1997 FORD F SERIES MOTORHOME AND COMMERCIAL CHASSIS phone

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Your Maintenance Schedule and
Record Booklet
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TheMaintenance Schedule and Recordbooklet lists
the services that are most important for keeping
your vehicle in good condition. A record log is
also provided to help you keep track of all
services performed.
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About the Warranties
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Your vehicle is covered by four types of
warranties:
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Basic Vehicle Warranty
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Extended Warranties on certain parts
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Emissions Warranties
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Noise Emissions Warranty Coverage;
applicable only on vehicles over 10,000 GVW
Ð Gross Vehicle Weight Ð in pounds.
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Read yourWarranty Information Bookletcarefully
to find out about your vehicle's warranties and
your basic rights and responsibilities.
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If you lose yourWarranty Information Booklet,you
can get a new one free of charge. Contact any
Ford or Lincoln-Mercury dealer, or refer to the
addresses and phone numbers on the first page
of this owner guide.
File:02ltiim.ex
Update:Fri Dec 13 11:16:51 1996

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Modification or additions to the vehicle may
cause incorrect operation of the OBD II system.
Additions such as burglar alarms, cellular
phones, and CB radios must be carefully
installed. Do not install these devices by tapping
into or running wires close to powertrain control
system wires or components.
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[IS05100( ALL)01/96]
The light comes on briefly when you turn the
ignition key toON, but it should turn off when
the engine starts. If the light does not come on
when you turn the ignition toONor if it comes
on and stays on when you are driving, have
your vehicle serviced as soon as possible. This
indicates a possible problem with one of the
vehicle's emission control systems. You do not
need to have your vehicle towed in.
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[IS05200( ALL)01/96]
If the light turns on and off at one (1) second
intervals while you are driving the vehicle, it
means that the engine is misfiring. If this
condition persists, damage could occur to the
engine or catalytic convertor. Have your vehicle
serviced at the first opportunity. You do not
need to have your vehicle towed in.
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If the light turns on and off on rare occasions
while you are driving, it means that a
malfunction occurred and the condition corrected
itself.
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An example of a condition which corrects itself
occurs when an engine running out of fuel
begins to misfire. In this case, the Check Engine
Warning Light may turn on and will then set a
Diagnostic Trouble Code indicating that the
engine was misfiring while the last of the fuel
was being consumed. After refueling, the Check
Engine Warning Light will turn off after the
vehicle has completed three consecutive warm
File:03ltism.ex
Update:Fri Dec 13 11:17:22 1996

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NOTE: When adding accessories, equipment,
passengers, and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR, GAWR as shown
on the Safety Compliance Certification
Label). Consult your dealer for specific
weight information.
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[MC53300( ALL)01/96]
NOTE: The Federal Communications
Commission (FCC) or the Canadian
Radio Telecommunications Commission
(CRTC) regulates the use of mobile
communications systems Ð such as
two-way radios, telephones, and theft
alarms Ð that are equipped with radio
transmitters. Any such equipment
installed in your vehicle should comply
with FCC or CRTC regulations and
should be installed only by a qualified
technician.
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[MC53400( ALL)01/96]
NOTE: Mobile communications systems may
harm the operation of your vehicle,
particularly if they are not properly
designed for automotive use or are not
properly installed. For example, when
operated, such systems may cause the
engine to stumble or stall. In addition,
such systems may themselves be
damaged or their operation affected by
operating your vehicle. (Citizens band
[CB] transceivers, garage door openers,
and other transmitters whose power
output is 5 watts or less will not
ordinarily affect your vehicle's
operation.)
File:11ltmcm.ex
Update:Fri Dec 13 11:24:54 1996

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In the U.S., contact:
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one inch art:0060100-E
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If you live in Canada and have any questions or
concerns that the dealership cannot answer,
contact the Customer Assistance Centre.
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one inch art:0060101-C
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Please have the following information available
when contacting Ford Customer Assistance:
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your telephone number (both business and
home)
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the name of the dealer and the city where the
dealership is located
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the year and make of your vehicle
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the date purchased
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the current mileage on your vehicle
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your Vehicle Identification Number (VIN)
(listed on your owner card)
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If you still have a service or product complaint,
you may wish to contact the Dispute Settlement
Board (U.S. only) or the Canadian Motor Vehicle
Arbitration Plan (CAMVAP) in Canada.
File:14lthsm.ex
Update:Fri Dec 13 11:25:38 1996

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What the Board Needs
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To have your case reviewed you must complete
the application in the DSB brochure and mail it
to the address provided on the application form.
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Your application is reviewed and, if it is
determined to be eligible, you will receive an
acknowledgement indicating:
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The file number assigned to your application
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The toll-free phone number of the DSB's
independent administrator
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Your dealership and a Ford Motor Company
representative are asked to submit statements at
this time.
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To review your case properly, the Board needs
the following information:
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legible copies of all documents and
maintenance or repair orders relevant to the
case
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the year, make, model, and vehicle
identification number (VIN) listed on your
vehicle ownership license
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the date of repair(s) and the mileage at the
time of occurrence(s)
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the current mileage
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the name of the dealer who sold or serviced
the vehicle
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a brief description of your unresolved concern
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a brief summary of actions that were taken
with the dealer and Ford Motor Company
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the names (if known) of all people you
contacted at the dealership
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a description of the action you expect to
resolve your concern.
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Should your application NOT qualify for review,
an explanation will be mailed to you.
File:14lthsm.ex
Update:Fri Dec 13 11:25:38 1996