1997 GMC SAVANA service

2.
3.
Firmly apply both the parking brake (see “Parking Brake” in the Index if necessary) and the regular brake.
NOTE:
Do not use the accelerator pedal, and be
ready to turn off the engine immediately if it starts.
Try to start the engine in each gear. The starter
should work only in PARK
(P) or NEUTRAL (N). If
the starter works in any other position, your vehicle
needs service.
Brake-Transmission Shift Interlock (BTSI) Check
When you are doing this check, the vehicle could
move suddenly.
If it does, you or others could be
injured. Follow the steps below.
1. Before you start, be sure you have enough around the vehicle. It should
be parked on a level surface.
2. Firmly apply the parking brake (see “Parking Brake”
in the Index
if necessary).
NOTE: Be ready to apply the regular brake
immediately if the vehicle begins
to move.
3. With the engine off, turn the key to the RUN
position, but don’t start the engine. Without applying
the regular brake, try
to move the shift lever out
of PARK (P) with normal effort. If the shift lever
moves out of PARK (P), your vehicle’s BTSI
needs service.
Ignition Transmission Lock Check
While parked, and with the parking brake set, try to turn
the ignition key to
LOCK in each shift lever position.
0 The key should turn to LOCK only when the shift
lever is in PARK (P).
The key should come out only in LOCK.
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Part C: Periodic Maintenance
Inspections
Listed below are inspections and services which should
be performed at least twice a year (for instance, each
spring and fall). You should let your
GM dealer’s
service department or other qualified service center do
these jobs. Make sure any necessary repairs are
completed at once.
Proper procedures to perform these services may be
found in a GM service manual. See “Service and Owner
Publications” in the Index.
Steering and Suspension Inspection
Inspect the front and rear suspension and steering
system for damaged, loose or missing parts, signs
of
wear or lack of lubrication. Inspect the power steering
lines and hoses for proper hook-up, binding, leaks,
cracks, chafing, etc.
Exhaust System Inspection
Inspect the complete exhaust system. Inspect the body
near the exhaust system. Look for broken, damaged,
missing
or out-of-position parts as well as open seams,
holes, loose connections or other conditions which could
cause
a heat build-up in the floor pan or could let
exhaust fumes into the vehicle. See “Engine Exhaust” in
the Index.
Radiator and Heater Hose Inspection
Inspect the hoses and have them replaced if they are
cracked, swollen or deteriorated. Inspect all pipes,
fittings and clamps; replace as needed.
Throttle Linkage Inspection
Inspect the throttle linkage for interference or binding,
and for damage or missing parts. Replace parts as
needed. Replace any cables that have high effort or
excessive wear.
Do not lubricate accelerator and
cruise control cables.
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Rear Axle Service
Check the gear lubricant level in the rear axle and add
if needed. See “Rear Axle” in the Index, A fluid loss
may indicate a problem. Check the axle and repair it
if needed.
Brake System Inspection
Inspect the complete system. Inspect brake lines and
hoses
for proper hook-up, binding, leaks, cracks,
chafing,
etc. Inspect disc brake pads for wear and rotors
for surface condition.
Also inspect drum brake linings
for wear and cracks. Inspect other brake parts, including
drums, wheel cylinders, calipers, parking brake, etc.
Check parking brake adjustment.
You may need to have
your brakes inspected more often if your driving habits
or conditions result in frequent braking.
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Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in
the boxes provided after the maintenance interval. Any
additional information from “Owner Checks and
Services” or “Periodic Maintenance” can be added on
the following record pages. Also, you should retain
all
maintenance receipts. Your owner information portfolio
is a convenient place to store them.
Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED
BY READING
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Maintenance Record
ODOMETER
DATE READING SERVICED
BY MAINTENANCE PERFORMED
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Maintenance Record
SERVICED BY MAINTENANCE PERFORMED
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Section 8 Customer Assistance Information
Here you will find out how to contact GMC if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
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8-4
8-5
8-7
8-8
8-9
Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Roadside Assistance
Canadian Roadside Assistance
Courtesy Transportation
GM Participation in an Alternative Dispute
Resolution Program
8- 10 Warranty Information
8- 10 Reporting Safety Defects to the United
States Government
Canadian Government
8-11
Reporting Safety Defects to the
8-11 Reporting Safety Defects to General Motors
8-11 Ordering Service and Owner Publications
in Canada
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Customer Satisfaction Procedure GMC dealers have the facilities, trained technicians and
up-to-date information to promptly address any
concerns you may have. However, if a concern has not
been resolved to your complete satisfaction, take the
following steps:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service
or parts
manager, contact the owner
of the dealership or the
General Manager.
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