Downloaded from www.Manualslib.com manuals search engine Emergency Road Service is performed on site for the
following situations:
0
0
e
0
0
0
Towing Service Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only) Trip Interruption
-- If your trip is interrupted due
to a warranty failure, incidental expenses may be
reimbursed during the
48 months/50,000 miles
(80 000 km) warranty period. Items covered are
hotel, meals and rental
car.
7-6
Downloaded from www.Manualslib.com manuals search engine Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a
30 mile (50 km) radius, of a
participating Catera dealership. If beyond this radius,
we will arrange to have your car towed to the nearest
Catera dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1 112. An experienced Roadside
Service Advisor will assist you and request the
following information:
A description of the problem
0 Name, home address, home telephone number
Location of your Catera and number you are
The model year, Vehicle Identification Number (VIN),
calling
from
mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone
(TTY) in the Roadside Service Center.
Any customer who has access to a
(TTY) or a
conventional teletypewriter can communicate with
Cadillac
by dialing from the United States or Canada
1-800-833-CMCC
-- daily, 24 hours.
Downloaded from www.Manualslib.com manuals search engine Our Cadillac Dealer Technician network is ready and
able to assist Catera customers
at roadside.
Gold Key Courtesy Transportation
One of your Cadillac Owner Privileges is Gold Key
Courtesy Transportation. It is just one more example of
Cadillac’s commitment to provide the services you
expect and deserve as a Catera owner.
Gold Key Courtesy Transportation helps you get where
you need to be when your Catera is in the dealership for
warranty service.*
In Canada, please consult your GM dealer for
information on Courtesy Transportation.
Transportation Options*
Warranty work can frequently be handled in one day,
but there is often no reason for you to wait at the
dealership. Cadillac helps minimize inconvenience
to you by providing several transportation options.
Depending on the circumstances, your dealership
can offer you one of the following options:
Downloaded from www.Manualslib.com manuals search engine Shuttle Service*
Your dealership can provide you with shuttle service to
get you to your destination with minimal interruption of
your daily schedule when your Catera is unavailable due
to a warranty repair.
Courtesy Vehicle*
For repairs that require your vehicle to be unavailable to
you for an extended period of time, your dealer may
arrange to provide you with a courtesy vehicle from the
dealership, or one obtained from a local rental agency.
Miscellaneous Service*
Should the situation necessitate making your own
arrangements, Gold Key Courtesy Transportation
provides for reimbursement of personally arranged transportation
such as cab fare, reasonable
fuel expenses
for a ride provided by another individual or a rental
vehicle obtained from
an independent source.
*Some restrictions may apply. Please consult your
Catera dealer concerning specific Gold Key Courtesy
Transportation benefits oJjcered
by the dealership.
Plan Ahead When Possible
Whenever possible, scheduling an appointment for your
vehicle’s warranty service and advising your service
consultant that you wish to take advantage of Gold Key
Courtesy Transportation can help minimize your
inconvenience by allowing your dealer
to prepare
arrangements to fulfill your transportation needs in
advance of your visit.
7-9
Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1 G 3J2
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this,
we certainly hope you’ll notify
us. Please call us at 1-800-458-8006 or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O.
Box 436004
Pontiac, MI 48343-6004 In
Canada, please call
us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
Downloaded from www.Manualslib.com manuals search engine 1998 CADILLAC SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing of your vehicle can be purchased by filling out
the Service Publication Order Form in this book and mailing it\
in with your check, money order, or credit card information to Helm, Incorporated (address below\
.)
CURRENT PUBLICATIONS FOR 1998 CADILLAC
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc. RETAIL SELL PRICE:
$90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the 1998
GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $40.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON
THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated P.O. Box 07130 Detroit, MI 48207
OWNER’S INFORMATION
Owner publications are written directly for Owners and
intended to provide basic operational information about the
vehicle. The owner’s manual will include the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual and
Warranty Booklet.
RETAIL SELL PRICE: $1
5.00
Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE:
$10.00
CURRENT & PAST MODEL ORDER FORMS
Service Publications are available for current and past
model GM vehicles.
To request an order form, please
specify year and model name
of the vehicle.
OR ORDER TOLL FREE: 1-800-782-4356
Monday-Friday 8:OO AM - 6:OO PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover)
Downloaded from www.Manualslib.com manuals search engine ORDER TOLL FREE
information within 30 days of delivery. On returns, a re-stocking fee may be applied (Monday-Friday 8:OO AM - 6:OO PM EST)
service. If further information is needed, write to the address s R own below or call (NOTE: For Credit Card Holders Only) Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal
1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without p\
acking slip with return
FAX Orders Onlv 1-31 3-865-5927 aaainst the orlama1 order. I Y
PUBLiCATlON FORM ITEM DESCRIPTION VEHICLE MODEL
PRICE
NAME I YEAR NUMBER TOTAL
EACH* QTY. ’ PRICE
It I
9
9
8
G
Service Manual
Car
& tight Truck $90.00
1998
Transmission Unit Repair 1998 $40.00
Owner’s Manual In Portfolio
$1
0.00 1998
Owner’s Manual Without Portfolio $1
5.00 1998
S
H
I
P
T
O
NOTE: Dealers and Companies please provide dealer or company name, an\
d also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside USA. please write to the above address for quotation.
HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207
(CUSTOMERS NAME) (ATTENTION)
(STREET ADDRESS440
P.O. BOX NUMBERS)
(CITY) (STATE)
(ZIP CODE)
DAYTIME TELEPHONE NO. (
AREA CODE
GM-CAD-ORD98 *(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)
-
P
A
Y
M
E
N
T
-
T
1
TOTAL MATERIAL
Order payable to Michigan Purchasers
Helm, Inc. (USA funds add 6% sales tax only - do not send cash.) US. Order Processina
MasterCard
VISA -
u Discover
GRAND TOTAL
~~
Number:
Expiration
11 ml Check here if your billing address
Date mo/yr: is different from your shipping
address shown.
CUSTOMER SIGNATURE
I’ I
Note to Canadian Customers: All listed prices are quoted in US. funds. Canadian residents
are to make checks payable in US. funds. To cover Canadian postage, add $1 1.50 plus the US. order processing.
Downloaded from www.Manualslib.com manuals search engine Hood Checking Things Under
......................... 6-8
Release
...................................... 6-9
Horn ......................................... 2-32
How to Use this Manual ............................. v
Hydroplaning
.................................. 4-18
Hydraulic Brake Warning Lights
................... 2-65
If You’re Stuck: In Sand. Mud. Ice or Snow ......... 5-31
Ignition Positions
............................... 2- 16
Illuminated Entry
............................... 2-45
Illuminated Visor
Vanity Mirror .................... 2-50
Inflation, Tire
.................................. 6-38
Brightness Control
............................ 2-45
Interior Lamps
................................. 2-45
Interior Plastic Components, Cleaning
.............. 6-48
Immobilizer
................................... 2-15
Instrumentpanel
............................... 2-60
Cluster
..................................... 2-62
FuseBlock
.................................. 6-57
Cleaning
.................................... 6-48
J ack. Tire .................................... 5-23
Jump Starting ................................... 5-3
Keys
......................................... 2-2
Labels Certification
................................. 4-29 Service
Parts Identification ..................... 6-54
Tire-Loading Information
...................... 4-28
Vehicle Identification Number
(VIN) ............. 6-54
Lamps
................................... 2-39. 2-45
Panel
....................................... 2-45
Lamps On Reminder
............................ 2-41
Lap-Shoulder Belt
......................... 1-19, 1-36
Leaving Your Vehicle
............................. 2-7
Leaving Your Vehicle with the Engine Running
....... 2-26
Leveling Indicator Light
......................... 2-76
Light Sensor, Twilight Sentinel
.................... 2-44
Lighting, Perimeter
............................. 2-41
Air Bag Readiness
....................... 1-30, 2-65
Anti-Lock Brake System Warning
............ 2-68, 4-7
Automatic Transmission Warning
................ 2-76
Brake Pad Wear Indicator
...................... 2-76
Brake System Warning
......................... 2-65
Charging System Indicator
...................... 2-65
Cruise Control
............................... 2-74
Engine Coolant Temperature Warning
............. 2-69
Leveling Indicator
............................ 2-76
Low Coolant Warning
......................... 2-70
Low Washer Fluid Warning
..................... 2-75
Interior
..................................... 2-45
....................................... Lighter 2-49
Lights
BrakeToShift
............................... 2-74
CheckEngine
................................ 2-70
CheckOil
................................... 2-74
LowFuel
................................... 2-76
Oil Pressure 2-73
.................................
II ...... ~ ~ .......... ? .. J ... !.. .- ..... -7. .. : ..... :>.u