Page 980 of 4133

176 Controls in detailUseful featuresWhen the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the MCS dis-
play. The Tele Aid system will transmit data
generating the vehicle identification num-
ber, model, color and location (subject to
availability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the MCS display.
Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and / or towing,
charges may apply. Refer to the Roadside
Assistance manual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable,
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iWhile the call is connected you can
change to navigation menu by pressing
NAVI button on the MCS unit.
iThe indicator lamp in the Roadside As-
sistance button• remains illumi-
nated in red for approx. ten seconds
during the system self-check after turn-
ing the key in the steering lock to
position2 (together with the SOS but-
ton and the Information button¡).
See system self-check (
page 172)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately ten seconds.
Page 1010 of 4133

206 OperationDriving instructionsOff-road driving increases strain on the
vehicle.
We recommend that you inspect the vehi-
cle for possible damage after each off-road
trip. Recognizing any damage and a subse-
quent timely repair reduces the chance of
a possible breakdown or accident later on.
Proceed as follows:
Switch off the LOW RANGE mode
(page 125).
Remove excessive dirt from tires,
wheels, wheel housings, and under-
body.
For instance, after driving in mud, clean
the radiator, chassis, engine, brakes,
and wheels from extreme dirt using a
strong jet of water.
Inspect frame, oil pan, brake hoses,
etc., as well as vehicle underbody for
possible damage.
Check tires for possible damage, clean
all exterior lamps, and conduct a brake
test.
Check for brush or branches caught in
the undercarriage.
They could increase the possibility of a
fire, as well as cut fuel and / or brake
lines, puncture rubber bellows of the
axles or drive shafts.
After continued operation in mud,
sand, water or other dirty conditions
clean the brake discs, wheels, brake
pads and check and clean axle joints.
Trailer towingWarning!
G
Failure to use proper equipment and driving
technique can result in a loss of vehicle con-
trol when towing a trailer.
Improper towing or failure to follow the in-
structions contained in this guide can result
in serious injury. Follow the guidelines be-
low carefully to assure safe trailer operation.
Ask your authorized Mercedes-Benz Light
Truck Center should you require an explana-
tion of information contained in this guide.
Page 1013 of 4133

209 Operation
Driving instructions
Towing a trailer
There are many different laws, including
speed limit restrictions, having to do with
trailer towing. Make sure your rig will be le-
gal, not only for where you reside, but also
for where you will be driving. A good
source for this information can be the po-
lice or local authorities.
Note the following points, when driving
with the trailer:
In order to gain skill and an under-
standing of the vehicle’s behavior, you
should practice turning, stopping and
backing up in an area which is free from
traffic.
Before you start driving check the
trailer hitch
break-away switch
safety chains
electrical connections
lighting and tiresAdjust the mirrors to permit unobstructed
view beyond rear of trailer.
If the trailer has electric brakes, start
your vehicle and trailer moving slowly,
and then apply only the trailer brake
controller by hand to be sure the
brakes are working properly.
Always secure items in the trailer to
prevent load shifts while driving.
When towing a trailer, check occasion-
ally to be sure that the load is secure,
and that lighting and trailer brakes (if
so equipped) are functioning properly.
Take into consideration that when tow-
ing a trailer, the handling characteris-
tics are different and less stable from
those when operating the vehicle with-
out a trailer.
It is important to avoid sudden maneu-
vers.
!Do not connect a trailer brake system
(if trailer is so equipped) directly to the
vehicle’s hydraulic brake system, as
your vehicle is equipped with antilock
brakes. If you do, neither the vehicle’s
brakes nor the trailer’s brakes will func-
tion properly.iThe provided vehicle electrical wiring
harness for trailer towing has a brake
signal wire (color orange) for hook-up
to a brake controller.
You should consider using a trailer
sway control system. For further infor-
mation see your authorized
Mercedes-Benz Light Truck Center.
Page 1045 of 4133
241 Practical hints
What to do if …
Where will I find ...?
Unlocking / locking in an emergency
Opening / closing in an emergency
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses
Page 1087 of 4133

283 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the vehi-
cle be transported with all wheels off the
ground using flatbed or appropriate wheel
lift / dolly equipment. This method is pref-
erable to other types of towing.When circumstances do not permit the
recommended towing methods, the vehi-
cle may be towed with all wheels on the
ground only so far as necessary to have the
vehicle moved to a safe location where the
recommended towing methods can be em-
ployed.
!Use flatbed or wheel lift / dolly equip-
ment, with key in steering lock turned
to position0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts. Use the towing eyes.
Switch off the ESP (
page 81),
tow-away alarm (
page 85) and the
automatic central locking (
page 93).
!When towing the vehicle with all wheels
on the ground, the gear selector lever
must be in positionN and the key must
be in steering lock position2.
When towing the vehicle with all wheels
on the ground, the vehicle may be
towed only for distances up to 30 miles
(50 km) and at a speed not to exceed
30 mph (50 km / h).
If the vehicle is towed with the front
axle raised (observe instructions re-
garding flexible drive shaft), the engine
must be shut off (key in steering lock
position1). Otherwise, the 4-ETS may
become engaged which may cause loss
of towing control.
!To be certain to avoid additional dam-
age to the vehicle powertrain, however
you should observe the following:
With damage to the front axle
raise front axle
remove flexible drive shaft be-
tween rear axle and transfer
case
With damage to the rear axle
raise rear axle
tow vehicle with wheel lift or
dolly placed under front wheels
With damage to the transfer case
remove flexible drive shaft to
the drive axles
Always install new self-locking nuts
when reinstalling flexible drive shaft.
Page 1088 of 4133

284 Practical hintsTowing the vehicleWarning!
G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:
the engine will not run
there is a malfunction in the power sup-
ply or in the vehicle’s electrical system
Prior to towing the vehicle with all wheels on
the ground, make certain that the key is in
steering lock position2.
If the key is left in steering lock position0
for an extended period of time, it can no
longer be turned in the switch. In this case,
the steering is locked. To unlock, remove
key from steering lock and reinsert.
Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle. Adapt your driving accordingly.iTo signal turns while being towed with
hazard warning flasher in use, turn key
in steering lock to position2 and acti-
vate combination switch for left or right
turn signal in usual manner – only the
selected turn signal will operate.
Upon canceling the turn signal, the haz-
ard warning flasher will operate again.iThe vehicle cannot be started via
tow-start.
!When towing the vehicle with all wheels
on the ground, note the following:
With the automatic central locking acti-
vated and the key in steering lock
position2, the vehicle doors lock if the
left front wheel is turning at vehicle
speeds of approx. 9 mph (15 km / h) or
more.
To prevent the vehicle doors from lock-
ing, deactivate the automatic central
locking (
page 93).
Towing of the vehicle should only be
done using the towing eye. Never at-
tach tow cable, tow rope or tow rod to
vehicle chassis, frame or suspension
parts.
Page 1089 of 4133
285 Practical hints
Towing the vehicle
Front towing eye
The front towing eye is located on the pas-
senger side below the bumper.
1Towing eyeRear towing eye The rear towing eye is located behind the
right side cover in the bumper panel.
ML 350, ML 5001Cover
2Towing eye
To remove cover:
Pry out the cover1 using a flat blade
screwdriver (
page 257).
To reinstall cover:
Engage cover at bottom and press in
top securely.
iThe gear selector lever will remain
locked in positionP and the key will not
turn in the steering lock if the battery is
disconnected or discharged. See notes
on the battery (
page 278) or on jump
starting (
page 281).
Manual unlocking transmission gear
selector lever (
page 264).
Warning!
G
In order to avoid possible serious burns or
injury, use extreme caution when removing
the cover, because the rear exhaust pipe is
extremely hot.
Page 1090 of 4133
286 Practical hintsTowing the vehicleVehicles with sport package*1Cover
2Towing eye
To remove cover:
Grip cover1 at bottom and securely
pull out.
To reinstall cover:
Engage cover and press in securely.
Stranded vehicle
Freeing a stranded vehicle, on which the
wheels are dug into sand or mud, should
be done with the greatest of care, especial-
ly if the vehicle is heavily loaded.
Avoid pulling the vehicle jerkily or diago-
nally, since it could result in damage to the
chassis alignment.
Never try to free a vehicle that is still cou-
pled to a trailer.
If possible, a vehicle equipped with trailer
hitch receiver should be pulled backward
in its own previously made tracks.