1996 Mercury Sable maintenance

236
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To receive roadside assistance in the United
States call 1-800-241-FORD (in Canada call
1-800-665-2006).
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Should you need to arrange for roadside
assistance yourself, Ford Motor Company will
reimburse the reasonable cost. To obtain
information about reimbursement call
1-800-241-FORD (in Canada call 1-800-665-2006).
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If You Have a Service Problem
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Ford Motor Company has authorized Ford and
Lincoln-Mercury dealerships that can service
your vehicle for you. This chapter tells you how
to get service or maintenance for your vehicle.
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Tell Your TechnicianBooklet
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[HS00420(ALL)01/95]
At Ford, we want to make your dealership
service experience as easy and pleasant as
possible. That is why we have developed the
Tell Your Technicianbooklet. This easy-to-use
booklet provides a means for you to describe
your service needs to your dealership service
advisor. This results in more complete repair
order instructions between you and dealership
personnel.
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To obtain a copy of theTell Your Technician
booklet, please contact your Ford or
Lincoln-Mercury dealer.
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The key factor in providing a fast, accurate
diagnosis of a service need is a detailed
description of the problem. That is why each
section of the booklet follows a structured
sequence, beginning with a description of the
symptoms and concluding with when the
problem started to occur and how often. There is
also a list of vehicle sounds (noises) that are
often associated with vehicle malfunctions.
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237
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How it works
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In the event that your vehicle needs to be
serviced, take a moment and fill out one of our
Tell Your Technicianbooklets, and return it to the
service advisor at the time of your next service
visit. This booklet will help both you and your
dealership service department identify
ªsymptomº descriptions that are commonly used
to describe service needs. This will help ensure
that you have provided your dealership service
department with sufficient information to resolve
your service need in a timely manner.
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Service/Maintenance Concerns (U.S. or
Canada)
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Ford recommends taking your vehicle to your
selling dealer who wants to ensure your
continued satisfaction. You may, however, take
your vehicle to any authorized Ford or
Lincoln-Mercury dealer. In most cases, your
dealer will be able to resolve your concern.
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[HS00700(ALL)04/95]
If you are not satisfied with the service you
received from your dealership's service
department, talk to the service manager at the
dealership, or if you still are not satisfied, talk to
the owner or general manager of the dealership.
In most cases, you will have your concern
resolved at this level.
[HS01000(ALL)02/95]
If you are away from home when your vehicle
needs to be serviced, or if you need more help
than the dealer gave you, contact the Ford
Customer Assistance Center to find an
authorized dealership that may be able to help.
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242
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one inch art:0060102-B
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What is the Review Process?
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Your application will be reviewed and if it is
determined to be eligible, you will receive an
acknowledgment indicating the file number
assigned to your application and the local Board
address. At the same time, your dealer and Ford
Motor Company representative are asked to
submit statements.
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[HS05300(ALL)04/95]
To review your case properly, the Board needs
the following information:
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q
legible copies of all documents and
maintenance or repair orders that relate to
the case
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q
the year, make, model, and vehicle
identification number
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[HS05600(ALL)04/95]
q
the date you bought your vehicle
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q
the date of repair and the mileage at the time
of repair
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q
the current mileage
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q
the name of the dealer who sold you the
vehicle or who serviced your vehicle
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q
a brief description of your unresolved
complaint
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[HS06100(ALL)04/95]
q
a brief summary of actions that were taken
with the dealer and Ford Motor Company
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255
Servicing Your Sable
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Service Made Easy
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Ford has two goals for servicing your vehicle.
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1. When we can, we design parts that do not
need to be serviced.
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2. We want to make servicing your vehicle as
easy as possible. To help you:
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q
We highlight do-it-yourself items in yellow in
the engine compartment so that you can find
them easily.
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q
When possible, we design parts Ð such as
the headlamp bulbs Ð that can be replaced
without tools.
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[SV00900(ALL)05/94]
q
We give you a Maintenance Schedule that
makes tracking routine service for your
vehicle easy. The maintenance schedule is
located in theMaintenance Schedule and Record
booklet.
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[SV01000(ALL)01/95]
This chapter tells you about the basic parts that
you need to check and service regularly.
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If your vehicle needs professional servicing, see
theCustomer Assistancechapter.
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[SV01200(ALL)03/95]
Check yourWarranty Information Bookletto find
out which parts are covered.
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[SV01250(ALL)03/95]
Ford Motor Company recommends that you
perform the Owner Maintenance Checks listed in
theMaintenance Schedule and Recordbooklet.
These services are important for the proper
operation of your vehicle. In addition to the
conditions listed in the Owner Maintenance
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272
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The following decrease fuel economy:
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q
Lack of regular, scheduled maintenance
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q
Excessive speed
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q
Rapid acceleration
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q
Driving with your foot on the brake
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q
Sudden stops
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q
Extended engine idling
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q
Using speed control in hilly terrain
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q
Extended use of the A/C, defroster, rear
window defroster and other accessories
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q
Underinflated tires
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q
Heavy loads
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q
Aftermarket add-ons such as bike, ski or
luggage racks, bug deflectors, etc.
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Self-Service Pointers
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If you choose to do your own fueling, you
should also perform a few simple maintenance
routines. This extra effort will save you
additional money and contribute to the driving
efficiency of your vehicle.
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The following procedures require only a tire
gauge, a rag, an oil can spout and windshield
washer fluid.
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q
Check the engine oil at every refueling stop
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q
Clean the windshield, outside mirrors and
headlights
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q
Check windshield washer fluid
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q
Check tires for excessive wear or worn edges
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q
Check the tire pressure at least monthly
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273
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Engine Oil Recommendations
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We recommend using Motorcraft oil or an
equivalent oil meeting Ford Specification
ESE-M2C153-E and displaying the American
Petroleum Institute CERTIFICATION MARK on
the front of the container.
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one third page art:0060021-E
The API Certification Mark
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Neveruse:
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q
ªNon-Detergentº oils
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q
Oils labeled API SA, SB, SC, SD, SE, SF or SG
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q
Additional engine oil additives, oil treatments
or engine treatments
[SV13710(ALL)02/95]
Engine oils with an SAE 5W-30 viscosity are
PREFERREDfor your vehicle. They provide the
best engine performance, fuel economy and
engine protection for all climates down to-15ÊF
(-25ÊC).
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[SV13770(ALL)03/95]
Synthetic engine oils which are CERTIFIED and
of the preferred viscosity may be used in your
engine. The engine oil and oil filter must still be
changed according to the maintenance schedule.
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276
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Refer to the Maintenance Schedule and Record
Booklet for additional information.
[SV16600(ALL)04/95]
NOTE: Always dispose of used automotive
fluids in a responsible manner. Follow
your community's standards for
disposing of these types of fluids. Call
your local recycling center to find out
about recycling automotive fluids.
[SV16700(ALL)04/95]
RWARNING
Continuous contact with USED motor
oil has caused cancer in laboratory
mice. Protect your skin by washing
with soap and water.
%
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Engine Coolant
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Checking the Engine Coolant
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NOTE: Be sure to read and understand
Precautions When Servicing Your
Vehicleat the beginning of this chapter.
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[SV17400(ALL)08/95]
RWARNING
Your vehicle is equipped with two
automatic cooling fans. It may come
on at any time without warning. To
avoid injury, always disconnect the
negative terminal of the battery
before working near the fan.
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[SV17600(ALL)05/94]
Your vehicle's coolant protects your engine from
overheating in the summer and from freezing in
the winter. Check the level of the coolant at least
once a month. Simply look at the engine coolant
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277
reservoir located in the engine compartment. To
locate the reservoir, see the diagram of your
vehicle's engine underEngine Type, in this
chapter.
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[SV17650(ALL)08/95]
The coolant additives also protect the entire
cooling system from internal passageway
corrosion and these additives lubricate the water
pump. The coolant should be serviced as noted
in theMaintenance Schedule and Recordbooklet.
[SV17700(ALL)04/95]
one third page art:0000305-E
The engine coolant reservoir (3.0L Vulcan shown Ð 3.0L
Duratec similar)
[SV17750(ALL)04/95]
The coolant level in the reservoir should be
maintained within the cold fill range.
[SV17900(ALL)02/95]
There may be a low coolant warning light in the
instrument cluster which will light when the
coolant level is low.
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Checking hoses
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[SV18050(ALL)11/94]
Inspect all engine and heater system hoses and
hose connections for deterioration, leaks, and
loose hose clamps as specified in theMaintenance
Schedule and Recordbooklet. Repair or replace
with Motorcraft hoses or equivalent as necessary.
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