Page 342 of 386

Downloaded from www.Manualslib.com manuals search engine Fink lamage Chemical Paint Spotting
Any
stone chips, fractures or deep scratches in the finish
should be repaired right away. Bare metal will corrode
quickly and may develop into a major repair expense.
Minor chips and scratches can be repaired with touch-up
materials available from your dealer or other service
outlets. Larger areas of finish damage can be corrected
in your dealer’s body and paint shop.
Underbody Maintenance
Chemicals used for ice and snow removal and dust
control can collect on the underbody. If these are not
removed, accelerated corrosion (rust) can occur on
the underbody parts such as fuel lines, frame, floor
pan and exhaust system even though they have
corrosion protection.
At least every spring, flush these materials from the
underbody with plain water. Clean any areas where mud
and other debris can collect. Dirt packed in closed areas
of the frame should be loosened before being flushed.
Your dealer or an underbody car washing system can do
this for you. Some weather and atmospheric conditions
can create
a chemical fallout. Airborne pollutants can fall upon
and attack painted surfaces on your vehicle. This
damage can take two forms: blotchy, ringlet-shaped
discolorations, and small irregular dark spots etched
into the paint surface.
Although no defect in the paint job causes this, Cadillac
will repair, at no charge to the owner, the surfaces of
new vehicles damaged by this fallout condition within
12 months or 12,000 miles (20 000 krn) of purchase,
whichever occurs first.
Page 344 of 386

Downloaded from www.Manualslib.com manuals search engine Vehicle Identification Number (VIN)
/
This is the legal identifier for your vehicle. It appears on
a plate in the frmt corner
of the iptrument panel, on the
driver’s side. You can see
it if you look through the
windshield from outside your vehicle. The VIN also
appears on the Vehicle Certification and Service
Parts
labels and the certificates of title and registration.
Engine Identification
The’Sth character in your VIN is the engine code. This
code will help you identify your engine, specifications
and replacement
parts.
Service Parts Identification Label
You’ll find this label on the rear wall of the trunk on the
passenger’s side. It’s
very helpful if you ever need to
order parts. On
this label is:
your VIN,
the model designation,
paint information and
a list of all production options and
special equipment.
Be sure that
this label is not removed from the vehicle.
Electrical System
Add-on Electrical Equipment
I I
I
NOTICE:
Don’t add anything electrical to your vehicle
unless you check with your dealer
first. Some
electrical equipment can damage your vehicle
and the damage wouldn’t be covered by your
warrant$ Some add-on electrical equipment
can keep other.components from working
as
they should.
Your vehicle has an air bag system. Before attempting to
add anything electrical to your vehicle, see “Servicing
Your
Air Bag-Equipped Vehicle” in the Index.
6-57
Page 345 of 386

Downloaded from www.Manualslib.com manuals search engine Headlamp Wiring
The headlamp wiring has an individual fuse which is
powered by a MaxiFuse?
An electrical overload will
cause the lamps to go on and
off, or in some cases to
remain
off. If this happens, have the headlamp wiring
checked right away.
MaxiFuse
is a registered trademark of Little Fuse ,
Incorporated.
Windshield Wiper Fuses
The windshield wiper motor is powered by a MaxiFuse.
If the motor overheats due to heavy snow, etc., the
wipers will stop until the motor cools.
If the overload,
is caused by some electrical problem, be sure to have
it fmed.
Power Windows and Other Power Options
Circuit breakers protect the power windows and other
power accessories. When the current load
is too heavy,
the cifcuit breaker opens and closes, protecting the circuit until the problem
is fixed or goes away.
MaxiFusesLRelay Center
The MaxiFuses and relays are located next to the engine
compartment fuse b1oc.k on the driver’s side
of the
engine.
To access the compartment fuse block, remove
the shroud cover.
If a MaxiFuse should blow, have your
vehicle serviced by your dealer immediately.
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[sEATs]
IGN1 J
(F)
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STARTER
Page 356 of 386
Downloaded from www.Manualslib.com manuals search engine .e -A
Section 7 Customer Assistance Information
Here you will find out how to contact Cadillac if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
7-2
7-4
7-5
7-7
7-8
7-9
7-1
1
Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Roadside Service
Roadside Service for the Hearing or
Speech Impaired
Gold Key Courtesy Transportation
Transportation Options GM Participation in an Alternative Dispute
Resolution Program
7- 12
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7-13
Warranty Information Reporting Safety Defects to the United
States Government
Reporting Safety Defects to the
Canadian Government
Reporting Safety Defects to
General Motors
Ordering Service and Owner Publications
in Canada
Page 360 of 386

Downloaded from www.Manualslib.com manuals search engine Roadside Service
TOLL-FREE HOTLINE
1=800=882=1112
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage
of contacting a Cadillac
advisor and, when appropriate, a Cadillac trained dealer
technician who can provide on-site service. Each technician travels with
a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service can be reached by dialing
1-800-882-1112,24 hours
a day, 365 days a year.
This service is provided at no charge for any
warranty-covered situation and for a nominal charge
if the Cadillac is no longer under warranty. Roadside
Service is available only in the United States
and Canada.
Cadillac Own ~ -’rivileges TM
Roadside Service provides several Cadillac
Owner Privileges
TM at “no charge,” throughout
your
1998 Cadillac Warranty Period - - 48 months/
50,000 miles (80 000 km).
7-5
Page 361 of 386
Downloaded from www.Manualslib.com manuals search engine Emergency Road Service is performed on site for the
following situations:
Towing Service
0 Battery Jump Starting
0 Lock Out Assistance
0 Fuel Delivery
0 Flat Tire Change (Covers change only)
0 Trip Interruption -- If your trip is interrupted due
to
a warranty failure, incidental expenses may be
reimbursed during the
48 months/50,000 miles
(80 000 km) warranty period. Items covered are
hotel, meals and rental car.
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Page 362 of 386

Downloaded from www.Manualslib.com manuals search engine Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a
30 mile (50 km) radius, of a
participating Cadillac dealership.
If beyond this radius,
we will arrange to have your car towed to the nearest
Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-
11 12. An experienced Roadside
Service Advisor will assist you and request the
following information:
A description of the problem
0 Name, home address, home telephone number
0 Location of your Cadillac and number you are
calling
from
The model year, Vehicle Identification Number
(VIN), mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties
or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY)
in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac
by dialing from the United States or Canada
1-800-833-CMCC
-- daily, 24 hours.
7-7
Page 363 of 386
Downloaded from www.Manualslib.com manuals search engine Our Cadillac Dealer Technician network is ready and
able
to assist Cadillac customers at roadside.
Gold Key Courtesy Transportation
One of your Cadillac Owner Privileges is Gold Key
Courtesy Transportation. It is just one more example
of
Cadillac's commitment to provide the services you
expect and deserve as a Cadillac owner.
Gold Key Courtesy Transportation helps you get where
you need
to be when your Cadillac is in the dealership
for warranty service.*
In Canada, please consult your GM dealer for
information on Courtesy Transportation.
7-8