving
................................ 4-2
Electrical Equipment. Adding
.......... 2-18. 3-28. 6-60
Electrical System
............................... 6-60
Engine
........................................ 6-9
Coolant
..................................... 6-25
Coolant Heater
............................... 2-18
Coolant Level Check
.......................... 7-41
Cooling System Capacity
....................... 6-67
Cover
...................................... 6-15
Exhaust
................. 2-13.2-27.2.30.4.25. 4.33
FuseBlock
.................................. 6-64
Identification
................................ 6-59
OilLevelCheck
.............................. 7-41
Overheating
................................. 5-13
Running While Parked
......................... 2-27
Specifications
................................ 6-67
Starting
..................................... 2-17
Temperature Gage
............................ 2-61
Engineoil
.................................... 6-10
Adding ..................................... 6-12
Additives
................................... 6-14
Checking
................................... 6-11
Pressure Gage
................................ 2-64
9-3