1997 Mercury Villager phone

Introduction
3
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[II01680(ALL)03/96]
TheQuick Indexat the end of the book provides a page
number following each item which indicates where detailed
information can be found.
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[II01685(ALL)01/96]
To use theIndex, turn to the back of the book and search in the
alphabetical listing for the word that best describes the
information you need. If the word you chose is not listed, think
of other related words and look them up. We have designed the
Index so that you can find information under a technical term.
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[II01687(ALL)01/96]
Canadian Owners Ð French Version
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[II01689(ALL)01/96]
French Owner Guides can be obtained from your dealer or by
writing to Ford Motor Company of Canada, Limited, Service
Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y
4G3.
[II02700(ALL)01/96]
Maintenance Schedule
[II02800(ALL)03/96]
As with any other member of your family, your new vehicle
requires routine care and regular check-ups. A separate
Maintenance Schedulebooklet is included to help you keep track
of all services performed and summarizes the day-to-day
services that are most important for keeping your vehicle in
good condition.
[II02900(ALL)01/96]
Warranties
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[II03000(ALL)01/96]
Your vehicle is covered by three types of warranties:Basic
Vehicle Warranty,Extended Warrantieson certain parts, and
Emissions Warranties.
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[II03400(ALL)01/96]
Read yourWarranty Information Bookletcarefully to find out
about your vehicle's warranties and your basic rights and
responsibilities.
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[II03600(ALL)03/96]
If you lose yourWarranty Information Booklet,you can get a new
one free of charge. Contact any Ford or Lincoln-Mercury dealer,
or refer to the addresses and phone numbers on the first page
of this Owner's Guide.
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Update:Thu May 30 09:44:18 1996

Electronic Sound Systems
47
[AS32400(ALL)06/95]
Rear Seat Radio Control Operation
[AS32410(ALL)06/95]
13-1/2 pica
art:0040313-A
Rear seat radio controls
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[AS32420(ALL)06/95]
How to turn the rear seat radio controls on and off
[AS32440(ALL)06/95]
Press memory preset buttons ª3º and ª5º simultaneously on the
face of your radio to turn the rear seat radio controls on. A
headphones symbol (j) will appear in the display when the
rear seat controls are on. Press ª3º and ª5º simultaneously
again to turn rear seat radio controls off.
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[AS32460(ALL)03/96]
How to adjust the volume
[AS32480(ALL)06/95]
Press the right (R) side of the ªVOLUMEº rocker switch to
increase volume, and push the left (s) side to decrease the
volume of the rear speakers.
[AS32500(ALL)09/95]
NOTE: Rear seat control volume can be set no higher than
current radio setting.
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48
[AS32520(ALL)06/95]
Using the ªPROGRAM ADVANCEº button
[AS32540(ALL)06/95]
This button has different functions depending on the audio
source. In radio mode, pressing this button will cycle through
the memory presets for the given frequency band (AM, FM1,
FM2). In the cassette mode, pressing this button will change
tape sides. During the CD operation, this button will cycle
through the discs (one button push, one disc advance).
[AS32560(ALL)06/95]
Using the ªSOURCE SELECTº button
[AS32580(ALL)05/96]
This button will cycle through all modes. The cycle order is as
follows: AM, FM1, FM2, tape, CD (if equipped).
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[AS32600(ALL)06/95]
How to turn the speakers on and off
[AS32620(ALL)06/95]
When the rear seat controls are on, push the ªSPKRS, ON-OFFº
button to turn all speakers off. Push again to turn all speakers
on.
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[AS32640(ALL)06/95]
Using headphones with the rear seat controls
[AS32660(ALL)03/96]
Two 3.5 mm headphone jacks have been provided on the rear
seat controls. Plug headphones into the provided jack(s) to
operate headphones. Note that the headphones can be used only
when the speakers are off.
[AS32680(ALL)06/95]
Using the ªSEEKº button
[AS32700(ALL)06/95]
This button has different functions for each source (mode). In
radio mode, pressing ªSEEKº proceeds to the previous or next
station. In cassette mode, this button is an Automatic Music
Search (AMS), moving to the next or previous selection on the
tape. In CD mode, this button moves to the beginning of the
next or previous track.
File:04vxasn.ex
Update:Thu May 30 09:46:22 1996

Customer Assistance
351
[HS02130(ALL)02/95]
6 pica art:0040188-B[HS02175(ALL)04/96]
If you live in the U.S. and have any questions or concerns that
the dealership cannot answer, contact the Customer Assistance
Center.
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[HS02200(ALL)04/95]
To process your request, the Ford Customer Assistance Center
needs the following information:
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[HS02300(ALL)02/95]
n
your telephone number(s) (both business and home)
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[HS02400(ALL)05/96]
n
the name of the dealer and the city where the dealership is
located
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[HS02500(ALL)05/96]
n
the year and make of your vehicle
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[HS02600(ALL)05/96]
n
the date purchased
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[HS02700(ALL)05/96]
n
the current mileage on your vehicle
[HS02800(ALL)05/96]
n
your 17-digit Vehicle Identification Number (VIN)
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[HS03300(ALL)05/96]
If you still have a complaint involving a warranty dispute, you
may wish to contact the Dispute Settlement Board (U.S. only) or
the Canadian Motor Vehicle Arbitration Plan (CAMVAP) in
Canada.
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[HS03400(ALL)05/96]
A warranty dispute must be submitted to the Dispute
Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before
pursuing replacement or repurchase remedies provided by
certain state laws. This dispute handling procedure is not
required prior to enforcing state created rights or other rights
which are independent of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
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Update:Thu May 30 09:59:49 1996

Customer Assistance
353
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n
property damage where the damage is significant when
compared to the economic loss alleged under the warranty
dispute
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[HS05000(ALL)05/96]
n
cases currently in litigation
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[HS05100(ALL)05/96]
n
vehicles not used primarily for family, personal or household
purposes (except in states where the Dispute Settlement
Board is required to review commercial vehicles)
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[HS05200(ALL)05/96]
Complaints involving vehicles in which applicable new vehicle
limited warranties have expired at receipt of your application
are not eligible. Eligibility may differ according to state law. For
example, see the unique brochures for California and Wisconsin
purchasers/lessees.
[HS05300(ALL)05/96]
How does the Board work?
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[HS05400(ALL)05/96]
The Board consists of:
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[HS05500(ALL)05/96]
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three consumer representatives
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[HS05600(ALL)05/96]
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a Ford or Lincoln/Mercury dealer
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[HS05700(ALL)05/96]
Consumer candidates for Board membership are recruited and
trained by an independent consulting firm. Dealers are chosen
because of their business leadership qualities.
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[HS05800(ALL)05/96]
What the Board needs
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[HS05900(ALL)05/96]
To have your case reviewed you must complete the application
in the DSB brochure and mail it to the address provided on the
application form.
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[HS06000(ALL)05/96]
Your application is reviewed and, if it is determined to be
eligible, you will receive an acknowledgment indicating:
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[HS06100(ALL)05/96]
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the file number assigned to your application
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[HS06200(ALL)05/96]
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the toll-free phone number of the DSB's independent
administrator
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356
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[HS08300(ALL)05/96]
Ford of Canada Customer Assistance
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[HS08305(ALL)05/96]
If you live in Canada and have any questions or concerns that
the dealership cannot answer, contact the Customer Assistance
Centre.
[HS08310(ALL)05/96]
6 pica art:0040188-B*
[HS08315(ALL)05/96]
Please have the following information available when contacting
the Customer Assistance Centre:
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[HS08320(ALL)05/96]
n
your telephone number (both business and home)
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[HS08330(ALL)05/96]
n
your Vehicle Identification Number (VIN) listed on your
vehicle ownership license
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[HS08340(ALL)05/96]
n
the year and make of your vehicle
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[HS08350(ALL)05/96]
n
the date purchased
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[HS08360(ALL)05/96]
n
the name of the dealer and the city where the dealership is
located
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[HS08370(ALL)05/96]
n
the current mileage on your vehicle
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[HS08380(ALL)05/96]
Mediation/Arbitration Program (Canada Only)
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[HS08390(ALL)05/96]
In those cases where you continue to feel that the efforts by
Ford and the dealer to resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of Canada participates in
an impartial third party mediation/arbitration program
administered by the Canadian Motor Vehicle Arbitration Plan
(CAMVAP).
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Update:Thu May 30 09:59:49 1996

Accessories
361
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[AC01600(ALL)01/93]
Travel Equipment
[AC01700(ALL)07/95]
Aero Hood Deflector
Bike Rack Adaptor (Attaches to Base Roof Rack)
Four Season Base Roof Rack
Multi Sport Removable Rack
Multi Sport Bike Adaptor
Multi Sport Ski/Snowboard Adaptor
Multi Sport Water Sport Adaptor
Ski Rack Adaptor (Attaches to Base Roof Rack)
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[AC01800(ALL)05/96]
NOTE: When adding accessories, equipment, passengers, and
luggage to your vehicle, do not exceed the total
weight capacity of the vehicle or of the front or rear
axle (GVWR, GAWR as shown on the Safety
Compliance Certification Label). Consult your dealer
for specific weight information.
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[AC01900(ALL)09/95]
NOTE: Devices that emit radio frequency (RF) energy such as
AM/FM radios, mobile communication systems
(two-way radios, telephones) and radio controlled
security systems, are subject to the rules and
regulations of the Federal Communications
Commission (FCC) 47 CFR Parts 2 and 15. Any such
system installed in your vehicle should comply with
those rules and should be installed only by a
qualified technician. In addition, to insure continued
compliance with the FCC's requirements, RF devices
must not be modified or changed in a manner not
expressly approved by Ford Motor Company.
File:15vxacn.ex
Update:Thu May 30 10:00:11 1996