This system may be ordered if you have the optional
fixed ce1Ma.r telephone. The following services are
avdable 24 hours a day:
8 Roadside Service with Location
Emergency
Services Button
8) Remote Door Unlock
a Theft Detection/Noti€icatisn and Stolen-Vehicle
Tracking
8 Automatic Notification of Air Bag Deployment
e Corrcierge/Customer Conveniences Services
For more information, contact your dealer.
If you have the
express-open ~S~PQUIQ~
option, the switch is opr the
roof between the sun visors.
It will open the ~S~TOFOO~
when in retained accessory
power or when the ignition
is on.
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yax-ipa (..k n,;T 7;: yudr -.,: !Lamp@& '7 U&pJ 27. : -
Handle discs carefully. Store them in their original cases
or other protective cases and away from direct sunlight
and dust. If the surface of a disc is soiled, danpem a
clean, soft ~10th in a mild, neutral detergent sdution and
clean it, wiping from the center to the edge.
Be sure never to touch the signal surface when handking
discs. Pick up discs by grasping the outer edges or the
edge of the kte and the outer edge.
Your AM-FM antenna is integrated with yorrr rear
window defogger, located
in the rex window. Be sure
that the inside surface
sf the rear window is not
scratched
and that the lines QI-I the glass are not
damaged. If the inside surface is damaged, it could
interfere
with radio reception. Do not apply aftermarket
glass tinting.
The metallic film in some tinting
materials
will interfere with OH distort the incoming
radio reception.
If, when YOU turn on your rear window defogger, you
hear static on your radio station, it means a defogger
grid line has been damaged and must be repaired. (Your
rlldiQ iS not at fault.)
X you C~OQS~ to add a cejlular telephone to your
vehicle, and the mtenma needs to be attached to the
glass, be
sure that you do not damage the grid lines for
the AlV-FM zn'renna.
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The best advice anyone can give about driving is:
Drive defensively.
Please
start with a very important safety device in your
Buick: Buckle up. (See “’Safety Belts” in the Index.) Defensive driving
redly means “be ready
for mything.”
On city streets, rural roads or freeways, it means
“always expect
the unexpected.”’
Assume that pedestrians or other drivers are going
to be
careless and make mistakes. Anticipate what they might
do. Be ready for their mistakes.
Rear-end collisions
are about the most preventable of
accidents.
Yet they are common. Allow enough
following distance. It’s the best defensive driving
maneuver, in
both city and wd driving. You never
know when
the vehicle in front of you is going to brake
or suddenly.
Defensive driving requires that a driver concentrate
on the driving task. Anything that distracts from the
driving task
-- such as concentrating on a cellular
telephone call, reading, or reaching for something
on
the floor -- makes proper defensive driving more
difficult and can even cause a collision, with resulting
injury.
Ask a passenger to help do things like this, or
pull
off the road in a safe place to do them yourself.
These simple defensive driving techniques coukl save
your Me.
4-2
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Driving too fast through large water puddles or even
going through some car washes can cause problems, too.
The water may affect your brakes. Try to avoid puddles.
But if you can’t, try to slow down before you hit them. Hydroplaning
is dangerous. S:, much water can build up
under
your tires that they cm actually ride on the water.
This can happerm If the road is wet enough and you’re
going fast enough. When your vehicle
is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops “dimple” the
water’s surface, there could
be hydroplaning.
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8-2
8-4
8-5
8-5
8-6
8-7 Customer
Satisfaction Procedure
Customer Assistance
for Text
Telephone
(TTY) Users
Roadside Assistance
Canadian Roadside Assistance
GM Participation in an Alternative Dispute
courtesy Transportation
Resolution
PragrarR
8-8
8-8
8-9
8-9
8-9
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For prompt assistance, please have the following
infomation available to give the Customer
Assistance Representative:
8
Your name, address, home and business
telephone
numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or tbe plate at
the top left of the inst~ument pmel and visible
through the windshield. 1
Dealership name and location
Vehicle delivery date and present mileage
Natarre of concern
We encourage you to call us so we can give your inquiry
prompt attention. However,
if you wish to write
Buick, address your inquiry
to:
Buick Motor Division
Customer Relations Center
902 E. Hamilton Avenue
Flint,
MI 48550
In Canada, write to:
General Motors of Canada Limited
Customer Communication Centre,
163-005
1908 Colonel Sam Drive
Oshawa, Ontario E1H 8P7
Refer to YQUT Warranty and Owner Assistance
Information booklet €or addresses
of GM
Dverseas offices.
When contacting Buick, please remember
that your
concern will likely
be resolved in the dealership, using
the dealer's facilities, equipment
and personnel. That
is why we suggest you follow Step One first if you
have a concern.
c*as4-(-J2 td *XtgE* Ag&&@-&-oe far
T&ephone (TTy) users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Buick has TTY equipment available at its Customer
Assistance Center. Any
TTY user can communicate with
hick
by dialing: I-800-83-BUICK. (TTY users in
Canada can dial
1-800-263-3830.)
-4
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This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your warranty
and Owner Assistance Infomation booklet €or
infomation on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right
to
change eligibility limitations andor to discontinue its
participation in this program.
Both Buick and your Buick dealer are committed
to making sure you are completely satisfied with
your new vehicle.
Our experience has shown that,
if a situation arises where you feel your concern
has
not been adequately addressed, the Customer
Satisfaction Procedure described earlier in this
section
is very successful.
There
may be instances where an impartial third party
can assist in arriving at
a solution to a disagreement
regarding vehicle repairs
or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Buick voluntarily participates
in BBB
AUTO LINE.
BBB AUTO LINE is m out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program is available
free
of charge to customers who currently OWR or lease a
GM vehick.
If you are not satisfied after fofIowing the Customer
Satisfaction Procedure, you
may contact the BBB ming
the toll-free telephone number, cr write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus, Hnc.
4200 Wilson 53ouTevard
Suite
800
Arlington, VA 22203- 1894
Telephone: I-800-955-5 100
To file a claim, you will be asked to provide your mme
and address, your Vehicle Identification Number (VIN)
and a statement of the nature of your complaint.
Eligibility is limited
by vehicie age ad mileage, and
other factors.
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Brake Adjustment
.................................. 6-32
Fluid
....................................... 6-29
Master Cylinder
.............................. 6-29
Parking
..................................... 2- 27
PedalTravel
................................. 6-32
Replacing System Parts
........................ 6-32
System Warning Light
......................... 2-77
Transaxle Shift Interlock
....................... 2-3 1
Transaxle Shift Interlock Check .................. 7-33
Wear
....................................... 6-31
Trailer
...................................... 4-36
Brakes,
Anti-Lock ............................... 4-7
Brahng ........................................ 4-6
Braking in Emergencies
.......................... 4-10
Break-In,
New Vehicle .......................... 2-20
BTSI ......................................... 2- 31
BTSI Check
................................... 7-33
Bulb Replacement
.............................. 6-33
Canadian Roadside Assistance
.................... 8-5
Capacities and Specifications ...................... 6-72
Carbon Monoxide
............... 2- 15,2-32,4-29.4-35
Cassette Deck Service
........................... 7-3 1
Cassette Tape Player ....................... 3- 10. 3. 14
Care
....................................... 3-35
Errors ................................. 3.12. 3.16
CD Changer. Trunk Mounted
...................... 3-27
Cellular Phone Readiness Package
................. 2-64
Center Passenger Position
........................ 1-27
Central
Door Unlocking System .................... 2-5
Certification Label
.............................. 4-3 1
Chains. Safety ................................. 4-35
Chains. Tire
................................... 6-54
Change Engine Oil Soon ......................... 6-16
Changing a Flat Tire
............................. 5-22
Check Engine Light
............................. 2-79
Check Tire Pressure System
....................... 6-47
Checking Your Restraint Systems
.................. 1-52
Chemical Paint Spotting
.......................... 6-61
Child Restraints
................................ 1-37
Securing
in a Rear Outside Seat Position ........... 1-43
Securing in the Center Rear Seat Position
.......... 1-45
Securing in the Right Front Seat Position
.......... 1-47
TopStrap
................................... 1-42
Where to Put
................................ 1-41
Chrome Wheels. Cleaning
........................ 6-60
Cigarette Lighter
............................... 2-63
Circuit Breakers
and Fuses ....................... 6-65
Cleaner.
Air ................................... 6-17
Cleaning Aluminum or Chrome Wheels
................... 6-60
Exterior LampsLenses
........................ 6-59
Fabric
...................................... 6-56
Glass
....................................... 6-58
Inside of Your Vehicle ......................... 6-55
InstrumentPanel
............................. 6-57
Leather
..................................... 6-57
Outside
of Your Vehicle ........................ 6-59
Speaker Covers
.............................. 6-57
Special Problems
............................. 6-56
Stains
...................................... 6-56
Tires
....................................... 6-60
Vinyl
....................................... 6-57
Wheels
..................................... 6-60
Windshield and Wiper Blades
................... 6-58
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