1997 FORD WINDSTAR service

*
[PI01800(ALL)05/95]
Table of ContentsIntroduction..................... 1
Instrumentation.................... 7
Audio........................ 41
Controls and Features................. 81
Seating and Safety Restraints............. 147
Starting...................... 217
Driving...................... 223
Roadside Emergencies................ 247
Maintenance and Care................ 279
Capacities and Specifications............. 333
Reporting Safety Defects............... 339
Customer Assistance................ 341
Accessories..................... 351
Quick Index.................... 357
Index........................ 367
Service Station Information............. 388
File:01wnpis.ex
Update:Thu Jul 18 10:53:43 1996

1
Introduction
*
[II00200(ALL)01/96]
Ford's Commitment to You
*
[II00300(ALL)01/96]
At Ford Motor Company, excellence is the continuous
commitment to achieve the best result possible. It is dedication
to learning what you want, determination to develop the right
concept, and execution of that concept with care, precision, and
attention to detail. In short, excellence means being the standard
by which others are judged.
*
[II00400(ALL)01/96]
Our Guiding Principles
*
[II00500(ALL)01/96]
n
Quality comes first.For your satisfaction, the quality of our
products and services must be our number one priority.
*
[II00600(ALL)01/96]
n
You are the focus of everything we do.Our work must be
done with you in mind, providing better products and
services than our competition.
*
[II00700(ALL)01/96]
n
Continuous improvement is essential to our success.We
must strive for excellence in everything we do: in our
products Ð in their safety and value Ð and in our services,
our human relations, our competitiveness, and our
profitability.
*
[II00800(ALL)01/96]
n
Employee involvement is our way of life. We are a team.
We must treat one another with trust and respect.
*
[II00900(ALL)01/96]
n
Dealers and suppliers are our partners.We must maintain
mutually beneficial relationships with dealers, suppliers, and
our other business associates.
*
[II01000(ALL)01/96]
n
Integrity is never compromised.Our conduct worldwide
must be pursued in a manner that is socially responsible and
commands respect for its integrity and for its positive
contributions to society.
File:02wniis.ex
Update:Mon Jul 8 14:10:59 1996

Introduction
3
*
[II02100(ALL)01/96]
To use theIndex, turn to the back of the book and search in the
alphabetical listing for the word that best describes the
information you need. If the word you chose is not listed, think
of other related words and look them up. We have designed the
Index so that you can find information under a technical term.
%*
[II02200(ALL)01/96]
Canadian Owners Ð French Version
*
[II02300(ALL)01/96]
French Owner Guides can be obtained from your dealer or by
writing to Ford Motor Company of Canada, Limited, Service
Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y
4G3.
%*
[II02400(ALL)05/96]
Your Maintenance Schedule Booklet
*
[II02500(ALL)03/96]
TheMaintenance Schedulebooklet lists the services that are most
important for keeping your vehicle in good condition. A record
log is also provided to help you keep track of all services
performed.
%*
[II02600(ALL)01/96]
About the Warranties
*
[II02700(ALL)01/96]
Your vehicle is covered by three types of warranties:Basic
Vehicle Warranty,Extended Warrantieson certain parts, and
Emissions Warranties.
%*
[II02800(ALL)01/96]
Read yourWarranty Information Bookletcarefully to find out
about your vehicle's warranties and your basic rights and
responsibilities.
*
[II02900(ALL)03/96]
If you lose yourWarranty Information Booklet,you can get a new
one free of charge. Contact any Ford or Lincoln-Mercury dealer,
or refer to the addresses and phone numbers on the first page
of this Owner's Guide.
File:02wniis.ex
Update:Mon Jul 8 14:10:59 1996

4
%*
[II03000(ALL)05/96]
Ford Extended Service Plan
*
[II03100(ALL)05/96]
If you bought your vehicle in the U.S., you can buy a Ford
Extended Service Plan for your vehicle. This optional contract
provides service protection for a longer period of time than the
basic warranty that comes with your vehicle.
*
[II03200(ALL)05/96]
You do not have to buy this option when you buy your vehicle.
However, your option to purchase the Ford Extended Service
Plan runs out after 18 months or 18,000 miles. See your dealer
for more details about the Ford Extended Service Plan.
*
[II03300(ALL)05/96]
If you purchased a Canadian vehicle and did not take
advantage of the Ford Extended Service Plan at the time of
purchase, you may still be eligible. See your dealer for the
details.
%*
[II03400(ALL)01/96]
Breaking Your Vehicle In
*
[II03500(ALL)01/96]
Your new vehicle goes through an adjustment or break-in
period during the first 1,000 miles (1,600 km) that you drive it.
During the break-in period, you need to pay careful attention to
how you drive your vehicle.
%*
[II03600(ALL)01/96]
n
Avoid sudden stops.Because your vehicle has new brake
linings, you should take these steps:
*
[II03700(ALL)01/96]
Ð Watch traffic carefully so that you can anticipate when to
stop.
*
[II03800(ALL)01/96]
Ð Begin braking well in advance.
*
[II03900(ALL)01/96]
Ð Apply the brakes gradually.
*
[II04000(ALL)01/96]
The break-in period for new brake linings lasts for 100 miles
(160 km) of city driving or 1,000 miles (1,600 km) of
highway driving.
File:02wniis.ex
Update:Mon Jul 8 14:10:59 1996

12
% [IS02700(ALL)12/95]
Anti-lock Brake System (ABS) Warning Light
*
[IS02800(ALL)01/96]
To check the anti-lock brake warning light, turn the ignition key
to the ON position. The ABS warning light should glow
momentarily.
*
[IS02900(ALL)01/96]
NOTE: If it does not glow at all or stays on for a long time,
have your vehicle's electrical system checked
immediately.
[IS03000(ALL)12/95]
6 pica art:0050147-B
The anti-lock brake warning light
*
[IS03100(ALL)03/96]
RWARNING
If the anti-lock brake system warning light remains on or
comes on while driving, have the braking system checked
by a qualified service technician as soon as possible.
*
[IS03200(ALL)03/96]
NOTE: If a fault occurs in the anti-lock system, and the brake
warning light is not lit, the anti-lock system is
disabled but normal brake function remains
operational.
%*
[IS03300(ALL)03/96]
Safety Belt Warning Light and Chime
*
[IS03400(ALL)03/96]
This warning light and chime remind you to fasten your safety
belt. The following conditions will take place:
[IS03500(ALL)12/95]
n
If the driver does not fasten the safety belt before the
ignition is turned to ON, the chime will sound for four (4) to
eight (8) seconds and the light will illuminate for one (1) to
two (2) minutes, or until the safety belt is fastened.
File:03wniss.ex
Update:Thu Jul 18 10:55:19 1996

Instrumentation
13
[IS03600(ALL)12/95]
n
If the driver fastens the safety belt before the ignition is
turned to ON, the chime will not sound and the light will
not illuminate.
[IS03700(ALL)12/95]
n
If the safety belt is buckled while the light is on and the
chime is sounding, both the light and the chime turn off.
[IS03800(ALL)12/95]
6 pica art:0050148-B
The safety belt warning light
%*
[IS03900(ALL)03/96]
Check Engine Warning Light
%*
[IS04000(ALL)05/96]
This light illuminates when the engine's Emission Control
System requires service. It will also illuminate when the ignition
key is in the ON position and the engine is off.
[IS04100(ALL)12/95]
6 pica art:0050065-B
The check engine warning light
*
[IS04200(ALL)05/96]
Modifications or additions to the vehicle may cause incorrect
operation of the OBD II system. Additions such as burglar
alarms, cellular phones, and CB radios must be carefully
installed. Do not install these devices by tapping into or running
wires close to powertrain control system wires or components.
*
[IS04300(ALL)05/96]
The light comes on briefly when you turn the ignition key to
ON, but it should turn off when the engine starts. If the light
does not come on when you turn the ignition toONor if it
File:03wniss.ex
Update:Thu Jul 18 10:55:19 1996

14comes on and stays on when you are driving, have your vehicle
serviced as soon as possible. This indicates a possible problem
with one of the vehicle's emission control systems. You do not
need to have your vehicle towed in.
[IS04400(ALL)05/96]
If the light turns on and off at one (1) second intervals while
you are driving the vehicle, it means that the engine is
misfiring. If this condition persists, damage could occur to the
engine or catalytic convertor. Have your vehicle serviced at the
first opportunity. You do not need to have your vehicle towed
in.
[IS04500(ALL)05/96]
If the light turns on and off on rare occasions while you are
driving, it means that a malfunction occurred and the condition
corrected itself.
*
[IS04600(ALL)05/96]
An example of a condition which corrects itself occurs when an
engine running out of fuel begins to misfire. In this case, the
Check Engine Warning Light may turn on and will then set a
Diagnostic Trouble Code indicating that the engine was
misfiring while the last of the fuel was being consumed. After
refueling, the Check Engine Warning Light will turn off after
the vehicle has completed three consecutive warm up cycles
without a misfire condition occurring. A warm up cycle consists
of engine start from a cold condition (engine at ambient
temperature) and running until the engine reaches normal
operating temperature.
[IS04700(ALL)05/96]
On the fourth engine start up, the Check Engine Warning Light
will turn off as soon as the engine begins to crank. It is not
necessary to have the engine serviced.
*
[IS04800(ALL)05/96]
Under certain conditions, the Service Engine Soon Light may
come on if the fuel cap is not properly installed. If the Service
Engine Soon Light comes on and you suspect that the fuel cap
is not properly installed, pull off the road as soon as it is safely
possible and turn off the engine. Remove and replace the cap,
making sure it is properly seated.
File:03wniss.ex
Update:Thu Jul 18 10:55:19 1996

Instrumentation
15
*
[IS04900(ALL)05/96]
After completing the three consecutive warm up cycles and on
the fourth engine start up, the Service Engine Soon Warning
Light should turn off. If the light does not go off after the
fourth engine re-start, have your vehicle serviced by your dealer
or a qualified technician.
%*
[IS05000(ALL)01/96]
Charging System Light
[IS05100(ALL)07/96]
This light indicates that your battery is not being charged. The
light illuminates briefly during the display self-test every time
you turn your ignition key to the ON position. The light will go
off when the key is turned to the START position. The light
should stay off when the self-test is done if the engine is
running and the alternator is charging.
*
[IS05200(ALL)03/96]
If the light stays on or illuminates when the engine is running,
have the electrical system checked as soon as possible.
[IS05300(ALL)12/95]
6 pica art:0050149-B
The charging system light
% [IS05400(ALL)07/96]
Oil Pressure Light
[IS05500(ALL)12/95]
6 pica art:0050150-B
The oil pressure light
File:03wniss.ex
Update:Thu Jul 18 10:55:19 1996