1997 CADILLAC DEVILLE mileage

Downloaded from www.Manualslib.com manuals search engine Speedon: I : - r a--
The speeaometer lets you see your speed in both miles
per hour (mph) and kilometers per hour
(km/h). The
odometer shows how far your vehicle has been driven,
in either miles (used in the United States) or kilometers
(used in Canada).
You may wonder what happens if a vehicle has to have a
new odometer installed. The new one may read the
correct mileage. This is because your vehicle’s computer
has stored the mileage
in memory.
Trip Odometer
TRIP
I SET
TRIP RESET
Digital Cluster Analog Cluster
By pressing one of these buttons, you can tell how far
you’ve traveled since you last set the trip odometer back
to zero. For information on resetting these buttons, see
“Digital or Analog Control Buttons” later in this section.
2-72

Downloaded from www.Manualslib.com manuals search engine The DIC may display a CHECK OIL LEVEL message.
Always keep a written record of the mileage and date
when you changed your oil. For more information, see
the Cadillac Maintenance Schedule booklet. If you see
CHECK
OIL LEVEL, it means that you have less than
10 percent of the oil life left and you should consider
changing your engine oil. If you see CHANGE
ENGINE OIL, it means the oil life is gone and you
should change the oil right away.
The system should indicate changing the oil between
3,000 miles (5 000 km) and 7,500 miles (12 500 km).
It may indicate changing the oil before 3,000 miles
(5 000 km) depending on your driving habits. If the vehicle has been driven
7,500 miles (12 500 km), it will
indicate to change the oil.
If you drive in a dusty area,
you should change your oil every
3,000 miles (5 000
km) or three months (whichever comes first) unless the
display indicates changing it sooner. The system doesn’t
check
how much oil you have, so you’ll still have to
check for that.
To see how, see “Engine Oil” in
the Index.
When new oil
is added, you’ll need to reset the system.
To reset, display the Oil Life Indicator by pressing the
INFORMATION (INFO) button. Then press and hold
the RESET button until the display shows 100% OIL
LIFE LEFT.
2-97
. ~

Downloaded from www.Manualslib.com manuals search engine Service
Your Cadillac dealer knows your vehicle best and wants
you to be happy with it. We hope you’ll go to your
dealer for all your service needs. You’ll get genuine GM
parts and GM-trained and supported service people.
We hope you’ll want to keep your GM vehicle all GM.
Genuine GM parts have one
of these marks: Your
vehicle has an air bag system. Before attempting
to
do your own service work, see “Servicing Your Air
Bag-Equipped Cadillac” in the Index.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. See “Maintenance Record”
in the Maintenance
Schedule booklet.
em”
n
Delco
Doing Your Own Service Work
If you want to do some of your own service work, you’ll
want to get the proper Cadillac Service Manual. It tells
you much more about how
to service your Cadillac than
this manual can.
To order the proper service manual, see
“Service and Owner Publications’’
in the Index. You
can be injured and your vehicle could be
damaged
if you try to do service work on a
vehicle without knowing enough about it.
0 Be sure you have sufficient knowledge,
experience, the proper replacement parts
and tools before you attempt any vehicle
maintenance task.
0 Be sure to use the proper nuts, bolts ana
other fasteners. “English” and “metric”
fasteners can be easily confused.
If you use
the wrong fasteners,
parts can later break
or fall
off. You could be hurt.
6-2

Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following information available to give the Customer
Assistance Representative:
0 Your name, address, home and business
telephone numbers
0 Vehcle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
0 Dealership name and location
0 Vehicle delivery date and present mileage
Nature of concern
We encourage you to call us
so we can give your inquiry
prompt attention. However,
if you wish to write
Cadillac, address your inquiry to:
Cadillac Customer Assistance Center Cadillac Motor Car Division
30009 Van Dyke
P.O. Box 9025
Warren,
MI 48090-9025 In Canada, write to:
General Motors
of Canada Limited
Customer Communication Centre, 163-005 1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Refer to your
Warranty and Owner Assistance Information
booklet for addresses of
GM Overseas offices.
When contacting Cadillac, please remember that your concern will likely be resolved in the dealership, using
the dealer’s facilities, equipment and personnel. That is
why we suggest you follow Step One first if
you have
a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones
(TTYs),
Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Cadillac by dialing: 1-800-833-CMCC. (TTY
users in
Canada can dial 1-800-263-3830.)

Downloaded from www.Manualslib.com manuals search engine Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a
30 mile (50 km) radius, of a
participating Cadillac dealership.
If beyond this radius,
we will arrange to have your car towed to the nearest
Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-
1 11 2. An experienced Roadside
Service Advisor will assist you and request the
following information:
A description of the problem
0 Name, home address, home telephone number
Location of your Cadillac and number you are
0 The model year, Vehicle Identification Number
calling
from '
(VIN), mileage
and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-800-833-CMCC
-- daily, 24 hours.
7-7

Downloaded from www.Manualslib.com manuals search engine GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.
Both Cadillac and your Cadillac dealer are committed to
making sure you are completely satisfied with your new
vehicle. Our experience has shown that, if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction
Procedure described earlier in this section is
very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Cadillac voluntarily participates in BBB
AUTO LINE. BBB AUTO
LINE is an out-of-court program
administered by the Better Business Bureau system
to settle automotive disputes. This program is available
free of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO
LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement
of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.